Blackboard Collaborate

What is Blackboard Collaborate?

Blackboard Collaborate Ultra is a video conferencing tool that lets you access real-time online sessions with your instructors. In Collaborate Ultra, you can add files, share applications, and use a virtual whiteboard to interact.


Blackboard Collaborate logo


Key Features

  • Video conferencing & real-time chat
  • Interactive whiteboard
  • Live Student Polling
  • Share Applications and Files
  • Breakout rooms for student groups
  • Allow students to record and download sessions

Best Practices

  • Find a comfortable place with no distractions.
  • Before your first session, visit Collaborate Ultra Help for Students
  • Plug in your webcam and microphone, if they are not built into your computer. For best results, use headphones with a built-in microphone.
  • Review the System Requirements recommended for otpimal use of Blackboard Collaborate.

Student Access Guide

Follow the quick guide below for help accessing the tool. Be sure to use Chrome or Firefox browsers. iOS and Android devices are supported as well.


Step 1 - Get Access

There are a number of ways to access Collaborate Ultra.


From your Blackboard Course:

Click on a room to join a session.

If there is more than one option, follow your professor's instructions on which room to join.

Blackboard Collaborate Course Room


From a Direct URL Link:

If your professor provided you a direct URL link after clicking the link, enter your name and click join session.

Blackboard Collaborate Session


Step 2 - Allow Collaborate to access your Microphone/Camera

(You can turn this off once logged in).

option to access microphone and camera

NOTE: Depending on your browser/computer/device these prompts will look differently.



Step 2 (Continued) - Optional Phone/Audio Access

Once you've entred the Collaborate session, click the 3-bar menu in the top right.

Select "Use your phone for audio".

A unique phone/pin will be provided.

Blackboard Collaborate phone/audio access


Step 3 - Participate in the Session

You're now a participant in the session.

You can use the icons on the botom of the screen to mute your audio or to share your video.

Click the tab on the bottom right to access additional tools.

participate in virtual meeting - settings to mute/unmute, chat

Blackboard Collaborate Support

Many instructors may use Blackboard Collaborate or a similar technology to conduct their online classes in real-time. Blackboard Collaborate is a powerful communcation and collaboration tool that allows real-time online instruction and discussion with your instructor and classmates.


The following are recommendations for a successful online experience in Blackboard Collaborate:

  • Use a laptop or a desktop.
  • Ensure your computer meets the minimum system requirements for running a Collaborate session on your computer. Firefox and Chrome are the most recommended browsers to be used with Blackboard Collaborate.
  • A headset with a built-in microphone or standard headphones if our computer has a built-in microphone.



Need More Help?

Technical Issue Support

Campus Cultural Centers

Kupferberg Holocaust Center exterior lit up at nightOpens in a new window
Kupferberg Holocaust Center Opens in a new window

The KHC uses the lessons of the Holocaust to educate current and future generations about the ramifications of unbridled prejudice, racism and stereotyping.

Russian Ballet performing at the Queensborough Performing Arts CenterOpens in a new window
QPAC: Performing Arts CenterOpens in a new window

QPAC is an invaluable entertainment company in this region with a growing national reputation. The arts at QPAC continues to play a vital role in transforming lives and building stronger communities.

Queensborough Art Gallery exterior in the afternoonOpens in a new window
QCC Art Gallery

The QCC Art Gallery of the City University of New York is a vital educational and cultural resource for Queensborough Community College, the Borough of Queens and the surrounding communities.