Help Desk

The IT Help Desk installs equipment and provides technical support for Administrative (non Lab use) computers, hardware, software and the network throughout the college. The Help Desk will assist users in resolving their computing problems, or serve as a liaison to other resources such as the ACC (Academic Computing Center) or CUNY Computing.

Contact the IT Help Desk at extension 6273 or from your browser - type ‘helpdesk’ in the address bar or by e-mail: helpdesk@QCC.cuny.edu

Be specific. If your screen shows an error message, print it or write it down exactly as it reads. It is critical that we get an accurate description. Try to note what you were doing on the PC just before the error.