Certificate Program

The 30-credit certificate in Office Administration Assistant incorporates flexibility and choices that allow students desiring office skills to select the courses that will best serve their particular interests and meet the ever-changing demands and requirements of the job market. Four optional concentrations in office administration (Corporate, Legal, Accounting, Healthcare) are available for those wishing to become an administrative office assistant in a particular area or field. Students must complete the required courses and then can pick and choose from the courses listed in the optional concentrations in order to meet the 30-credit requirement. 
  • This program serves students needing office skills:
  • who are not working toward a degree
  • who are re-entering the job market and must upgrade their office skills
  • who have earned degrees and find that office skills are a pre- requisite when competing in today’s job market 
  • who are working toward degrees and must supplement their incomes through employmen

The Certificate in Office Administration Assistant stresses mastery of office software which encompasses creating documents using word processing, working with statistical worksheets/ databases, designing publications, and developing slide presentations. Courses in office administration, the PC operating system, keyboarding, and medical/legal office procedures are also offered. 

Common Core Requirements

degree program course listing table
Courses Credits
ENGL-101: English Composition I
or
ENGL-103: Writing for the New Media

3
CIS-101: Introduction to Computers and Applications 3
BU-801: Typewriting/Keyboarding I1 2
BU-804: Administrative Office Procedures 3
BU-906: Advanced Microsoft Office 3
Subtotal 14

To complete the certificate, students can follow one of the options below OR select any 16 credits from the courses listed in any of the options to design an Office Administration Assistant Certificate that meets their future career objectives:

Option A (Corporate Office Administration Assistant)

Requirements for the certificate
Courses Credits
BU-907: Word Processing 3
BU-600: Business Internships 3
Select two (2) courses from:
BU-903: Medical Office Procedures 3
BU-810: Legal Office Procedures 3
BU-859: Corresponding in the Digital World 3

and

BU-xxx or CIS-xxx: Business or CIS Elective


4

Subtotal 16

Option B (Legal Office Administration Assistant)

Requirements for the certificate
Courses Credits
BU-850: Fundamentals of Microsoft Windows 1
BU-907: Word Processing 3
BU-810: Legal Office Procedures 3
BU-301: Business Law I 3
Select one course from:
BU-903: Medical Office Procedures 3
BU-859: Corresponding in the Digital World 3

and 

Free Electives


3
Subtotal 16

Option C (Accounting/Office Administration Assistant)

Requirements for the certificate
Courses Credits
MA-321: Mathematics in Contemporary Society 3
BU-101: Principles of Accounting I 4
BU-111: Computer Applications in Accounting 3
BU-600: Business Internships 3
Select one course from:
BU-102: Principles of Accounting II 4
BU-201: Business Organization and Management 3
CIS-206: Spreadsheet Business Applications 3
Subtotal 16-17

Option D (Healthcare Office Administration Assistant)

Requirements for the certificate
Courses Credits
BU-850: Fundamentals of Microsoft Windows 1
BU-903: Medical Office Procedures 3
BU-907: Word Processing 3
BU-600: Business Internships 3
BU-916: Medical Coding & Billing I 3
BU-917: Healthcare Information Management 3
Subtotal 16

Total Credits Required

30

Students who have had previous training in typewriting/keyboarding may replace BU-801 with 2 free elective credits. To be excused from BU-801, the keyboarding/ typewriting course that was taken at another institution must be evaluated and approved by a full-time member of the Office Administration and Technology (Business Department) faculty. In addition, students requesting to be excused from BU-801 must pass an exam which consists of the following:

  • The ability to touch type for 3 minutes between 35-40 words per minute with a maximum of 3 errors
  • The ability to format business documents (letters, memorandums, manuscripts, tables) using word processing software at a professional level

OR

Students who have had previous training in typewriting/keyboarding may receive 2 credits for BU-801 by passing Credit by Exam which consists of the following:

  • The ability to touch type for 3 minutes between 35-40 words per minute with a maximum of 3 errors
  • The ability to format business documents (letters, memorandums, manuscripts, tables) using word processing software at a professional level

Those taking Credit by Exam must register and pay for the course. An additional fee is charged for those taking Credit by Exam. Those students who pass Credit by Exam are given credit for BU-801 and receive a grade of P. Those students who do not pass Credit by Exam must complete the BU-801 course in which they have already registered. Students must take Credit by Exam within the first two weeks of the semester.

Student Learning Outcomes for Academic Programs

Office Administration Assistant Certificate Program

General Education Outcomes

A robust general education is founded on the knowledge, concepts, methods, and perspectives that students gain through the study of many academic disciplines. These disciplinary studies stimulate intellectual inquiry, global awareness, and cultural and artistic appreciation: they equip students to make informed judgments and remain engaged beyond the classroom. To that end, QCC promotes educational activities that allow students to demonstrate that they can:

  1. Communicate effectively in various forms
  2. Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions
  3. Reason quantitatively as required in various fields of interest and in everyday life
  4. Apply information management and digital technology skills useful for academic research and lifelong learning

To support these institutional general education outcomes, the academic departments-;through their programs-may also assess the ability of students to:

  • Integrate knowledge and skills in the program of study
  • Make ethical judgments while recognizing multiple perspectives, as appropriate in the program of study
  • Work collaboratively to accomplish learning objectives

Approved by the Academic Senate on February 13, 2018.

Campus Cultural Centers

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