The IT Help Desk installs equipment and provides technical support for Administrative (non Lab use) computers, hardware, software and the network throughout the college. The Help Desk will assist users in resolving their computing problems, or serve as a liaison to other resources such as the ACC (Academic Computing Center) or CUNY Computing.
Contact the IT Help Desk at 718-631-6348 or by e-mail: firstname.lastname@example.org
Be specific. If your screen shows an error message, print it or write it down exactly as it reads. It is critical that we get an accurate description. Try to note what you were doing on the PC just before the error.