Support for Transitioning to Online Instruction

 

Drop-in Virtual Office

For quick assistance with Blackboard Learn or other teaching and learning technology tools, join us in our Virtual Office, Monday-Friday, 9:00 am – 12:00 pm & 2:00 – 5:00 pm

Contact: Click here to access our Virtual Office

Dial-in: +1-571-392-7650 (PIN: 248 639 6760)

(Recommended browser: Firefox)

 

In-person Appointments

Please contact bbsupport@qcc.cuny.edu to schedule an in-person appointment with an IT Academic Specialist.

 


Upcoming Webinars

  • Introduction to Blackboard -Thursday, September 2nd, 2021 3:00pm-4:00pm
  • Introduction to Blackboard Collaborate Ultra - Tuesday, September 10th, 2021 12:00pm-1:00pm
  • How to Create Assignments,Safe Assign and Turnitin - Friday, September 10th, 2021 3:00pm-4:00pm
  • How to Create a Discussion Board - Tuesday, September 14th, 2021 12:00pm-1:00pm
  • Blackboard Test and Grade Center - Thursday, September 16 th, 2021 12:00pm-1:00pm
  • Introduction to VoiceThread - Thursday, September 16th, 2021 3:00pm-4:00pm
  • Enhancing Instructional Videos with Playposit - Friday, September 24th, 2021 3:00pm-4:00pm

REGISTER

You MUST BE registered in order to attend any of the following webinars. To join the webinar, check your QCC email 30 minutes before the session begins. You will receive a link to join the session via Blackboard Collaborate.

Recommendations before joining a session:


Recorded "Distance Learning" Webinars

Click here to watch the recorded sessions


Contact Us

The Office of Educational Technology (OET) has developed a variety of tools, resources and services to assist faculty in planning course materials, navigating the learning management systems, and maintaining virtual engagement with students.

We are offering multiple methods of communication for instructors to access direct support from our office. Here are the current methods and contact details:

Webinars

The Office of Educational Technology will be offering weekly webinars on an array of topics including Blackboard, Blackboard Collaborate, Voicethread, PlayPosit, and more. Please visit our website for an updated list.

Contact: https://www.qcc.cuny.edu/oet/

Training and Consultations

The OET staff is available for one-on-one or small group appointments for specific Blackboard training needs, or to discuss any educational technology related topics. To schedule an appointment, email our office.

Contact: bbtraining@qcc.cuny.edu

Drop-in Virtual Office (Quick Consultations)

For quick assistance with Blackboard Learn or other teaching and learning technology tools, join us in our Virtual Office, Monday-Friday, 9:00 am – 12:00 pm & 2:00 – 5:00 pm

Contact: Click here to access our Virtual Office

(Recommended browser: Firefox)

Blackboard Technical Problems (Faculty and Students)

For technical issues, faculty please contact bbsupport@qcc.cuny.edu.

For Login issues, please contact helpdesk@qcc.cuny.edu

After Hours Blackboard Support

The after-hour Blackboard support coverage is available:

Weeknights — from 8:00pm to 8:00am the next morning

Weekends — from 8:00pm Friday night to 8:00am Monday morning

Contact: (646) 664-2024

 


 Online Resources

Consulting and Support

Campus Cultural Centers

Kupferberg Holocaust Center (KHC)Opens in a new window
Kupferberg Holocaust Center Opens in a new window

The KHC uses the lessons of the Holocaust to educate current and future generations about the ramifications of unbridled prejudice, racism and stereotyping.

Queensborough Performing Arts CenterOpens in a new window
QPAC: Performing Arts CenterOpens in a new window

QPAC is an invaluable entertainment company in this region with a growing national reputation. The arts at QPAC continues to play a vital role in transforming lives and building stronger communities.

Queensborough Art GalleryOpens in a new window
QCC Art GalleryOpens in a new window

The QCC Art Gallery of the City University of New York is a vital educational and cultural resource for Queensborough Community College, the Borough of Queens and the surrounding communities.