Online Programs – Student Complaint Process
As a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA), Queensborough Community College offers online programs that must comply with accepted standards of quality and value.
Under NC-SARA rules, students have the right to lodge a complaint or grievance if the students’ experience in an online program does not conform to the one that the college has claimed to offer. Queensborough Community College wants to ensure that all student complaints are addressed fairly and resolved promptly. All student complaints must be filed initially with the president of the college, the NC-SARA principal contact, at email@example.com.
If a complaint is not resolved satisfactorily by the institution, students have the right to appeal to NC-SARA. To file a complaint with NC-SARA, please click here and follow the directions.