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ACADEMIC SOFTWARE REQUEST GUIDELINES

The Queensborough Community College Academic Computing Center provides a variety of Technical and software support for faculty members at the college; to enhance their teaching techniques and class room experiences, while enhancing student comprehension of technical concepts with the aid of modern classroom technology.    

The academic computing center provides support and licensing for several software packages such as Blackboard, Camtasia, Softchalk, Digication Eportfolio, Voicethread etc. If you are interested in acquiring copies and licenses of these and other software packages that we support, please contact Bruce Naples at Bnaples@qcc.cuny.edu.

The following information is required to process a special course-related software request:

  • Department
  • Department Chair
  • Instructor
  • Office room number
  • Course/s
  • Semester/s
  • Name of the Software
  • Software Information Site (If known, please provide the website address providing more information about the software product.)
  • How many licenses are needed
  • Briefly description on how this software will be used

We also provide workshops, online tutorials and one-on-one assistance to aid faculty in the use of these products. To schedule a one-on-one support sessions please contact Bruce Naples at Bnaples@qcc.cuny.edu or you may visit our online tutorial section at http://www.qcc.cuny.edu/facultysupport/Tutorials/index.html to get started, enhance your skills or get a refresher in the use of these software packages.


CUNY EMALL Logo

Many software titles are available for download on the CUNY Portal at the eMALL. The CUNY eMALL is a virtual shopping plaza where merchants offer a variety of discounts and other promotional programs on goods and services to CUNY faculty and staff.

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CONTACT SUPPORT


CUNY First and Email Support -
Contact IT Help Desk

Email: heldesk@qcc.cuny.edu
Phone: (718) 631 6273


Blackboard Support -
Email: bbsupport@qcc.cuny.edu


Digication (ePortfolio) Support -
Email:epsupport@qcc.cuny.edu