Single Stop

Single Stop

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About Single Stop

Welcome to Single Stop, your one stop resource for help. Here you will find information about Single Stop, the services and benefits that are offered and tools that will help students succeed at Queensborough Community College.


Contact Us

Library Building, 4th Floor, Room: L-432A
Phone: 718.631.6347
Singlestop@qcc.cuny.edu

Office Hours

  • Monday-Friday: 9:00 a.m. to 5:30 p.m.

What is Single Stop?

Single Stop USA is a national not-for-profit organization dedicated to moving people towards economic mobility. Single Stop works to achieve this by facilitating coordinated access to benefits and supportive services including, the Supplemental Nutrition Assistance Program (SNAP) formerly known as food stamps, health insurance, tax credits, financial counseling, and legal services. Applied in combination, they can begin to heal the underlying causes of intergenerational poverty, help low-income families work their way to self-sufficiency, and build stable environments. Accessing supports comprehensively can promote family stability, increase job security, boost income, provide a cushion in times of crisis, and help students to stay in school.

Learn more

Student Testimonial

Nausheen Fathima: Single Stop helped me on my road to Graduation and success.

Benefit Screening

Through a series of questions, Single Stop Coordinators determine which NYC/State/Federal benefits a student and/or their family members are eligible to receive. Once determined, they will assist with the application process. You do not have to apply at your local Social Services for the Supplemental Nutrition Assistance Program (SNAP) formally known as food stamps. If you qualify, we can submit the application in the office. For those already receiving benefits, we can help you manage your case (recertify, submit documents) and advocate on your behalf if you experience difficulties. We want to make the process easy and accessible.

Supplemental Nutrition Assistance Program (SNAP) (formally known as food stamps)

The Supplemental Nutrition Assistance Program - SNAP

The Supplemental Nutrition Assistance Program offers nutrition assistance to millions of eligible, low-income individuals and families and provides economic benefits to communities.  The program helps supplement the cost of their groceries with nutritious foods. Seeds and plants, which produce food, may also be purchased. Electronic benefits, that can be used like cash, are issued to purchase foods that can be prepared in the home.

At Single Stop we facilitate the application process, including New applications, Recertifications, Periodic Reports, and Change Reports. We also provide documentation assistance, benefit maintenance, and advocacy when necessary.

Health Insurance - Affordable Care Act - ACA

Through New York State of Health, the Official Health Plan Marketplace, individuals and families can compare and enroll in health coverage. It is the only place to get financial assistance provided by the federal government to lower the cost of your health coverage. Insurance affordability programs include: Medicaid, Child Health Plus, the Essential Plan, and more. Single Stop collaborates with Navigators to assist students with the enrollment process.

Temporary Assistance for Needy Families - TANF

Eligible families may receive up to 60 months of federally funded cash assistance under theTemporary Assistance for Needy Families(TANF). Single individuals without children may receive benefits under the New York State Safety Net Program (SNP). If you're eligible you may qualify for additional benefits.

Home Energy Assistance Program - HEAP

This federally funded program is administered by New York State's Office of Temporary and Disability Assistance. This seasonal grant is offered to eligible households. It helps low income homeowners and renters with the cost of heating their home. This program also assists homeowners with repairing and replacing heating equipment.

*Households receiving SNAP benefits will automatically receive a HEAP grant each year once you enroll in the HEAP program.

Childcare Assistance - CCP

There are many types of child care programs in New York State. Quality programs provide care in a warm, safe and friendly setting. Quality programs provide activities that help children learn and develop. No one type of program is necessarily better than any other type of program. You are the best judge of which program will meet your needs and your child's needs. Stop in our office today and ask about the different childcare options that may be available to you.

For students seeking housing, clink on the link below to read "Apartment Hunting Tips" to learn about the common ways to find an apartment in New York City:

http://www1.nyc.gov/site/hpd/renters/additional-resources-for-apartment-seekers.page

In addition, before seeking a new place, meet with our Financial Coach to discuss how much you should budget/save to make your move stress free.

WIC Program - Women, Infants, Children

The Special Supplemental Nutrition Program for Women, Infants and Children (WIC) provides nutritious foods including: low-fat or fat-free milk, whole grains and cereals, vegetables and fruits, baby food, cheese, peanut butter, beans, and breastfeeding support or formula to low- income pregnant or breastfeeding women, infants and children up to age five.

WIC has been shown to improve the health of pregnant women, new mothers and their infants and children. The foods provided through WIC are a good source of essential nutrients that are often missing from the diets of women and young children.

Financial Counseling:

Are you worried about managing your day to day bills? Problems with Credit Cards? Do you know your Credit Score(s)? The Financial Counselor can help answer these questions and much more. Our goal is to work with students and/or their family members to access banking and financial products, build their credit score, and assist with long term financial planning. Make an appointment to meet with a Financial Coach for the following:

  • Build and understand credit
  • Obtain tips and strategies to establish and repair your credit
  • Create a budget plan to save for the future
  • Learn how to avoid fraud and identity theft and more!

Appointments available on Wednesdays

Tax Services:

Tax Transcripts: We assist students needing their tax transcripts to complete their Financial Aid applications.  A Single Stop Coordinator can help facilitate and expedite the process of requesting and receiving your tax transcripts.

Free Tax Preparation: is still being offered, from May 1st through June 30th, for those who earned less than $30,000 (for those not claiming dependents) or $54,000 (for those claiming dependents):

                                                                                          Monday through Friday 9am-3pm 

                                                                                 71 Saint Nicholas Ave, New York, NY, 10026

                                                                   *If filing returns for multiple years be sure to arrive before noon!

REMEMBER TO BRING:

  • Photo ID (if filing joint return BOTH spouses must be present)
  • Social Security cards (or copies) for everyone to be listed on return including the person filing
  • Individual Taxpayer Identification Numbers (ITIN) for Foreign Students
  • W-2 forms and/or 1099 for each job you held in 2016
  • No itemized deduction, ONLY standard deduction
  • If self-employed (paid in cash or personal checks), you must know total earnings made for the year
  • Form 1098T (if tuition was paid out of pocket)
  • If claiming childcare expenses: need amount paid for that year, child care agency's name & provider’s tax ID or name and social of childcare provider
  • If you prefer direct deposit, routing and account number needed
  • If you purchased health insurance through the marketplace, bring from 1095-A and dependents’ proof of income (if applicable)
  • Any other tax-related document you have received

FREE Legal Services

Legal Services Provided by the Legal Aid Society

If you or your immediate family is in need of legal Assistance, please contact Single Stop and ask to meet with our attorney by appointment at no charge.

The Attorney is available to assist with a variety of legal issues, including the following:

  • Bankruptcy Filling
  • Family Law
  • Consumer Law
  • Debt Collection
  • Loan Modification
  • Benefits Eligibility
  • Foreclosure Defenses
  • Immigration

*Appointments available on Thursdays

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