Course Catalog

Queensborough Community College’s Continuing Education and Workforce Development Office is an educational resource for the community. Our courses provide accessible and quality programming for students seeking to enrich their personal lives, advance academic skills, expand their knowledge and develop professional careers. We offer flexible schedules and a wide range of comprehensive Certificate Programs.


Find Your Path

Scroll down arrow

Featured Courses

Decorative image of cherry blossom
Decorative image of cherry blossom

Categories

Programs

Courses

$_EscapeTool.html($imageAltText)

Certified Hemodialysis Technician Prep Course

Designed to prepare for employment in the Hemodialysis industry as Certified Hemodialysis Technician (CHT).

Please call our office (718-631-6343) for comprehensive program details.

Certified Hemodialysis Technician (CHT) Responsible for providing direct patient care, monitoring the patient and hemodialysis machine, and performing safety checks on the equipment and systems. Internship: minimum 250 hours (If qualified).

Hemodialysis cleans the blood of waste products and excess fluids by passing the blood through an artificial kidney, or dialyzer, for patients with end-stage renal disease. Topics per Certification Type: Principles of Hemodialysis, Renal Anatomy and Physiology, Complications of Renal Failure, Renal Nutrition, Lab Work, Vascular Access Care, Infection Control Practices, Water Treatment, Dialyzer Reprocessing, Hemodialysis-Fresenius-Machine setup, Operation, Disinfection, Management of Alarms, Electronics, Medical Emergencies, Patient Confidentiality, BCLS/CPR, Patient as The Customer, Fire and OSHA Safety, Ergonomics of Lifting, Professional Development, Working As a Team, Administration of Hemodialysis Medications, Anemia Management, Mineral Bone Management and Organ Transplantation.

Prerequisite: 18 years of age or older, High School diploma (or equivalent) or official transcript.

Required Textbook: Core Curriculum for the Dialysis Technician: A Comprehensive Review of Hemodialysis, 6th Edition, Medical Education Institute, Inc.

For more information contact:
RShannon@qcc.cuny.edu

Health and Allied Services
$_EscapeTool.html($imageAltText)

Clinical Medical Assistant

Program Description

Hybrid Program. Entry-Level   Clinical Practice    2-4Months

The Clinical Medical Assisting program is designed to prepare students to function as professionals in multiple healthcare settings. Medical assistants with a clinical background perform various clinical tasks including assisting with the administration of medications and with minor procedures, performing an EKG electrocardiogram, obtaining laboratory specimens for testing, educating patients, and other related tasks. Job opportunities are prevalent with physician's offices, clinics, chiropractor's offices, hospitals and outpatient facilities.

This program prepares learners to assist physicians by performing functions related to the clinical aspects of a medical office. Instruction includes preparing patients for examination and treatment, routine laboratory procedures, pharmacology, taking and documenting vital signs, technical aspects of phlebotomy, the 12-lead EKG and the cardiac life cycle. The purpose of the Clinical Medical Assisting program is to prepare learners to assist physicians by performing functions related to the clinical aspects of a medical office.

After completing this program, learners will be able to:

  • Explain the clinical medical assistant's role in patient-centered care within the medical facility
  • Describe the specific personal characteristics, interpersonal communications, and professional skills required of the clinical medical assistant
  • Demonstrate an understanding of medical facility safety practices, measures, plans, and standards
  • Explain the steps in quality care throughout the patient encounter including preparation of the medical facility, completing required paperwork, taking vital signs, and completing the check-out tasks
  • Explain the concepts related to medical asepsis and surgical asepsis in the healthcare environment
  • Demonstrate knowledge and skills related to pharmacology and the administration of medications within the scope of the clinical medical assistant practice
  • Explain the concepts related to medical asepsis and surgical asepsis in the healthcare environment
  • Explain the medical assistant's role and tasks when helping with minor surgery and diagnostic testing procedures in the medical office, including laboratory procedures, specimen collection, microscopic assessment, and hematology procedures
  • Demonstrate the ability to assist the physician as directed in various medical specialties of the medical office
  • Explain considerations of healthcare for special populations including pediatrics and geriatrics
  • Apply the basic electrophysiologic principles of cardiac conduction to the anatomy and physiology of the body
  • Identify proper placement of leads to ensure an accurate and consistent EKG reading
  • Evaluate various EKG rhythm strips following established normal criteria for each of the wave forms and intervals
  • Analyze a variety of EKG rhythm strips, identifying rate, rhythm and intervals
  • Analyze a variety of EKG rhythm strips for common dysrhythmias
  • Apply an understanding of the technical aspects of the EKG machine to the correct use of the machine and interpretation of artifacts
  • Describe the functions, associated terminology, types, and rhythm strips of pacemakers
  • Describe diagnostic electrocardiography in terms of goals, types, procedures, indications, and contraindications
  • Explain how to interpret a 12-lead EKG strip
  • Explain myocardial infarction in terms of physiology, symptoms, and EKG interpretation
  • Describe common cardiac medications
  • Explain the steps in selected specimen collection procedures performed by the phlebotomy technician
  • Explain the safety procedures in the healthcare setting and specifically in performing specimen collection procedures
  • Identify specific supplies and equipment used in selected specimen collection procedures
  • Explain precautions and guidelines when collecting specimens in special populations such as pediatrics and geriatrics
  • Define quality of care and explain the impact on patient medical care when quality and safety are compromised in phlebotomy procedures
  • Describe the anatomy, physiology, pathophysiology, and medical terminology associated with phlebotomy
  • Describe the requirements of the successful phlebotomy career including desired character traits, training and education, roles and responsibilities
  • Explain how phlebotomists communicate with others in the healthcare setting verbally, nonverbally, within the health record, and using computer systems
  • Identify common legal issues, ethical issues, and regulatory issues commonly impacting the phlebotomist

As part of this program, Learners will complete the following hands-on labs and activities:

  • Medical Histories and Patient Interviews
  • Medical Files and Filing
  • Review of Anatomy and Physiology
  • Donning and Doffing of Medical Personal Protective Equipment
  • Handwashing and Standard Precautions
  • Medical and Surgical Asepsis
  • Vital Signs and Anthropometric Measurements
  • Preparing a Prescription and Pharmacy Abbreviations
  • Medication Preparation, Dosage Calculations, and Administration
  • Distance Visual Acuity with a Snellen Chart
  • 12-Lead EKG Patient Preparation, Lead Placement, and Patient Monitoring
  • 12-Lead EKG Arrhythmias
  • Venipuncture Procedures - Syringe, Vacutainer, and Butterfly Methods
  • Lab Specimen Collection
  • Coaching Patients for Specialty Exams and Procedures (by Specialty)
  • Infant Circumferences, Length, and Weight
  • Coaching Patients in Using Assistive Devices
  • Applying Hot and Cold Packs
  • Assisting with Medical Emergencies

Certification Opportunities

After completing this program, learners will have the opportunity to take the leading national/industry-recognized certification exams essential to entry-level employment in this fast-growing field.

 National Workforce Career Association (NWCA) Clinical Medical Assistant Certification (CMAC)  National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA)  

Optional Volunteer Externship Opportunity

Learners who complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization whose work aligns with this area of study in order to gain valuable hands-on experience.  As learners progress through their eLearning program, an Externship Coordinator will reach out to coordinate placement.

Note: Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.

Health and Allied Services
$_EscapeTool.html($imageAltText)

Community English as a Second Language

Whether you need to improve your English for professional, educational or personal reasons, the Community ESL Program at Queensborough Community College has the right class for you. We offer six levels from Basic Beginners to Advanced. Classes are taught by a highly experienced team of instructors eager to have you improve your English skills. Classes are held in classrooms equipped with state-of-the-art technology. In order for us to place you in the proper level, we will ask you to register, pay the tuition, and take a short placement test. More information will be provided regarding the placement test that will be scheduled a few days prior to the start of the class.

Description of Six Levels:

Basic English Foundation

Students in the Basic English Foundation level will learn to introduce themselves by exchanging greetings and communicating with peers using basic phrases and expressions, describing familiar places and completing simple forms. Students will learn to ask and answer questions about personal details. Writing will include practicing basic sentences in the present tense with an emphasis on spelling and pronunciation. Reading will focus on understanding limited dialogues and asking and answering simple questions.

Beginner

The Beginner class is designed to give students the ability to narrate and inquire about the world around them. Students will work on their basic command of the English language by covering everyday-life events. They will learn to master basic sentence structures using simple tenses, present, past and future in the affirmative and interrogative forms while working toward adding more complex sentences. Reading skills will include identifying the topic and the main ideas, scanning for specific information and summarizing. Speaking skills will incorporate asking and answering questions and participating in role-plays and short discussions on topics related to daily situations such as asking for information and directions, comparing holidays, looking for work and preparing for job interviews. Vocabulary will include words and idiomatic expressions relevant to each topic.

Pre-Intermediate

Pre-Intermediate students will discuss future plans, habits and routines and learn to summarize and make inferences and predictions on a variety of topics through interactive readings. They will also express agreement or disagreement with an emphasis on emotions, experiences and feelings. Students will write simple stories and link sentences using connectors such as basic subordinations and coordinations. Students will start writing outlines and simple paragraphs. The emphasis is on social communication both face to face or through social media.

Intermediate

Students in the intermediate level will continue to improve their fluency in the English language with the emphasis on speaking, listening, reading and writing. Students will participate in group discussions, role-plays and in-class presentations on a wide range of topics from different media such as newspaper articles, short stories, videos and songs. The emphasis will be on exchanging ideas and expressing opinions. Reading and writing skills will focus on making inferences, developing critical thinking, organizing information and writing short paragraphs. Grammar will focus on more complex sentence structures with compound words, simple and perfect tenses and proper spelling while increasing vocabulary through reading materials from the assigned textbook.

Upper Intermediate

The Upper Intermediate class is designed to increase the student's confidence in the language by focusing on all skills; speaking, listening, reading and writing. Students will explore concrete and abstract topics and develop language flexibility for social, academic and professional needs by getting involved in group discussions, giving presentations and practicing writing with at least two types of essays. Students will also work toward mastering advanced grammar and syntax by expressing ideas using a wide variety of connectors for more complex sentences

Advanced

The advanced course is designed to give the opportunity to students who completed the previous five levels to continue improving their fluency in the English language with an emphasis on speaking and writing. Students will participate in group discussions and oral presentations on a variety of current events and topics. These activities will give the students the chance to improve confidence in expressing themselves utilizing proper documentation, targeted vocabulary and advanced grammar to convince an audience. Writing skills will expand beyond the short essay with the production of complex papers using multiple transition signals and more complex sentences. Students will also learn to organize their thoughts using an outline and do research on the internet to support their topic development.

For more information contact CUNY Language Immersion Program (CLIP)

at 718-281-5460 or CLIP@qcc.cuny.edu

Location: CLIP is located in the Science Building in Room 216

Preparatory Skills
$_EscapeTool.html($imageAltText)

Dental Assistant

The Dental Assistant program prepares students for entry-level positions in one of the fastest growing healthcare professions. With the national increase in healthcare-related services, and the national shortage of healthcare professionals, the need for dental assistants is growing substantially. With a growing workforce over 300,000 strong, a career in dental assisting ranks as the fourth fastest growing occupation in the healthcare technician field.

The program prepares learners for entry-level positions as a chair-side dental assistant. This program covers the history of dentistry, introduction to the dental office, the legal aspects of dentistry, introduction to oral anatomy, dental operatory, introduction to tooth structure (primary and permanent teeth), the oral cavity; and other areas. The purpose of this program is to familiarize learners with all areas of administrative and clinical dental assisting focusing on the responsibilities required to function as an assistant in a dental practice.

Requirements: High School Diploma or GED

Program Details

  • Hybrid Program
  • 60-Hour Schedule
  • Hands-On Labs
  • eBooks & Digital Materials Included
  • Laptops Available
  • National Certification Opportunity
  • Certificate of Completion
  • Clinical Externship Opportunity

Optional Volunteer Externship Opportunity

Learners who complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization whose work aligns with this area of study in order to gain valuable hands-on experience.  As learners progress through their eLearning program, an Externship Coordinator will reach out to coordinate placement.

Note: Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.

Health and Allied Services
$_EscapeTool.html($imageAltText)

Dialysis Technician

As kidney failure continues to be a growing national health problem, kidney disease is driving the growing demand for well-trained dialysis technicians. Dialysis technicians are employed in hospitals, outpatient clinics, and other medical facilities. While most technician training has historically been done “on-the-job,” today’s healthcare employers are seeking well-trained technicians who possess the necessary knowledge and skills to fill this growing number of positions.

This program provides learners the knowledge and skills needed to perform the duties required of dialysis technicians. Under the supervision of physicians and registered nurses, dialysis technicians operate kidney dialysis machines, prepare dialyzer reprocessing and delivery systems, as well as maintain and repair equipment. Furthermore, technicians work with patients during dialysis procedures and monitor and record vital signs, as well as administer local anesthetics and drugs as needed. Dialysis technicians must assess patients for any complications that occur during the procedure and be ready to take the necessary emergency measures, including administering oxygen or performing basic cardiopulmonary resuscitation. Additionally, they may also be involved in the training of patients for at-home dialysis treatment and providing the emotional support patients need for self-care.

Program Objectives

After completing this program, learners will be able to:

  • Explain basic chemistry of body fluids, renal physiology, and the pathology of renal failure
  • Explain the principles of hemodialysis including the dialysate, dialyzer, delivery system, and water treatment for dialysis
  • Explain the safety procedures in performing the tasks assigned to the dialysis technician
  • Identify specific supplies, equipment, and medications used in selected dialysis procedures
  • Explain the precautions and guidelines in performing the preparation, assessment, monitoring, and care of a dialysis patient
  • Define quality of care, and explain the impact of medical care on a patient when quality and safety are compromised in dialysis procedures
  • Describe dialysis personnel in terms of team members and roles, treatment and intervention skills, related professional organizations, and historical leaders

Certification Opportunities

After completing this program, learners will have the opportunity to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field.

 National Workforce Career Association (NWCA) Certified Dialysis Technician Associate (CDTA)

Health and Allied Services
$_EscapeTool.html($imageAltText)

EKG Technician

Pre-/Co-Requisite:

AHX-100 Basic Cardiac Life Support (CPR)

*or valid AHA certification in this courses.

Introduction to cardiac anatomy and terminology, recognition of cardiac emergencies, obtaining 12-lead ECG or EKG tracing and basic rhythm interpretation.

EKG technicians are in demand! EKG technicians work in physician's offices, hospitals, clinics, and other healthcare facilities and organizations. EKG technicians also work for insurance companies to provide data for health and life insurance policies. Similar to other growing healthcare professions, the demand for EKG technicians is expected to continue to grow substantially.

This program covers topics and processes critical to conducting and interpreting electrocardiograms (EKGs). To begin, learners will review the anatomy and physiology of the heart. From there, learners will go on to explore the technology used such as the EKG machine. Next, participants will learn how to interpret a rhythm strip. And finally, learners will discover the details of a myocardial infarction. Successful completion of this program will help prepare learners to perform the role of EKG technician.

 Program Details

  • Hybrid Program
  • 50-Hour Schedule
  • Hands-On Labs
  • eBooks & Digital Materials Included
  • Laptops Available
  • National Certification Opportunity
  • Certificate of Completion
  • Clinical Externship Opportunity

Optional Volunteer Externship Opportunity

Learners who complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization whose work aligns with this area of study in order to gain valuable hands-on experience.  As learners progress through their eLearning program, an Externship Coordinator will reach out to coordinate placement.

Note: Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.

Health and Allied Services
Photo of the Queensborough Community College Campus

ESL: Port of Entry Full-time Program Advanced Level

This is the advanced course designed to provide non-native students with the academic, linguistic, verbal, aural, and note-taking skills necessary to succeed in higher education. Students apply their grammatical, oral, and listening skills to pre-collegiate materials. This class will familiarize the listener with the major rhetorical patterns of formal academic and spoken English and provide a variety of task-oriented activities that will make their listening, verbal, and note-taking skills stronger. Topics and genres are varied corresponding to college curricula in the United States.

Upon successful completion of the course, students will be able to:

  • Recognize various rhetorical styles speakers use in presenting information
  • Understand a speaker's tone, attitude, and use of certain expressions to communicate main ideas
  • Formulate and report on in class surveys
  • Determine stance and meaning of speakers
  • Identify and use persuasive language common in debates
  • Distinguish fact from opinion in a listening
  • Predict examination questions and learn how to answer them
  • Recognize and practice the skills of acquiescence and reservation
  • Analyze figurative language
  • Effectively employ skimming and scanning techniques to read and answer questions faster
  • Recognize and use parallel structures, coherence, and cohesion in their writing
  • Identify the different types of expository essays
  • Compose expository essay
  • Predict content of reading text
  • Synthesize information from a variety of sources to utilize in their writing
  • Understand the authors' purposes in different texts
Unlisted
Photo of the Queensborough Community College Campus

ESL: Port of Entry Full-Time Program Beginner

This is the advanced course designed to provide non-native students with the academic, linguistic, verbal, aural, and note-taking skills necessary to succeed in higher education. Students apply their grammatical, oral, and listening skills to pre-collegiate materials. This class will familiarize the listener with the major rhetorical patterns of formal academic and spoken English and provide a variety of task-oriented activities that will make their listening, verbal, and note-taking skills stronger. Topics and genres are varied corresponding to college curricula in the United States.

Upon successful completion of the course, students will be able to:

  • Recognize various rhetorical styles speakers use in presenting information
  • Understand a speaker's tone, attitude, and use of certain expressions to communicate main ideas
  • Formulate and report on in class surveys
  • Determine stance and meaning of speakers
  • Identify and use persuasive language common in debates
  • Distinguish fact from opinion in a listening
  • Predict examination questions and learn how to answer them
  • Recognize and practice the skills of acquiescence and reservation
  • Analyze figurative language
  • Effectively employ skimming and scanning techniques to read and answer questions faster
  • Recognize and use parallel structures, coherence, and cohesion in their writing
  • Identify the different types of expository essays
  • Compose expository essay
  • Predict content of reading text
  • Synthesize information from a variety of sources to utilize in their writing
  • Understand the authors' purposes in different texts
Unlisted
Photo of the Queensborough Community College Campus

ESL: Port of Entry Full-Time Program High-Intermediate

This is the high intermediate course designed to provide non-native students with the academic, linguistic, verbal, aural, and note-taking skills necessary to succeed on the TOEFL exam and in higher education. This course offers content-based lectures and discussion skills that are important parts of academic success. Students will become familiar with key words from the Academic Word List which ensures that they learn vocabulary that will be useful regardless of what major they decide on later. This course also helps students to develop a style of note-taking that works best for them.

Students in this class will study the following topics in English grammar:

  • The Future tense: review and expansion
  • Gerunds and infinitives
  • Adjective clauses
  • The passive voice
  • Conditional sentences, both real and unreal
  • Indirect speech and embedded questions

Supplemental lessons will be given in English writing in the following skills:

  • Editing for verb forms
  • Avoiding sentence fragments
  • Using parallel forms with gerunds and infinitives
  • Adding details with adjective clauses
  • Changing the focus using the passive voice
  • Using direct and indirect speech

In Listening and Speaking class, academic topics will include: Cultural Anthropology; Psychology; Media Studies, Education, History, Business Administration, Public Health, and others.

Vocabulary

  • all vocabulary is chosen to reflect the academic corpus

Projects

  • Research product names
  • Research words borrowed from English
  • Conduct a survey and creating a database
  • Distinguish English phonemes
  • Research immigrant populations: the census
  • Research cultural differences in business
  • Learn how to summarize and paraphrase avoiding plagiarism
  • Determine cause and effect with global warming
  • Research gene-environment interaction and DNA
  • Evaluate food projects for allergens
  • Research the ring of fire volcano belt

Upon successful completion of the course, students will be able to:

  • Identify main ideas
  • Use signal words to organize notes
  • Note and explain key words
  • Create topic headings and indent subtopics
  • Note supporting details below main ideas
  • Make columns to note date and numbers
  • Use symbols and abbreviations
  • Make numbered lists
  • Take notes to show cause and effect
  • Cluster related ideas in a web or with brackets and arrows
  • Write down questions during lectures
  • Activate prior knowledge and connect topic to personal experiences and beliefs
  • Share and expand upon ideas with fellow classmates
  • Become familiar with key content words and phrases from the Academic Word List
  • Focus on form while learning new words and collocations
  • Recognize strategies for listening actively and taking clear notes
  • Use symbols and abbreviations
  • Make oral presentations (spontaneous and rehearsed)
Unlisted
Photo of the Queensborough Community College Campus

ESL: Port of Entry Full-Time Program Intermediate

This is the intermediate course designed to provide non-native students with the academic, linguistic, verbal, aural, and note-taking skills necessary to succeed on the TOEFL exam and in higher education. This course expands upon different genres of listenings based on authentic materials, challenges students to take what they have learned, organize that information, and synthesize it in a meaningful and coherent way. This course leads students from learning the unit specific vocabulary to practicing and expanding their use of it and finally producing it on speaking tasks. Topically connected reading selections may be provided at the teacher's discretion.

Students in this class will study the following topics in English grammar:

  • The present, past, and future tenses: a quick review with expansion
  • Pronouns and phrasal verbs
  • Modal auxiliaries and similar expressions with expansion
  • The present perfect tense
  • Adjectives and adverbs

Supplemental lessons will be given in English writing in the following skills:

  • Combining sentences with time words
  • Using pronouns for coherence
  • Using appropriate modals to express ability, permission,
  • requests, advice, and suggestions
  • Composing the topic sentence and improving paragraph unity
  • Using descriptive adjectives
  • Combining sentences with because, although, and even though

Upon successful completion of the course, students will demonstrate the following competencies:

  • Identify Main Ideas and Details
  • Generate notes and take dictation based on different listening genres
  • Identify stress patterns in speech
  • Infer inexplicit information
  • Compare and contrast different types of listening
  • Recognize speaker's attitude and emotion thru tone/emphasis
  • Analyze problems and propose solutions
  • Infer speaker's opinions
  • Recognize a variety of global English-accents
  • Predict content and outcomes
  • Construct and perform a dialogue based on new vocabulary
  • Enhance storytelling with adjectives, adverbs, and details
  • Tell a story or anecdote using rhetorical devices for cohesion
  • Support opinions with facts, statistics, examples, and anecdotes
  • Lead and participate in group discussions
  • Perform a short, spontaneous, and reactive speech
  • Present an oral report based on research
  • Infer word meaning from context
  • Generate synonyms and antonyms from new vocabulary
  • Use word stress to change meaning of sentences
Unlisted
Photo of the Queensborough Community College Campus

ESL: Port of Entry Full-Time Program Intro to TOEFL

This is the intermediate course designed to provide non-native students with the academic, linguistic, verbal, aural, and note-taking skills necessary to succeed on the TOEFL exam and in higher education. This course expands upon different genres of listenings based on authentic materials, challenges students to take what they have learned, organize that information, and synthesize it in a meaningful and coherent way. This course leads students from learning the unit specific vocabulary to practicing and expanding their use of it and finally producing it on speaking tasks. Topically connected reading selections may be provided at the teacher's discretion.

Students in this class will study the following topics in English grammar:

  • The present, past, and future tenses: a quick review with expansion
  • Pronouns and phrasal verbs
  • Modal auxiliaries and similar expressions with expansion
  • The present perfect tense
  • Adjectives and adverbs

Supplemental lessons will be given in English writing in the following skills:

  • Combining sentences with time words
  • Using pronouns for coherence
  • Using appropriate modals to express ability, permission,
  • requests, advice, and suggestions
  • Composing the topic sentence and improving paragraph unity
  • Using descriptive adjectives
  • Combining sentences with because, although, and even though

Upon successful completion of the course, students will demonstrate the following competencies:

  • Identify Main Ideas and Details
  • Generate notes and take dictation based on different listening genres
  • Identify stress patterns in speech
  • Infer inexplicit information
  • Compare and contrast different types of listening
  • Recognize speaker's attitude and emotion thru tone/emphasis
  • Analyze problems and propose solutions
  • Infer speaker's opinions
  • Recognize a variety of global English-accents
  • Predict content and outcomes
  • Construct and perform a dialogue based on new vocabulary
  • Enhance storytelling with adjectives, adverbs, and details
  • Tell a story or anecdote using rhetorical devices for cohesion
  • Support opinions with facts, statistics, examples, and anecdotes
  • Lead and participate in group discussions
  • Perform a short, spontaneous, and reactive speech
  • Present an oral report based on research
  • Infer word meaning from context
  • Generate synonyms and antonyms from new vocabulary
  • Use word stress to change meaning of sentences
Unlisted
Photo of the Queensborough Community College Campus

ESL: Port of Entry Full-Time Program Low-Advanced

This is the low-advanced course designed to provide nonnative student with the academic, linguistic, verbal, aural, and note-taking skills necessary to succeed on the TOEFL exam and in higher education. Students apply their grammatical, written, and reading skills to pre-collegiate materials. This class will familiarize the student with the reading and writing skills necessary to succeed in academic environments. Through various integrated activities, the note-taking, reading strategies, and written expression of students will be enhanced. Topics and genres are varied corresponding to college curricula in the United States.

Students will practice the following functions:

Reading:

  • Previewing, highlighting important information
  • Note-taking, Interpreting authors' ideas
  • Becoming aware of voice in texts
  • Understanding how sources are cited in academic writing
  • Finding supporting details and point of view
  • Distinguishing between reasonable and unreasonable references
  • Following steps for handling unfamiliar vocabulary and word analysis
  • Learning multiword expressions, synonyms, and polysemy
  • Defining and paraphrasing
  • Determining the main idea and making inferences
  • Supporting or refuting statements
  • Previewing and sharing information
  • Interpreting elements of fiction
  • Understanding definitions of scientific terms in texts
  • Learning word families and collocations
  • Recognizing arguments and understanding analogies

Writing:

  • Identifying writing to entertain, to inform, to persuade
  • Narrowing down a general topic
  • Choosing the right words and tone for their audience
  • Recognizing the three steps of the writing process: rewriting, writing, and revising and editing
  • Recognizing the parts and format of a paragraph
  • Identifying and using transition signals for chronological and spatial
  • organization, and for adding ideas and examples
  • Practicing paragraph revision by using a checklist
  • Checking grammar for various common errors, such as subject/verb agreement and sentence fragments
  • Recognizing the introduction, body and conclusion of an essay
  • Writing cause and effect, comparison and contrast, problem and solution
  • essays, and expressing opinions
  • Writing essays for undergraduate and graduate school applications

Listening:

  • Developing listening fluency in English
  • Learning the language of business meetings
  • Scanning information
  • Determining focus
  • Making sense of what it is heard
  • Becoming familiarized with the major rhetorical patterns of formal spoken English
  • Recognizing cue signals for the five targeted rhetorical patterns: Chronology, Process, Definition/Classification, Comparison/Contrast, and Causal Analysis
  • Pre-listening exercises will include: Listening preparation, previewing vocabulary and sentence structures, and learning rhetorical listening cues
  • Post-listening exercises will include: Recognizing information and checking for accuracy, using and expanding on the information in the talks, recapping information from one's notes, and expanding on the information in the talks
  • Consolidation will include reinserting the message units into the contextual and syntactic whole of the talks
  • Understanding the redundancies, reiteration, and verbal fillers used in natural speech

Speaking and Critical Thinking:

  • Modeling and imitating natural speech
  • Clearly enunciating
  • Learning how to follow the natural speed of spoken English
  • Discussing academic topics of the talks, including history, language and acquisition, geology, and ecology, to name just a few
  • Expressing opinions in discussions
  • Using different registers for different audiences and situations
  • Summarizing and paraphrasing through speech after the talks
  • Using note-taking to refer to details in the after-listening discussions

Upon successful completion of the course, students will be able to:

  • Preview and highlight important information in textbooks
  • Become aware of authors' voices in different genres
  • Recognize and compose the different parts of an essay
  • Recognize polysemous vocabulary
  • Practice vocabulary through word families and collocations
  • Determine main ideas and supporting details
  • Make inferences from reading passages
  • Learn how to cite sources in academic writing
  • Produce different types of essays including cause and effect, comparison and contrast, and problem and solution
  • Paraphrase reading selections
  • Recognize transition signals and their functions in both reading and writing
  • Predict the content of formal lectures and informal conversations
  • Listen for and note tone of voice which indicates speakers' attitude/stance
  • Identify/note expressions used for clarification and rephrasing in lectures/conversations
  • Use graphic organizers to categorize/organize information/notes
  • Infer meaning of vocabulary from contextual clues
  • Listen for, identify, and note the main ideas (gist) and supporting information from lectures/conversations
  • Distinguish between main ideas and details
  • Identify kinds of supporting information (examples, reasons, statistics, analogies, etc.)
  • Construct a basic outline to sort main ideas and supporting information from lectures
  • Listen for expressions/signal words to guide note taking from lectures and conversations
  • Listen for and note information that labels/explains; indicate quantity, measurements, or amount, time, sequence, and chronology, consequences, likes/dislikes/preferences, comparison/contrast
  • Listen for and note expression that link the "'pros and cons" of an issue
  • Identify and note the "pros and cons" of an issue
  • Distinguish fact from opinion
  • Use abbreviations to take notes on lectures/conversations
  • Orally express/defend personal perspectives, observations, experiences, and opinions, predictions, stories, agreement, and disagreement, likes, dislikes, preferences, hopes, and wishes
  • Brainstorm oral responses (class/groups)
  • Ask for confirmation/explanation in formal/informal situations
  • Morally compare and contrast student responses/lecture information
  • Construct arguments to refute/challenge/support opinions/assumptions
  • Orally report events in chronological order
  • Orally generate and support generalizations
  • Orally use academic vocabulary from lectures appropriately
  • Make inferences from informal conversations/formal academic lectures
  • Identify and discuss main ideas from lectures/conversations
  • Identify and discuss supporting details from lectures/conversations
  • Orally paraphrase main points, supporting details, issues, and problems from lectures and problems from conversations
  • Select relevant information from notes to summarize lecture/conversations
Unlisted
Photo of the Queensborough Community College Campus

ESL: Port of Entry Full-Time Program Low-Intermediate

This is the introductory course designed to provide non-native students with the academic, linguistic, grammatical, written skills, inguistic, verbal, aural, and note-taking skills necessary to succeed on the TOEFL exam and in higher education. Session one of the course introduces grammar structures in the context of unified themes. All units follow a four-step approach: 1) grammar in context which presents the target structure in a natural context, 2) presentation which expressively states form, meaning, and use of grammar structures with detailed charts and notes, 3) controlled practice activities which further reinforce the form, meaning, and use of the target grammar, 4) communication practice which provides the target listening and pronunciaexercises and communicative open-ended speaking and writing activities. Session two of this course introduces listenings based on authentic materials, challenges students to take what they have learned, organize that information, and synthesize it in a meaningful way. This course leads students from learning the unit vocabulary to practicing and expanding their use of it and finally producing it on speaking tasks. Topically connected reading selections may be provided at the teacher's discretion.

Upon successful completion of the course, students will demonstrate the following competencies:

  • Classify information
  • Predict content
  • Listen for main ideas and details
  • Interpret speakers' attitudes, tone, and stance
  • Organize and synthesize information
  • Compare and contrast elements
  • Prioritize items based on criteria
  • Summarize and analyze response
  • Listen and take notes
  • Listen and take notes using a chart
  • Evaluate items according to a criteria
  • Correlate specific examples to broad themes
  • Express and defend opinions, including likes/dislikes
  • Interview a classmate
  • Express agreement
  • Negotiate to reach agreement
  • Engage in debate
  • Give and receive advice
  • Report findings
  • Use context clues to find the meaning of words
  • Recognize idiomatic expressions
  • Identify synonyms
  • Become familiar with phrasal verbs and their meanings
  • Use stress patterns to distinguish between confusing sound words
  • The verb be: present and past tenses
  • Nouns, Adjectives, Prepositions, Yes/No-questions, Wh-questions
  • The simple present tense
  • When, What + Noun, Prepositions of Time, Possessives, This/That/These/Those
  • The present progressive tense, imperatives
  • The simple past tense
  • There is/There are, Pronouns, Count and Non-count nouns
  • The future tense

Supplemental lessons will be given in English writing in the following skills:

  • Capitalization
  • Connecting with And and But
  • Punctuation: The apostrophe, the comma, the period, the question mark
  • Subjects and verbs
  • Noun-noun constructions
  • Time clauses with When
  • Construction of basic sentences
Unlisted
$_EscapeTool.html($imageAltText)

HSE/GED Preparation for Adults: High School Equivalency Diploma

This course will help you analyze your strengths and weaknesses, so you can focus your studying on the areas that you need most. You will get the basics of what you need to know to succeed on the four GED® test modules: Reasoning Through Language Arts, Social Studies, Science, and Mathematical Reasoning.

Some GED® Testing Centers require proof that you have passed a GED® test preparation course or the official practice tests before you can take the official GED® tests. Before enrolling in this course, please check with the official GED® Testing Center where you intend to take your tests to make sure that this course will meet their requirements. Not all states use the GED® test as their test for high school equivalency diploma.

Requirements

Prerequisites:

You should have the ability to read and write the English language at a high-school level. You should also be able to add, subtract, multiply, and divide whole numbers. If you are testing in the United States, you should have an understanding of the English measurement system. If you're testing in Canada, you should be familiar with the metric system. Additionally, you must be 18 years of age to take the GED® exam or request an age waiver from the test center.

Requirements:

Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

Other:

  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

Registration is at:

https://www.ed2go.com/qccce/online-courses/ged-preparation/

Enrollment Options:

Instructor-Led       6 Weeks Access       Course Code: ged

Study online with instructor-moderated discussion boards.

New classes start every month

Self-Paced         3 Months Access       Course Code: T9311

No instructor. Course begins when you enroll.

Preparatory Skills
$_EscapeTool.html($imageAltText)

IV Therapy

This program is intended to provide the necessary skills to safely perform IV therapy. Professionals providing IV therapy must continually keep current as IV Therapy continues to change. During this course, students will receive instruction on performing IV therapy with a focus on anatomy and physiology, asepsis, the equipment and supplies necessary, review of drug calculations, pharmacology as it relates to IV therapy, and the practice of starting and running an IV.

This class is appropriate for Phlebotomists, RN’s, LPN’s and other caregivers looking to enhance and or refresh their IV Therapy skills. The program includes both hands-on lecture and classroom labs. There is no clinical externship or national certification objective included with this program. The purpose of this program is to prepare learners to assist physicians by performing functions related to the clinical aspects of a medical facility.

 

Program Objectives

After completing this program, learners will be able to:

  • Legal Issues in IV Therapy
  • Anatomy and Physiology
  • Site Selection and Device Placement
  • Infection Control and Safety Specific to IV Therapy
  • Set Up, Short Peripheral Insertion and Removal of Device
  • Pre-Insertion
  • Equipment Determination
  • IV Bag and Administration Set Preparation
  • Insertion Procedure
  • Therapy Discontinuation
  • Assessment and Documentation
  • Fluid and Electrolyte Balance
  • pH, Osmolality and Incompatibilities of Solutions and Medications
  • Reading a Medication Order
  • Withdrawing Medication from a Vial
  • Injection of Medication into an IV Port
  • Flushing Protocols
  • Fluid Regulation
  • Complications
  • General Blood Product Administration
Health and Allied Services
Child writing on paper with teacher looking over shoulder.

Medical Assisting Administrative Procedures

Pre or Corequisite:

  • MBX126-Medical Terminology & Body Systems
  • MBX005-Electronic Health Records, E.H.R.
  • MBX003-Computer Readiness Course

This course will be taught 100% remote via distance learning. We use a variety of modalities such as Zoom, Edmodo, McGraw Hill Connect, chat tools, email, and others.

The objective of the MAAP course is to supplement the Certified Clinical Medical Assisting (CCMA) program and round out students administrative assisting skills required for the NHA CCMA certifying examination. Students in the CCMA program will learn the concepts needed to function as both clinical and administrative medical assistants. However, this course will focus entirely on the administrative functions of medical assisting. Topics covered include the basics of professionalism, communication skills, legal and ethical issues, health insurance, practice management and an introduction to basic medical coding. The focus of this course is the day-to-day operation of the medical office: telephone techniques, scheduling appointments, use of technology in the medical office, and management of practice finances. This program is intended to provide students with a well-rounded introduction to medical administration so that a student can gain the necessary skills required to obtain a medical office assistant position or supplement a clinical medical assisting position. Upon successful completion of this program, the student will be prepared to sit for the National Health career Association (NHA) Certified Clinical Medical Assisting (CCMA) examination.

Health and Allied Services
Child writing on paper with teacher looking over shoulder.

Pharmacy Technician

The need for Pharmacy Technicians continues to grow with demand expected to increase substantially through 2024. Technicians work under the supervision of a registered pharmacist in hospitals, home infusion pharmacies, community pharmacies and other healthcare settings. This high demand for pharmacy technicians is the result of a multitude of factors including the constant availability of new drugs, the national shortage of registered pharmacists, the establishment of certified pharmacy technicians, and the aging population. Approximately 400,000 technicians will be employed by the year 2024 to meet our nation's growing healthcare demands.

This comprehensive course will prepare learners to enter the pharmacy field and take the Pharmacy Technician Certification Board's PTCB exam. Content includes pharmacy medical terminology, reading and interpreting prescriptions and defining generic and brand names drugs and much, much more.  This program will prepare students to enter the pharmacy field and to pursue certification including the Pharmacy Technician Certification Board's PTCB exam.

Requirements: High School Diploma or GED

Program Details

  • Hybrid Program
  • 50-Hour Schedule
  • Hands-On Labs
  • eBooks & Digital Materials Included
  • Laptops Available
  • National Certification Opportunity
  • Certificate of Completion
  • Clinical Externship Opportunity

Optional Volunteer Externship Opportunity

Learners who complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization whose work aligns with this area of study in order to gain valuable hands-on experience.  As learners progress through their eLearning program, an Externship Coordinator will reach out to coordinate placement.

Note: Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.

Register at:

https://qcccuny.edu2.com/product/5108/pharmacy-technician

Health and Allied Services
Child writing on paper with teacher looking over shoulder.

Phlebotomy Technician

Pre-/Co-Requisites

AHX-100 Basic Cardiac Life Support (CPR)

or valid AHA certification in this course.

Obtain the introductory skills to secure an entry-level position. Learn various methods of blood collection through venipuncture, capillary puncture and, existing intravascular devices. Emphasizes use of anticoagulants, the order of draw and, procedures for obtaining and processing specimens. Safety considerations for all health care professionals and patients discussed. Registrants should purchase stethoscope, B/P cuff and non-latex gloves.

The phlebotomist is a vital member of the clinical laboratory team, whose main function is to obtain patient's blood specimens by venipuncture and micro-collection for testing purposes. Phlebotomists are employed throughout the healthcare system including in hospitals, neighborhood health centers, medical group practices, HMO's, public health facilities, veteran hospitals, insurance carriers, and in other healthcare settings. The demand for phlebotomy technicians has increased substantially with the overall complexity of healthcare services and the risks of infectious disease. Current healthcare industry experts predict a 15% increase in phlebotomy jobs by 2024.

This program prepares learners to collect blood specimens from clients for the purpose of laboratory analysis. Learners will become familiar with all aspects of blood collection and will review the skills needed to perform venipunctures safely. Topics in this course include medical terminology, related anatomy and physiology, blood collection procedures, and procedures for collection of other types of specimens within the scope of practice of the phlebotomist.

As part of this program, Learners will complete the following hands-on labs and activities:

  • Donning and Doffing Medical Personal Protective Equipment (PPE)
  • Donning and Doffing Isolation PPE
  • Preparing for the Patient Encounter
  • Performing Hand Hygiene
  • Performing Required Steps in Patient Identification
  • Using a Tourniquet, Palpating the Vein, and Using a Venoscope
  • Decontaminating a Puncture Site
  • Performing Venipuncture with the Syringe Method
  • Performing Venipuncture with a Winged Infusion/Butterfly Set
  • Performing Venipuncture with the Evacuated Tube Method
  • Performing Microcollection Procedures
  • Performing Capillary Blood Collection Procedures
  • Performing a Blood Smear for Microscopic Slides
  • Performing a Heal Stick Procedure
  • Performing Procedures for Capillary Blood Collection
  • Performing Radial ABG Procedure
  • Taking Vital Sign Measurements

After completing this program, learners will be able to:

  • Explain the steps in selected specimen collection procedures performed by the phlebotomy technician
  • Explain the safety procedures in the healthcare setting and specifically in performing specimen collection procedures
  • Identify specific supplies and equipment used in selected specimen collection procedures
  • Explain precautions and guidelines when collecting specimens in special populations such as pediatrics and geriatrics
  • Define quality of care and explain the impact on patient medical care when quality and safety are compromised in phlebotomy procedures
  • Describe the anatomy, physiology, pathophysiology, and medical terminology associated with phlebotomy
  • Describe the requirements of the successful phlebotomy career including desired character traits, training and education, roles and responsibilities
  • Explain how phlebotomists communicate with others in the healthcare setting verbally, nonverbally, within the health record, and using computer systems
  • Identify common legal issues, ethical issues, and regulatory issues commonly impacting the phlebotomist

Optional Volunteer Externship Opportunity

Learners who complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization whose work aligns with this area of study in order to gain valuable hands-on experience.  As learners progress through their eLearning program, an Externship Coordinator will reach out to coordinate placement.

Note: Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.

Register using this Link

https://qcccuny.edu2.com/product/5109/phlebotomy-technician

Health and Allied Services
Child writing on paper with teacher looking over shoulder.

Sterile Processing Technician

Sterile Processing Technician (Voucher Included)

Prepare for a career as a Sterile Processing Technician (SPT). This immersive course will train you to work as an SPT and prepare you for the Certified Registered Central Service Technician (CRCST) certification from the HSPA.

Register through ED2GO:

sterile-processing-technician-voucher-included

Overview

Sterile Processing Technicians (SPT), also known as Central Service Technicians, play a critical role in preventing infection by sterilizing, cleaning, processing, assembling, storing, and distributing medical supplies. This online sterile processing technician certification course will train you to work as an SPT and prepares you for the Certified Registered Central Service Technician (CRCST) certification offered by the Healthcare Sterile Processing Association (HSPA). This course also includes a voucher which is prepaid access to sit for the certification exam upon eligibility.

With the support of an instructor, you will learn all the necessary steps required to perform the duties and tasks of an SPT. In this sterile processing technician training course, you will learn the details and expectations within the concepts of the role and gain proficiency in understanding the step-by-step requirements of the sterilization process.

The course also includes an opportunity to participate in an clinical experience.

Disclaimer: To qualify for the clinical experience application process, students must complete the online course successfully and have account balances up to date (at a minimum). Going through the clinical experience application process does not guarantee a placement. However, affiliated partnerships increase the likelihood of finding a site that matches student needs. COVID may be affecting the capacity of availability in your area.

Health and Allied Services
Photo of the Queensborough Community College Campus

TOEFL: Port of Entry Full-Time Program

This advanced class provides both a comprehensive language skills course and a wealth of practice for all sections of the iBT, giving students all the tools they need to continue practicing for the TOEFL iBT integrated skills test. The reading and audio passages reviewed in this class usecollege level vocabulary, structures, and concepts comparable to the language level employed on the iBT test. Upon completion of this course, students are ready to handle the more rigorous material taught in higher education. The TOEFL iBT Course covers four areas of lanquage skills.

Upon successful completion of this course:

Students will build upon and master the following Reading skills:

  • Determine the meaning of college-level vocabulary words using contextual cues
  • Infer information
  • Complete summaries and charts
  • Determine the purpose, method and opinion of the author

Students will develop the following Writing skills:

  • Brainstorm on any given topic and make a brief outline for an essay
  • Master the conventional format of an academic essay
  • Use transitions and other connective grammatical structures to write coherently and cohesively
  • Employ complex sentence structures
  • Proofread essays to correct global grammatical errors
  • Take thorough notes on audio and reading passages
  • Synthesize meaning from the audio and reading passages and express relationship between them
  • Summarize and paraphrase audio and reading texts

Students will build upon and master the following Listening skills:

  • Take thorough notes on academic lectures
  • Determine the main idea and main purpose of lectures
  • Answer questions about details including negative factual and inference questions
  • Identify the purpose, method, and attitude of the speaker
  • Order processes and sequences in a passage
  • Complete informational charts

Students will develop the following Speaking skills:

  • Verbally respond to personal preference and paired choice questions spontaneously after a few seconds of preparation
  • Support opinions with concrete details
  • Respond coherently and cohesively through the use of transitions and other connective rhetorical devices
  • Synthesize meaning from audio and reading texts and verbally explain the relationship between both
  • Discuss relationships between written announcements and discussions, general and specific information, and problem solution texts
Unlisted