QCC Student Art by Christine Kim, Figure-Ground Study (after FLW), Digital Collage 2020

Spring 2024 Progress Survey Dates

Progress Survey Dates
Surveys Start Dates End Dates
Strong Start Survey February 8 February 23
Course Progress Survey March 4 March 10
Mid-Term Survey March 25 April 5
Strong Finish Survey May 1 May 5

Starfish is Queensborough's Student Success Communication Network. Starfish provides our community the ability for faculty, advisors, learning centers, and other student services to work together to support student success throughout the semester. You may use Starfish to send:

  • Kudos, to acknowledge student success.
  • Flag, to communicate areas needed for improvement.
  • Referral, to guide students to a learning center or student service for support.

Starfish may also be used to note attendance or setup office hours appointments.

Access your profile settings in the Starfish dashboard by clicking on the three white lines in the upper left-hand corner of your account. Click on your name to reveal the drop-down menu:

  • Institutional Profile, personalize your profile for students by adding a picture of yourself and a student-centered bio.
  • Appointment Preferences, add your room number so students know where to meet you for office hours.
  • Email Notifications, setup which email reminders you would like to receive from Starfish.

More information https://www.screencast.com/t/Bzlbo7Enny

There are four progress survey stages - Strong Start, Progress, Mid-term, & Final - each is listed on the Faculty Resources page; announced via email on the launch date; and remain open for two-weeks. You can access the survey through your dashboard. The survey will provide a list of all the students in each of your courses with check-box options for communications.


More about surveys, https://www.qcc.cuny.edu/starfish/docs/Progress-Survey-SP20.pdf

or watch the video https://www.screencast.com/t/ZBIJRVbL

Your Starfish dashboard is available all the time. Login to Starfish to access your student and course lists to send communications; you can even note attendance, or setup office hours appointments.


How to send communications https://www.qcc.cuny.edu/starfish/docs/tracking-packet-2018.pdf

Yes, when you raise a flag, an advisor will contact the student to discuss the situation. Once resolved, the advisor will clear the flag. Many times, when you raise a flag, the student will contact you immediately. If you resolve the situation, it helps the network when you clear the flag. The note will remain in the dashboard for future reference, but the flag will be cleared, and the advisor will know the flag was resolved by the faculty member.


To clear the flag, on your dashboard, hover over the raised flag icon to view flag options, then select "clear" to lower the flag.

Yes, faculty are encouraged to leave comments on all communications. This provides specific context for the student, advisor, learning center, and student support service. When you select a communication, a comments field will populate under the "due date" drop down menu. Enter your comments here.

Starfish supports the following browsers:


Windows

  • Latest version and previous version of Firefox
  • Latest version and previous version of Opera
  • Latest version and previous version of Chrome
  • Safari 4+
  • Internet Explorer 9+

Macintosh

  • Latest version and previous version of Firefox
  • Latest version and previous version of Opera
  • Latest version and previous version of Chrome
  • Safari 4+

ipad

  • Safari 4+

1) Confirm your QCC email username and password are working by logging on to the email system at https://mail.qcc.cuny.edu

2) If you can't log on to your QCC email, reset your password at https://pass.qcc.cuny.edu/ and try again.

3) After trying steps 1 and 2 if you are still unable to log into your email, reset your password, or log in to starfish, contact the QCC help desk for additional assistance.

  • Call: 718-631-6348 for assistance, or dial ext. 6348 if you're on campus
  • Visit: the IT office in room A-303

If you receive an email that you have been locked out of Starfish due to multiple unsuccessful login attempts, forward the email to the QCC Help Desk for assistance ServiceDesk@qcc.cuny.edu

Before enabling calendar synching, let’s discuss what synching means and how it works. A helpful analogy is to think of calendar synching as a two-way street, where traffic can either head towards Outlook as its final destination or Starfish. This means you can choose to have appointments on your starfish calendar populate on outlook only, have Outlook appointments populate on Starfish only, or have appointments populate in both directions.

You will first need to access the email notifications section of your Starfish profile. Login to Starfish; click on your name to reveal a drop-down list; select email notifications; check off the box that asks if you want to send an email with a calendar attachment for every change to your appointment calendar; & click submit to save your preferences. With this option selected, appointments booked in Starfish will display on your Outlook calendar. However, if you wish to make changes to your Starfish calendar such as canceling an appointment booked in Starfish, it is strongly recommended that you take this action from within your Starfish calendar.

You will need to first “share your Outlook calendar” with Starfish_calendar@qcc.cuny.edu. Login to your Outlook account; navigate to your calendar; right click on your calendar; & select the option share calendar. A dialogue box will appear prompting you to share your calendar, type in Starfish_Calendar@qcc.cuny.edu. Be sure to set permissions to full details before selecting send to submit this change.

Lastly, navigate to the email notifications section of your Starfish profile; check off the box that says “Read busy times from my external exchange calendar;” & hit submit to finalize these changes. If you shared your calendar properly, you should soon be able to view Outlook calendar items as blocks on your Starfish calendar. Note: Outlook items displayed in Starfish are not editable, so if you need to edit/remove a block coming from Outlook, the change must be done from your Outlook calendar.

Starfish Assistance

Technical Assistance & Training:

Mr. Ed Molina, Starfish Technical Lead, emolina@qcc.cuny.edu.


Best Practices

Professor Arthur Adair, Faculty Fellow for Student Success, aadair@qcc.cuny.edu.

Campus Cultural Centers

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Kupferberg Holocaust Center Opens in a new window

The KHC uses the lessons of the Holocaust to educate current and future generations about the ramifications of unbridled prejudice, racism and stereotyping.

Russian Ballet performing at the Queensborough Performing Arts CenterOpens in a new window
QPAC: Performing Arts CenterOpens in a new window

QPAC is an invaluable entertainment company in this region with a growing national reputation. The arts at QPAC continues to play a vital role in transforming lives and building stronger communities.

Queensborough Art Gallery exterior in the afternoonOpens in a new window
QCC Art Gallery

The QCC Art Gallery of the City University of New York is a vital educational and cultural resource for Queensborough Community College, the Borough of Queens and the surrounding communities.