Office Of The Bursar
The Bursar's Office at Queensborough Community College (QCC) collects all tuition and fees in accordance with CUNY policies and procedures. These guidelines are set forth by the Federal Government, New York State, and New York City.
We assist students with all billing and account inquiries, and manage the payment plan option offered to students and their families. As an added service to the community, we are a U.S Department of State designated Passport Application Acceptance Facility.
The QCC Office of the Bursar is committed to offering excellent service. As we advise students and their families on the billing and fulfillment of their financial obligation to the College, our goal is to be helpful, courteous, and accurate in the information we provide. We encourage you to contact us with any questions you may have about paying for college.
We are located in the first floor lobby of the Administration Building.
The QCC Office of the Bursar is committed to offering excellent service to all students. We understand there are many factors that affect the amount a student needs to pay for tuition and fees, and we take a holistic approach when advising students and their families on the fulfillment of their financial obligation to the College.
Some of the areas where we can assist are:
- Billing information and breakdown of balances owed
- Residency billing and applications for Certificates of Residency
- Anticipated or pending Financial Aid on your bill
- General questions about Financial Aid and verification documents
- Special payment agreements for balances that prevent registration or receiving transcripts
- Collections information
- Payment Plan options and inquiries
- Lost refund checks
- Bursar holds
- Impact of Withdrawals on Billing
- Third Party invoicing and payment processing
We work with the Admissions, Registrar, Veterans' Affairs and the Office of Financial Services to answer any questions you have in regard to the amount owed and best payment option.
Our Account Services area is the place where you can sit and speak privately with an Account Specialist regarding any issues that impact your bill or your ability to pay. Although the payment window will continue to service your payments and handle general inquiries, we understand there may be a need for you to have private discussions regarding the best and most affordable method of paying for your college education.
Account Services Office Hours will be:
- Mondays and Thursdays from 10 a.m. to 2 p.m.
- Tuesdays and Wednesdays from 2 p.m. to 6 p.m.
- Fridays by appointment
(You can log onto Starfish to make a Friday appointment or email email@example.com with the time you're available)
- Other times by appointment.
We are located to the left of the Bursar Window in the Administration building. If you have any questions, email firstname.lastname@example.org.
Business Hours and Location
During Fall and Spring Terms *
Mondays from 8:45 a.m. to 5 p.m.
Tuesdays from 8:45 a.m. to 7 p.m.
Wednesdays from 8:45 a.m. to 7 p.m.
Thursdays from 8:45 a.m. to 5 p.m.
Fridays from 8:45 a.m. to 5 p.m.
*Additional hours during peak Registration Times as announced