Academic Computing Center
What is the ACC?
The Academic Computing Center (ACC) is located in L-117 on the first floor of the Library Building. The ACC provides a wide array of academic technology; including a large student computing lab, podia, laptops, mobile devices, media services; several venues to host student, faculty and staff workshops; virtual servers for online courseware hosting of videos and academic websites; and technical consulting for Queensborough’s academic community.
The Center’s facilities consist of a 72 student computer lab (Windows and Mac OS) and two multimedia classrooms, namely L-117 and LB-24 with 24 and 42 workstations respectively. In the computer lab, students will find faculty requested application programs that support their coursework. The multimedia classrooms support college workshops and provide venues for teachers to introduce their classes to various educational technologies. The ACC staff provide many services including individualized assistance to students and faculty, consulting for all academic technology related purchases, including hardware equipment and software specification, installation, repair, and related support.
The ACC oversees the operation of classroom and instructional presentation podiums throughout the campus. Specifically, our department installs, maintains and oversees the operation of over 135 fixed and mobile instructional presentation podiums. Each podium includes a built-in computer, Blu-ray or DVD.VHS player, projector, an integrated sound system and an interactive touch panel. Additionally, the ACC includes the department of Media Services which provides audio-visual equipment setup and support for a variety of presentations and technical assistance for a variety of campus events. Moreover, working with our Media Services team we provide technical support to all large auditorium and lecture hall spaces on campus.
For any assistance, please feel free to contact ACCSupport@qcc.cuny.edu.
Facilities at the ACC
Our facilities consist of a large student computer lab where students will find application programs that support their coursework, and provide Internet Access. Our multimedia classroom supports College Workshops, and provides a venue for teachers to introduce their classes to educational technology including Blackboard and ePortfolios.
Multimedia Classroom (MMCR / L-117)
- This lab is for Faculty and Staff workshops and for use by faculty who want to introduce their students to educational technology.
- This lab consists of 24 iMacs that are setup to run either Windows 10 or macOS.
- There is a fully functioning podium system which inludes the follow capabilities:
- A Smart Board with Touch Capabilities
- VCR / DVD Player for Video Playback
- Document Camera for display of written content
- External connections for Laptop or other devices via HDMI, VGA or A/V connections.
LB-24 Student Computer Lab / Smart Classroom
- This lab is primarily used as an overflow lab for L-117 (Check with L-117 lab staff to find out if this room is open).
- This lab can also be served for Faculty and Staff workshops and for use by faculty who want to introduce their students to educational technology.
- This lab consists of 42 PCs running Windows 10
- There is a fully functioning podium system which includes the following capabilities:
- VCR / DVD Player for Video Playback
- Document Camera for display of written content
- External connections for Laptop or other devices via VGA or A/V connections
Student Computer Lab (L-117)
- This lab is staffed by technicians who can help students with technical issues.
- This lab consists of 67 PCs running Windows 10 and 5 iMacs.
- Software to support your curriculum is installed on computers upon request.
ACC Virtual Office
Join us in our virtual office on Microsoft Teams. Our technicians are there to offer technical support to faculty, staff and students.
You can sign into Microsoft Teams using your CUNYfirst credentials.
FirstName.LastNamefirstname.lastname@example.org (## is the last two digits of your CUNY ID Number).
ACC Support Services
Academic Computing Center Student Lab
The Academic Computing Center maintains a 72 computer lab that is open to students for academic and personal use. The lab staff can provide the following services to students in our lab:
- Support is provided for technical issues encountered while using software on the lab computers.
- Note: Staff cannot teach you how to use the software.
- Support accessing the following online resources:
- CUNY Portal
- Microsoft Office 365 Student Email
Room Reservations - Contact the ACC, via email: ACCSupport@qcc.cuny.edu, to reserve one of our rooms.
- Multimedia Classroom (MMCR / L-117)
- LB-24 Smart Classroom
- The ACC Services and Support Multimedia Podiums are installed in 110 classrooms throughout the campus.
- Shceduling & Swipe-lock access is arranged through your own department.
- Learn how to use podium features by attending a podum workshop or making an appointment.
- Many podium rooms have clicker cabinets - to learn how to use clickers, plesae attend a clicker workshop.
- Mobile clicker setups for rooms without clickers.
The Academic Computing Center provides support to Faculty and Staff for a variety of general and academic software packages. REfer to the following list to find out which office to contact for authorization to use the software you are looking for.
General Computing Software
Contact the ACC, via email: ACCSupport@qcc.cuny.edu
- Microsoft Office: Word, Excel, PowerPoint, Outlook
- Adobe Creative Cloud
- Camtasia Studio
- Web Browsers (Google Chrome, Firefox, etc.)
Contact CETL, via email BBSupport@qcc.cuny.edu
- SoftChalk Create
- Impatica for PowerPoint
- Academic iPad Apps
Queensborough has many multimedia facilities, ranging from small classrooms to large halls, with and without student computers. These classrooms are designed to make use of the computer, Internet, video, CD, DVD and BluRay as easy as possible.
Most of the following rooms require a swipe of your ID Card to enter. To gain access to swipe lock rooms, please have your Department ADministrative Assistant send your ID Card's ISO number to DoorAccess@qcc.cuny.edu
Multimedia Classroom List
A-202 Holocaust Center Smart Classroom CP-II
A-204 Business Smart Classroom CP-II
A-308 Business Computer Lab Smart TV
A-310 Business Smart Classroom CP-II
A-311 Business Smart Classroom CP-II
A-312 Business Smart Classroom CP-II
A-314 Business Smart Classroom LT
C-101 Art & Design Smart Classroom CP-II
C-102 Art & Design Smart Classroom CP-II
C-111 Art & Design Smart Classroom Custom
C-201 Speech Smart Classroom CP-II
C-207 Art & Design Smart Classroom Custom
G-201 Physical Education Smart Classroom CP-II
G-202 Physical Education Smart Classroom PD
G-207 Physical Education Smart Classroom CP-II
G-208 Physical Education Smart Classroom Custom
H-110 Music Lecture Hall Custom
H-114 Speech Smart Classroom CP-II
H-115 Social Sciences Smart Classroom LT
H-116 Speech Smart Classroom LTQ
H-123 Speech Smart Classroom LTQ
H-144 Music Lecture Hall CP-II
H-205 Foreign Languages Smart Classroom LT
H-206 Foreign Languages Smart Classroom CP-II
H-207 Foreign Languages Smart Classroom LT
H-208 Academic Literacy Smart Classroom LT
H-213 Foreign Languages Smart Classroom LTQ
H-214 Foreign Languages Smart Classroom LTQ
H-224 Foreign Languages Smart Classroom CP-II
H-230 Foreign Languages Smart Classroom LT
H-231 Social Sciences Smart Classroom LT
H-232 English Smart Classroom LT
H-233 Academic Literacy Smart Classroom LT
H-237 English Computer Lab CP-II
H-238 English Computer Lab CP-II
H-239 Registrar Smart Classroom CP-II
H-305 Foreign Languages Smart Classroom LT
H-306 Social Sciences Smart Classroom LT
H-308 Speech Smart Classroom LTQ
H-309 Academic Literacy Smart Classroom CP-II
H-313 Academic Literacy Smart Classroom LTQ
H-314 Academic Literacy Smart Classroom LT
H-315 Academic Literacy Smart Classroom CP-II
H-332 English Hybrid Classroom CP-II
H-333 English Smart Classroom CP-II
H-334 English Smart Classroom CP-II
H-335 Business Smart Classroom LTQ
H-339 Academic Literacy Hybrid Classroom CP-II
H-341 Business Smart Classroom LT
H-347 Various Smart Classroom LT
H-349 Various Smart Classroom LT
H-436 English Smart Classroom CP-II
H-437 English Smart Classroom CP-II
H-438 English Smart Classroom LTQ
H-440 English Smart Classroom CP-II
H-443 Business Smart Classroom LT
H-444 Business Smart Classroom LT
H-445 Registrar Smart Classroom LT
H-446 Registrar Smart Classroom CP-II
H-447 Registrar Smart Classroom LT
L-117 ACC Smart Classroom LT
L-302 Library Smart Classroom CP-II
L-311 Library Smart Classroom CP-II
L-312 Conference Rm Smart Classroom PD
L-313 CETL Smart Classroom CP-II
LB-03 Media Service Smart Classroom CP-II
LB-08 Business Smart Classroom LT
LB-16 ACC Smart Classroom CP-II
LB-19 Media Service Smart Classroom CP-II
LB-24 Library Smart Classroom LTQ
LB-26 Media Service Smart Classroom CP-II
LB-30 Media Service Smart Classroom CP-II
M-123 Social Sciences Smart Classroom LT
M-126 Social Sciences Smart Classroom LTQ
M-129 Social Sciences Smart Classroom LT
M-130 Social Sciences Smart Classroom LT
M-131 Social Sciences Smart Classroom CP-II
M-133 History Smart Classroom CP-II
M-134 History Smart Classroom LT
M-140 Academic Literacy Smart Classroom LTQ
M-142 Mathematics Smart Classroom PD
M-143 English Smart Classroom CP-II
M-146 Social Sciences Smart Classroom CP-II
M-255 Biology Smart Classroom CP-II
M-332 Social Sciences Smart Classroom PD
M-342 Nursing Smart Classroom LT
M-344A Business Smart Classroom LT
M-344B Nursing Smart Classroom LT
M-431 Biology Smart Classroom CP-II
MC-21 Academic Literacy Smart Classroom LTQ
MC-24 Massage Therapy Smart Classroom LTQ
MC-28 History Smart Classroom LT
MC-29 Mathematics Smart Classroom CP-II
MC-30 Mathematics Smart Classroom CP-II
MC-31 Mathematics/Academic Lite Smart Classroom LTQ
MC-33 Mathematics Smart Classroom LTQ
MC-41 Mathematics Smart Classroom CP-II
S-206 Biology Smart Classroom LT
S-207 Biology Smart Classroom CP-II
S-211 Mathematics Smart Classroom CP-II
S-212 Biology Smart Classroom CP-II
S-213 Mathematics Smart Classroom LTQ
S-214 History/Biology Smart Classroom LTQ
S-222 Mathematics Smart Classroom LTQ
S-223 ECET Smart Classroom LTQ
S-224 ECET Smart Classroom CP-II
S-225 Mathematics Smart Classroom CP-II
S-311 Physics Smart Classroom CP-II
S-312 Physics Smart Classroom LT
S-313 Physics Smart Classroom CP-II
S-314 Physics Smart Classroom LTQ
S-316 Speech Smart Classroom CP-II
S-319 English Smart Classroom LT
S-321 Mathematics Smart Classroom LT
S-323 Mathematics Smart Classroom CP-II
S-412 Chemistry Smart Classroom PD
S-413 Social Sciences Smart Classroom CP-II
S-414 Chemistry Smart Classroom LTQ
S-415 Chemistry Smart Classroom LTQ
S-416 Registrar Smart Classroom CP-II
S-417 History Smart Classroom CP-II
S-418 History Smart Classroom LTQ
S-419 Registrar Smart Classroom CP-II
S-420 Registrar Smart Classroom CP-II
S-421 Mathematics Smart Classroom LTQ
S-422 Mathematics Smart Classroom LTQ
S-423 Mathematics Smart Classroom LT
S-424 Social Sciences Smart Classroom
S-430 Physics Smart Classroom LT
S-434 Chem & SS (Forensics) Smart Classroom CP-II
The Academic Computing Center hosts a workshop on How to Use Classroom Podia.
You can download a copy of the training materials from the links below.
QCC Classroom Podium Tutorial (pptx)
CP-II Classroom Podium Tutorial (pptx)
Please do not hesitate to address questions or report problems regarding classroom technology to the Academic Computing Center. For support, you can email us at ACCSupport@qcc.cuny.edu or call if you are having a problem while in a classroom based on the following schedule.
|Monday - Thursday||7:30 AM - 6:30 PM||(718) 631-6624|
|Monday - Thursday||6:30 PM - 10:00 PM||(718) 631-6271|
|Friday||9:00 AM - 5:00 PM||(718) 631-6624|
|Saturday||9:00 AM - 2:00 PM||(718) 631-6271|