Certificate Program

The certificate program in Health Care OfficeAdministration: Managing, Coding, and Billing will offer both employees in the field and newly graduated high school students educational opportunity in health care office administration. The curriculum will develop students' communication, interpersonal and business management skills; provide a broad understanding of the ways in which society deals with health and disease, develop familiarity with human physiology/anatomy, provide instruction in medical office procedures and technology, coding and billing, and an optional business internship experience.

Common Core Requirements

degree program course listing table
Courses Credits

ENGL-101: English Composition I
or
ENGL-103:  Writing for the New Media


3

Subtotal 3

Major Requirements

Major requirements for the degree program

Courses

Credits
BI-520: Public Health Science 4
BU-850: Fundamentals of Microsoft Windows 1
BU-903: Medical Office Procedures 3
BU-907: Word Processing 3
BU-916: Medical Coding and Billing I 3
BU-917: Healthcare Information Management 3
Business Electives 3
Subtotal 20

Additional Major Requirements

Electives for the degree program
Courses Credits
BU-801: Typewriting/Keyboarding I1 2

BU-812: Transcription and Dictation of Business Documents

2
Subtotal 4

Select three (3) credits in combination from:

Electives for the degree program
Courses Credits
BI-150: Organization & Delivery of Health Care 2
BI-403: Medical Terminology 2
PHIL-140: Medical Ethics 3
HE-101: Health Education 1
HE-102: Health Education 2
HE-110: CPR 1
Subtotal 3

Total Credits Required

30

1 Students who have had previous training in typewriting/keyboarding may replace BU-801 with 2 free elective credits. To be excused from BU-801, the keyboarding/ typewriting course that was taken at another institution must be evaluated and approved by a full-time member of the Office Administration and Technology (Business Department) faculty. In addition, students requesting to be excused from BU-801 must pass an exam which consists of the following:

• The ability to touch type for 3 minutes between 35-40 words per minute with a maximum of 3 errors

• The ability to format business documents (letters, memorandums, manuscripts, tables) using word processing software at a professional level

OR

Students who have had previous training in typewriting/keyboarding may receive 2 credits for BU-801 by passing Credit by Exam which consists of the following:

• The ability to touch type for 3 minutes between 35-40 words per minute with a maximum of 3 errors

• The ability to format business documents (letters, memorandums, manuscripts, tables) using word processing software at a professional level

Those taking Credit by Exam must register and pay for the course. An additional fee is charged for those taking Credit by Exam. Those students who pass Credit by Exam are given credit for BU-801 and receive a grade of P. Those students who do not pass Credit by Exam must complete the BU-801 course in which they have already registered. Students must take Credit by Exam within the first two weeks of the semester. 

Student Learning Outcomes for Academic Programs

Health Care Office Administration: Managing, Coding, and Billing­ - Certificate Program

General Education Outcomes

A robust general education is founded on the knowledge, concepts, methods, and perspectives that students gain through the study of many academic disciplines. These disciplinary studies stimulate intellectual inquiry, global awareness, and cultural and artistic appreciation: they equip students to make informed judgments and remain engaged beyond the classroom. To that end, QCC promotes educational activities that allow students to demonstrate that they can:

  1. Communicate effectively in various forms
  2. Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions
  3. Reason quantitatively as required in various fields of interest and in everyday life
  4. Apply information management and digital technology skills useful for academic research and lifelong learning

To support these institutional general education outcomes, the academic departments—through their programs—may also assess the ability of students to:

  • Integrate knowledge and skills in the program of study
  • Make ethical judgments while recognizing multiple perspectives, as appropriate in the program of study
  • Work collaboratively to accomplish learning objectives

Approved by the Academic Senate on February 13, 2018.

Campus Cultural Centers

Kupferberg Holocaust Center (KHC)Opens in a new window
Kupferberg Holocaust Center Opens in a new window

The KHC uses the lessons of the Holocaust to educate current and future generations about the ramifications of unbridled prejudice, racism and stereotyping.

Queensborough Performing Arts CenterOpens in a new window
QPAC: Performing Arts CenterOpens in a new window

QPAC is an invaluable entertainment company in this region with a growing national reputation. The arts at QPAC continues to play a vital role in transforming lives and building stronger communities.

Queensborough Art GalleryOpens in a new window
QCC Art GalleryOpens in a new window

The QCC Art Gallery of the City University of New York is a vital educational and cultural resource for Queensborough Community College, the Borough of Queens and the surrounding communities.