Center for Excellence in Teaching and Learning (CETL)
Location: The Kurt R. Schmeller Library Building Room 314
The mission of the Center for Excellence in Teaching and Learning (CETL) is to enhance teaching potential and effectiveness across the College. Its existence reinforces the importance of teaching excellence as a fundamental responsibility of an urban, public university. By providing focus, visibility, and recognition for the College’s teaching mission, it gives leadership to the development of a campus climate where excellence in teaching flourishes and where concrete links are maintained between the technology/career curricula and the liberal arts. Through workshops and programs, the Center brings faculty from all disciplines into contact with creative instructional practices and technologies. CETL also provides support for faculty engaged in pedagogical research and the scholarship of teaching and learning. In 2011, the new position of Academic Assessment Manager: Student Learning Outcomes was created to assist faculty engaged in assessing student learning outcomes and support pedagogical research. The Academic Assessment Manager is located in the CETL office.
Academic Computing Center
Location: Library Building, Room 117
It is the mission of the Academic Computing Center (ACC) to help improve the quality of teaching across curricula at Queensborough through the use of educational technology. The ACC provides support for academic uses of educational technology, including: a student computer lab providing industry standard and instructor-specified software applications, Web access and printing; classroom presentation technology with computers, podiums, projectors and screens; technology workshops for students, faculty and staff; faculty development of eLearning courses via the Blackboard & Epsilen environments; campus-wide ePortfolio use; technical consulting with equipment specification, purchasing assistance, installation, repair, and related help-desk services; communication services including architecting and maintaining the college Web site, design and of programming Web-based applications, design and display of campus digital signs, and the creation and maintenance of the campus video archive via Tiger Media, YouTube and iTunesU.
Blackboard™ is a learning management system that provides the tools for bringing course materials, class discussions, and even testing online. Currently, Queensborough faculty are using Blackboard™ in a number of ways, including Web-enhancing their face-to-face courses, Blended courses - teaching part of their courses online and part face-to-face, and Asynchronous courses– teaching courses entirely online.
Each semester, the ACC conducts workshops covering the pedagogical aspects of teaching online and the technical aspects of using the Blackboard™ environment. In addition, an eLearning Institute has been established whereby faculty members participate in eight days of intensive training followed by one semester of guided (Mentored) course development, followed by two semesters of actually teaching the course online
Epsilen™ is an environment in which students and faculty create and maintain ePortfolios. Other tools within Epsilen™ support collaborative work (Epsilen Groups), and online learning similar to Blackboard (Epsilen Courses). While many faculty and students are using Epsilen™ to support individual class-work, at the present time there are a number of ongoing major projects including: Nursing Showcase, Student Wiki Interdisciplinary Groups (SWIG), and Moving Ahead with ePortfolios (MAeP) in which significant augmentation of teaching methodology and related assessment are taking place.
The Kurt R. Schmeller Library
Circulation and Periodicals Desks: 718-631-6227
Reference Desk: 718-631-6241
Reserve Desk: 718-631-6225
Media Services: 718-281-5407
Office of the Chief Librarian: 718-631-6220
Information Literacy Instruction: 718-631-6601, 718-281-5067
Interlibrary Loan: 718-281-5067
Book recommendations: 718-281-5711
Hours: Monday through Thursday: 8:00 a.m. to 9:00 p.m.
Friday: 8:00 a.m. to 5:00 p.m.
Saturday: 10:00 a.m. to 4:00 p.m.
Hours may vary. Please check the web site
Resources and Services
The mission of the Library is to provide support for the academic programs of the college and faculty research. This support includes both services and resources.
Student learning is supported in several ways, including information literacy instruction. Finding and evaluating information are important skills that enhance a student’s habits of critical thinking. Faculty members can schedule instruction sessions that are designed to teach students to find and use information related to a specific discipline or assignment. Short, online tutorials are embedded on the library’s web site and additional online modules can be created as needed.
Library faculty members staff the reference desk to assist both students and faculty. We also are available via online chat reference.
The library supports faculty members who wish to become involved in eLearning or use media in their courses. We can assist faculty members in identifying and using appropriate resources to enhance teaching. Our media services staff can assist in the use of smart podiums and other up-to-date equipment.
Faculty research is supported by the services of our faculty and staff and especially by Interlibrary Loan. User-friendly, patron-initiated services are available.
The library’s collections consist of carefully selected circulating and reference books, an excellent assortment of online databases, and various multimedia resources. About one third of our book collection is available in e-book format. Most of our periodicals are available online. Our databases also include online video and audio collections. The Reserve Desk supplies textbooks, including the large Barnes and Noble collection, along with specific course readings, many of which have been digitized for online viewing in accordance with copyright guidelines.
Computer workstations and laptops provide online access to the library’s collections. Some computers in the library also make full internet access available. The library
follows The City University of New York (CUNY) policies regarding computer use. Off-campus access to library resources is available to students, staff and faculty members who have activated ID cards.
The Library website (http://www.qcc.cuny.edu/library/) offers subject guides and information regarding all aspects of Library service.
Office of Institutional Research and Assessment
Administration Building, Room 315
The Office of Institutional Research and Assessment supports academic, student affairs, and other administrative functions of Queensborough Community College by providing information for decision making and planning. Using institutional documents, such as the Mission Statement and Strategic Plan, the Institutional Research Office initiates research and evaluation studies for assessing institutional effectiveness, academic program evaluation, and student learning outcomes assessment.
The Institutional Research and Assessment Office also routinely gathers, analyzes, and
reports information required by The City University of New York, federal, state, and
accrediting agencies. The Institutional Research staff regularly collaborates with administrators, faculty, and staff about research design, instrument development, data analysis, and other related research topics.
Office of Sponsored Programs
Administration Building, Room 507
The Office of Sponsored Programs within Institutional Advancement is the College’s centralized entity for coordinating the submission, processing and reporting and pre and post award services of all College grants and contracts. Sponsored Programs provides
technical assistance to members of the faculty, staff and administration in obtaining grant funding. Sponsored Programs will assist faculty and staff at any point in the proposal development process stage to help obtain funding for research, curriculum development and program ideas that can be supported through grants.
The Research Foundation of CUNY pays staff members who have been hired on a grant. It is a non-tax levy grant payroll and wages are not eligible for credit toward benefits as described in the Professional Staff Congress (PSC) contract. To place a staff member on the RF/CUNY payroll, the faculty member responsible for the grant (Principal Investigator) must obtain and complete a hiring package from the Office of Sponsored Programs (Administration Room A-507). Included in the hiring package is a letter of appointment completed by the project director, a Personnel Action Form, Personal Data Form, I-9, employment application and other necessary employment and tax forms. The staff member must show an original social security card and a photo-identification. If the person is a non-resident alien or has a work authorization, he or she must provide appropriate, original documentation.
Faculty members working on CUNY Research Foundation projects can be compensated through Summer Salary and/or grant-funded reassigned time. Faculty members receiving such compensation will be required to complete effort certifications (Personnel Activity Reports or PARs), to be submitted to the Research Foundation. Details and forms are available in the Office of Sponsored Programs, Room A-507, 718-631-6357.
CUNY faculty who obtain sponsored program funding administered through the Research Foundation (RF) on a project that includes staff are required to take on the new, and often unfamiliar, role of supervising such staff. As the program staff are hired under an award administered by the Research Foundation, they are employees of the Research Foundation. In the event that these employees are treated unfairly, discriminatively, or otherwise in violation of law or Research Foundation policies, the Research Foundation as the employer can be held responsible, in whole or in part, for the faculty member’s actions.
Accordingly, faculty Principal Investigators (PIs) who supervise Research Foundation employees must become familiar with and abide by RF policies, and are required to attend RF-sponsored training sessions. In dealing with individual situations, faculty PIs are expected to exercise caution and good judgment in dealing with employee issues. PIs are encouraged to consult with the Grants Officer at their campus or a human resources professional in the RF’s Office of Employment Policy and Practice about any employee situation that is of concern to them. PIs are required to consult a human resources professional in the RF’s Office of Employment Policy and Practice prior to taking any adverse action against those employed on their sponsored programs.
Any questions concerning this issue should be directed to the CUNY Research Foundation’s Office of Employment Policy and Practice at 212-417-8604.
Institutional Review Board (IRB)
Queensborough Community College of The City University of New York is committed to protecting the rights of individuals who voluntarily participate in research studies. All members of the university community, therefore, who plan to conduct research involving the participation of human subjects are required to prepare applications giving complete descriptions of any proposed research, whether it is grant-funded or unfunded, and
submit them to Queensborough’s Institutional Review Board (IRB). The IRB is composed of Queensborough faculty who are engaged in research using human subjects, faculty who study human behavior, a non-scientist, and a community member who is not affiliated with the college. This composition is mandated by the U.S. Department of Health and Human Services.
New IRB applications are submitted through IRB manager, available at irbmanager.becirb.com. New principal investigators may log on the first time using username “newpi”, password “newpi”, client “qcc”.
All investigators must submit a Collaborative IRB Training Initiative (CITI) program completion certificate. This computer-based training course, known as the CITI program, is available at www.citiprogram.org. Researchers must register and complete the appropriate training course on the protection of human subjects. This training reviews common principles and issues and takes several hours to complete. Once completed, you will be able to download an electronic copy of your certificate, which must be submitted with your application.
Additional information about human subjects research is available at the QCC website www.qcc.cuny.edu/IRB or the CUNY Office of Research Compliance www.cuny.edu/research/ovcr/human-subjects-research/orc.html. You may also contact Paul Marchese at the Office of Academic Affairs.
Several sources of research funding are available within the University for Instructional Staff. Please refer to Article 25 of the Professional Staff Congress (PSC)/CUNY Collective Bargaining Agreement for details. These include the PSC-CUNY Research Awards, Fellowship Awards, and the Scholar Incentive Awards. Some of these awards are designed to support junior faculty. Faculty should consult with their department chairs regarding award opportunities; they may also consult with the Office of Sponsored Programs and with the Office of Academic Affairs about these and other opportunities.
The College encourages faculty to attend professional meetings, seminars, workshops, etc. During the academic year, faculty members must obtain prior permission from the department chairperson for attendance at such functions.
Each year, the College makes funds available to support faculty travel for professional presentations. The faculty member should contact his/her department chairperson regarding the funding for professional travel.
Faculty members who have concerns about classroom management and behavior issues should consult with their department chairpersons. Additional resources include the following:
- Academic Integrity – faculty must include a statement on Academic Integrity in the course outline. The course outline should use the statement on the official course syllabus— this can be a departmental policy and/or the CUNY policy, adopted July 1, 2011. The full policy is found in the 2011-13 catalog pages 41-43; the first paragraph of the CUNY Policy on Academic Integrity reads:
Academic dishonesty is prohibited in The City University of New York. Penalties for academic dishonesty include academic sanctions, such as failing or otherwise reduced grades, and/or disciplinary sanctions, including suspension or expulsion.
Faculty are referred to the Faculty and Staff Resources page on the QCC website where Anti-Plagiarism links can be found: http://www.qcc.cuny.edu/faculty-staff
- Electronic Devices (cell phones, laptops, etc.) – faculty should consult the department chairperson regarding departmental policies and practices; the College does not have an official policy
- Distracting Behaviors – faculty should consult with the department chairperson, the Counseling Department (Library, Room 422, telephone 718-631-6370) and/or the Office of the Vice President for Student Affairs (Library, Room 412, telephone 718-631-6351).
- Violent Behavior – for immediate problems, faculty should contact the Campus Public Safety Department (Library Building, third floor, telephone 718-631-6320); other resources include the Counseling Department (Library, Room 422, telephone 718-631-6370) and the Office of the Vice President for Student Affairs (Library, Room 412, telephone 718-631-6351). See page 34.
- Health and Safety Concerns – faculty may contact the Campus Public Safety Department (Library Building, third floor, telephone 718-631-6320), the College Health Services office (Medical Arts Building, MC-02, telephone 718-631-6375, http://www.qcc.cuny.edu/HealthServices/), or the Office of Environmental Health and Safety (Administration Building, Room 204, telephone 781-281-5148).