Single Stop

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About Single Stop

Welcome to Single Stop, your one stop resource for help. Here you will find information about Single Stop, the services and benefits that are offered and tools that will help students succeed at Queensborough Community College.

Contact Us

Library Building, 4th Floor, Room: L-432A
Phone: 718.631.6347
Monday – Friday: 9:00am – 5:00pm

What is Single Stop?

Single Stop USA is a national not-for-profit organization dedicated to moving people towards economic mobility. Single Stop works to achieve this by facilitating coordinated access to benefits and supportive services including, the Supplemental Nutrition Assistance Program (SNAP) formerly known as food stamps, health insurance, tax credits, financial counseling, and legal services. Individually, this acts as a band-aid but it is not sufficient. Applied in combination, they can begin to heal the underlying causes of intergenerational poverty, help low-income families work their way to self-sufficiency, and build stable environments. Accessing supports comprehensively can promote family stability, increase job security, boost income, provide a cushion in times of crisis, and help students to stay in school.

Learn more

Student Testimonial

Nausheen Fathima: Single Stop helped me on my road to Graduation and success.

Benefit Screening

Through a series of questions, Single Stop Coordinators determine which NYC/State/Federal benefits a student and/or their family members are eligible to receive. Once determined, they will assist with the application process. You do not have to apply at your local Social Services for the Supplemental Nutrition Assistance Program (SNAP) formally known as food stamps. If you qualify, we can submit the application in the office. For those already receiving benefits, we can help you manage your case (recertify, submit documents) and advocate on your behalf if you experience difficulties. We want to make the process easy and accessible. Inquire within.

The Supplemental Nutrition Assistance Program - SNAP

The Supplemental Nutrition Assistance Program (SNAP) provides food support to qualifying New Yorkers including working families, the elderly and the disabled to increase their ability to purchase food. To receive SNAP benefits, a household must qualify under eligibility rules set by the federal government. Visit us to see if you are eligible.

Health Insurance - Affordable Care Act - ACA

New York State of Health, the Official Health Plan Marketplace, is a new way for people to shop compare and enroll in health coverage. It is also the only place to get a new kind of financial assistance provided by the federal government to lower the cost of your health insurance. Single Stop is now collaborating with the marketplace to enroll students with free or low cost health insurance. Your health is important to us.

Temporary Assistance for Needy Families - TANF

Eligible families may receive up to 60 months of federally funded cash assistance under theTemporary Assistance for Needy Families(TANF). Single individuals without children may receive benefits under the New York State Safety Net Program (SNP). If you're eligible you may qualify for additional benefits.

Home Energy Assistance Program - HEAP

HEAP helps homeowners and renters pay bills for heating fuel, equipment and repairs.

HEAP is a federally funded program that assists eligible households with grants to pay regular and emergency energy heating costs. The benefit does not have to be paid back. As the Local Department of Social Services (LDSS), HRA/DSS administers the program in New York City. As the cold weather arrives, come in today and ask how you can stay warm this winter with HEAP.

Childcare Assistance - CCP

There are many types of child care programs in New York State. Quality programs provide care in a warm, safe and friendly setting. Quality programs provide activities that help children learn and develop. No one type of program is necessarily better than any other type of program. You are the best judge of which program will meet your needs and your child's needs. Stop in our office today and ask about the different childcare options that may be available to you.

NYCHA Public Housing

The New York Housing Authority (NYCHA) provides decent and affordable housing for low and moderate income residents throughout the five boroughs. If you are interested in hearing more about housing stop in and inquire today.

WIC Program - Women, Infants, Children

The Special Supplemental Nutrition Program for Women, Infants and Children (WIC) provides nutritious foods including low-fat or fat-free milk, whole grains, vegetables and fruits, breastfeeding support or formula to low- income pregnant or breastfeeding women, infants and children up to age five.

WIC has been shown to improve the health of pregnant women, new mothers and their infants and children. The foods provided through WIC are a good source of essential nutrients that are often missing from the diets of women and young children.Stop by our office and ask how to apply for WIC.

Financial Counseling:

Are you worried about managing your day to day bills? Problems with Credit Cards? Do you know your Credit Score(s)? The Financial Counselor can help answer these questions and much more. Our goal is to work with students and/or their family members to access banking and financial products, build their credit score, and assist with long term financial planning. Make an appointment to meet with a Financial Coach for the following:

  • Build and understand credit
  • Obtain tips and strategies to establish and repair your credit
  • Create a budget plan to save for the future
  • Learn how to avoid fraud and identity theft and more!

Availability is on Wednesday by appointments

Tax Preparation:

Single Stop will help you file your taxes for free!

Why pay hundreds of dollars for a simple tax return? From February 6th-April 18th Certified Tax professionals are on site to provide free tax preparation for students and their immediate family members in the Student Union Building, Upper Level. Electronic filing (E-filing) available.

Walk-ins only
Drop-off service also available!

Time: Monday: 10:30am – 5:30pm
Tuesday: 9:30am – 5:30pm
Wednesday: 9:30am – 5:30pm
Thursday: 9:30am – 5:30pm

****No Services on: Thursday, March 30th
Thursday, April 6th

Special Date: Saturday, March 11th

Time: 10:00am – 2:00pm

* Only households that earned less than $54,000 are eligible


  • Photo ID and Social Security cards for everyone to be listed on return including the person filing
  • Individual Taxpayer Identification Numbers (ITIN) for Foreign Students
  • W-2 forms for each job you held in 2016
  • No itemized deduction, ONLY standard deduction
  • If self-employed (paid in cash or personal checks), you must know total earnings made for the year
  • Any other tax-related documentation you have received (i.e. 1099)
  • Form 1098T (tuition paid out of pocket)
  • If married and filing jointly, spouse must be present
  • If claiming childcare expenses, documentation & provider’s tax ID
  • If you prefer direct deposit, routing and account number needed
  • New: If you purchased health insurance through the marketplace, bring from 1095-A and dependents’ proof of income (if applicable)

FREE Legal Services

Single Stop also offers free legal advice. If you or your immediate family is in need of legal Assistance, please contact single stop and ask to meet with our attorney at no charge.

Availability is on Thursday by appointment only:

  • Bankruptcy Filling
  • Family Law
  • Consumer Law
  • Debt Collection
  • Loan Modification
  • Benefits Eligibility
  • Foreclosure Defenses
  • Immigration

Health Insurance:

A Marketplace Facilitated Enroller is on site to assist with the enrollment process for Health Insurance through the NY State of Health, the Official Health Plan Marketplace. Come in today and make an appointment. Your health is important to us.

Resource Center

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Campus Cultural Centers

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Kupferberg Holocaust Resource Center and Archives

Using the lessons of the Holocaust to educate current and future generations about the ramifications of unbridled prejudice, racism and stereotyping.

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QPAC: Performing Arts Center

QPAC is an invaluable entertainment company in this region with a growing national reputation. The arts at QPAC continues to play a vital role in transforming lives and building stronger communities.

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QCC Art Gallery

The QCC Art Gallery of the City University of New York is a vital educational and cultural resource for Queensborough Community College, the Borough of Queens and the surrounding communities.