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About Single Stop
Welcome to Single Stop, your one stop resource for help. Here you will find information about Single Stop, the services and benefits that are offered and tools that will help students succeed at Queensborough Community College.
Library Building, Room 440
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Our Mission and Goals
The Single Stop program at Queensborough Community College strives to assist students who face the challenge of having to choose between college or life demands. The Single Stop office connects students to social service programs and resources to overcome these obstacles. The program provides free benefit screening, legal services, financial counseling, and tax preparation and filing.
Better utilization of existing resources to assist students in crisis mode.
What is Single Stop?
Single Stop USA is a national not-for-profit organization dedicated to moving people towards economic mobility. Single Stop works to achieve this by facilitating coordinated access to benefits and supportive services including, the Supplemental Nutrition Assistance Program (SNAP) formerly known as food stamps, health insurance, tax credits, financial counseling, and legal services. Applied in combination, they can begin to heal the underlying causes of intergenerational poverty, help low-income families work their way to self-sufficiency, and build stable environments. Accessing supports comprehensively can promote family stability, increase job security, boost income, provide a cushion in times of crisis, and help students to stay in school.Learn more
Nausheen Fathima: Single Stop helped me on my road to Graduation and success.
Through a series of questions, Single Stop Coordinators determine which NYC/State/Federal benefits a student and/or their family members are eligible to receive. Once determined, they will assist with the application process. You do not have to apply at your local Social Services for the Supplemental Nutrition Assistance Program (SNAP) formally known as food stamps. If you qualify, we can submit the application in the office. For those already receiving benefits, we can help you manage your case (recertify, submit documents) and advocate on your behalf if you experience difficulties. We want to make the process easy and accessible.
Supplemental Nutrition Assistance Program (SNAP) (formally known as food stamps)
The Supplemental Nutrition Assistance Program - SNAP
The Supplemental Nutrition Assistance Program offers nutrition assistance to millions of eligible, low-income individuals and families and provides economic benefits to communities. The program helps supplement the cost of their groceries with nutritious foods. Seeds and plants, which produce food, may also be purchased. Electronic benefits, that can be used like cash, are issued to purchase foods that can be prepared in the home.
At Single Stop we facilitate the application process, including New applications, Recertifications, Periodic Reports, and Change Reports. We also provide documentation assistance, benefit maintenance, and advocacy when necessary.
Health Insurance - Affordable Care Act - ACA
Through New York State of Health, the Official Health Plan Marketplace, individuals and families can compare and enroll in health coverage. It is the only place to get financial assistance provided by the federal government to lower the cost of your health coverage. Insurance affordability programs include: Medicaid, Child Health Plus, the Essential Plan, and more. Single Stop collaborates with Navigators to assist students with the enrollment process.
Temporary Assistance for Needy Families - TANF
Eligible families may receive up to 60 months of federally funded cash assistance under theTemporary Assistance for Needy Families(TANF). Single individuals without children may receive benefits under the New York State Safety Net Program (SNP). If you're eligible you may qualify for additional benefits.
Home Energy Assistance Program - HEAP
This federally funded program is administered by New York State's Office of Temporary and Disability Assistance. This seasonal grant is offered to eligible households. It helps low income homeowners and renters with the cost of heating their home. This program also assists homeowners with repairing and replacing heating equipment.
*Households receiving SNAP benefits will automatically receive a HEAP grant each year once you enroll in the HEAP program.
Childcare Assistance - CCP
There are many types of child care programs in New York State. Quality programs provide care in a warm, safe and friendly setting. Quality programs provide activities that help children learn and develop. No one type of program is necessarily better than any other type of program. You are the best judge of which program will meet your needs and your child's needs. Stop in our office today and ask about the different childcare options that may be available to you.
For students seeking housing, clink on the link below to read "Apartment Hunting Tips" to learn about the common ways to find an apartment in New York City:
In addition, before seeking a new place, meet with our Financial Coach to discuss how much you should budget/save to make your move stress free.
WIC Program - Women, Infants, Children
The Special Supplemental Nutrition Program for Women, Infants and Children (WIC) provides nutritious foods including: low-fat or fat-free milk, whole grains and cereals, vegetables and fruits, baby food, cheese, peanut butter, beans, and breastfeeding support or formula to low- income pregnant or breastfeeding women, infants and children up to age five.
WIC has been shown to improve the health of pregnant women, new mothers and their infants and children. The foods provided through WIC are a good source of essential nutrients that are often missing from the diets of women and young children.
Millions of New Yorkers struggle with food insecurity. Additionally, in the nation, 1 out of every 6 Americans experiences hunger.
- To address the need within our student community, Queensborough Community College established a Food Pantry. If you would like to take a bag of groceries home, the Food Pantry is available to help. Please visit us for assistance. QCC Food Pantry
- An off campus, community food pantry is a small front line agency that hands out packages of food, which they receive from food banks, directly to people in need. Students who are having difficulty purchasing groceries may also visit food pantries in their neighborhood. To locate a food pantry or soup kitchen in your community follow one of the links below:
*You may need to provide a photo ID
Are you worried about managing your day to day bills? Problems with Credit Cards? Do you know your Credit Score(s)? The Financial Counselor can help answer these questions and much more. Our goal is to work with students and/or their family members to access banking and financial products, build their credit score, and assist with long term financial planning. Make an appointment to meet with a Financial Coach for the following:
- Build and understand credit
- Obtain tips and strategies to establish and repair your credit
- Create a budget plan to save for the future
- Learn how to avoid fraud and identity theft and more!
For Appointments please call 718-631-6347
A Single Stop Coordinator can facilitate the process of requesting and obtaining a copy of the student's tax transcript for purposes of the Financial Aid Application (FASFA)
Free Tax Preparation and Filing
Prepare and E-File your income tax returns on campus – for FREE. We will help you do it!
If you earned $66,000 or less in 2018, you qualify. Tax Department employees will walk you through your income tax returns, step-by-step, using safe and secure online tax software – it’s quick and easy
Use QCC computers, or your own lap-top, tablet, or mobile device. You only need basic computer skills and an active e-mail address
Date: WEDNESDAYS beginning February 6th through April 10th
Sessions: 10am –12pm, 12pm – 2pm, 3pm – 5pm
***You must pre-register and schedule an appointment. For more information, call Single Stop at (718) 631-6347.
What to bring to prepare your return:
- Copy of last year’s tax returns of your FAGI (Federal Adjusted Gross Income)
- Driver’s License or state issued non-driver ID (also for spouse, if married filing jointly)
- Photo ID, if you do not have a driver’s license or state issued non-driver ID
- Birth dates and social security numbers for you, your spouse and dependents
- Income Documents – Form W-2 (showing your annual wages from all of your employers),
- Form 1098 (if you paid tuition out of pocket) and Form 1099
- Healthcare Statements (1095-A, 1095-B or 1095-C)
- Routing number and account number to direct deposit your refund
You may also find free tax return preparation software by visiting the NYS Tax Department’s website www.tax.ny.gov (Search: FSA).
FREE Legal Services
Legal Services Provided by the Legal Aid Society
If you or your immediate family is in need of legal Assistance, please contact Single Stop and ask to meet with our attorney by appointment at no charge.
The Attorney is available to assist with a variety of legal issues, including the following:
- Bankruptcy Filling
- Family Law
- Consumer Law
- Debt Collection
- Loan Modification
- Benefits Eligibility
- Foreclosure Defenses
*Appointments available on Thursdays