Medical Billing and Coding Certificate

Program Coordinator: Azam Rahman, MD

In the era of technology, there is a rapid change in the Health Care Industry, especially Electronic Health Records, and the Billing & Coding industry. After the implementation of ICD-10-CM and ICD-10-PCS there will be a huge new job market for new students and will also create new job opportunities to the workers who are already in the Billing & Coding business. This new program will prepare new personnel for industry and also focus the current industry workers to prepare the students for the prestigious coding certification exam.

A program certificate is awarded for satisfying all program requirements: Complete 4 required & 2 elective courses (of the 6 classes listed).


Required Courses

Medical Billing Introduction & Computer Practice Management with Job Search Preparation

Azam Rahman, MD

Learn the fundamentals of Medical Office Billing with   the hands-on management of a medical practice   using the Medisoft Advanced Patient Accounting software. Simulate an on-the-job setting with an in-depth look into the business practices of a successful medical practice. Topics include: setting up and managing a medical practice, using the universal coding system to prepare medical claims to third party payers, government and insurance regulations, maintaining good patient medical and financial records.

To fully prepare the student for successful and professional marketing objectives, this course continues with additional focus on the challenges of the job interview and establishing a top-notch resume and effective cover letter, along with follow-up procedures for job interviews and salary negotiation. Required Textbook: Computers in the Medical Office (8th edition) by Susan M. Sanderson, available at the QCC Bookstore.

Recommended for class:  Basic computer skills, USB 2.0 “thumb drive” device.

MBX-125              10 sessions (35 hours) / $795

Thurs, 6-9:30pm, March 1/May 10 (skip 4/5)

4 classroom sessions: March 1-22

4 computer lab sessions: March 29-April 26 (skip 4/5)

2 Job Search sessions

(Computer Lab): May 3 & 10

Medical Terminology and Systems I & II

Sergeo Guilbaud, MHA, Education Director, L.I. College Hospital

Attain a thorough knowledge in basic medical terminology through a study of root words, prefixes, and suffixes to explain and describe the human body. Learn common abbreviations used in labs and for diseases, with a focus on correct pronunciation, spelling and use of medical terms. This is the backbone of all allied health courses. Required Textbook: Medical Terminology for Health Professions (8th edition) by Ann Ehrlich, available at the QCC Bookstore.

MBX-126              8 sessions (16 hours) / $275 plus $10 payable at first class meeting

Wed, 7-9pm, Feb.28-May 2 (skip 4/4, 11)


ICD Coding 10

Telcida Dolcine, MPH, RMA, CPT, EMT-B

Focus on diagnostic coding through use of the International Classification of Diseases, Clinical Modification (CMS) Procedure Coding (PCS) systems. Course completion in conjunction with the CPT coding course (MBX-103 below) enables obtaining maximum reimbursements on claims. Required Manuals: ICD-10 CM 2018 & ICD-10 PCS 2018, available at the QCC Bookstore.

MBX-104              8 sessions (24 hours) / $345

Mon., 6:30-9:30pm, March 5-April 30 (skip 4/2)


CPT Coding

Warren J. Goodman, DPM

Learn the universal medical coding system to select the correct procedural code(s) for bill submission to maximize reimbursement. Required Manual:  CPT Manual 2018 AMA, available at the QCC Bookstore.

MBX-103    8 sessions (24 hours) / $345

Wed, 5:30-8:30pm, Feb.28-May 2 (skip 4/4, 11)

Elective Courses

 Medical Claims Problem Solving

A “must” for healthcare facilities as the link between the medical provider and the insurance carrier. Learn to prevent common reasons claim payment is delayed, reduced, or denied, and proper strategies to resolve disputes. No Textbook Required.

MBX-120               6 sessions (18 hours) / $265

Wed, 6:30-9:30pm, March 28-May 16 (skip 4/4, 11)

Anatomy and Physiology

Azam Rahman, MD

Understand the location and functions of the organs of the human body organ. Learn about the body system, including how the cardiovascular, nervous, and digestive systems work together, and some common conditions of the human body.  Topics covered include the body cavities, body planes and directions, respiratory, urinary, endocrine, lymphatic, and reproductive systems. This course is helpful to understand ICD-10 (MBX-104: Required course).

Required Textbook: Fundamentals of Anatomy & Physiology (4th edition) by Donald C. Rizzo, available at the QCC Bookstore.

MBX-101              6 Sessions (24 hours) / $345

Tues, 5:30-9:30pm, March 6-April 17 (skip 4/3)

Introduction to Pharmacology

Roya Songhorian, Pharm-D.RPH

Learn definition of key pharmacology terms; classification of drugs based on preparation; types and uses of drugs; system of measurement of medication; federal laws concerning the 5 levels of controlled substances and OSHA regulations; and; reaction of drugs. No Textbook Required.

MBX-108    4 sessions (16 hours) / $265

Sat, 9:30am-1:30pm, March 3-24

Electronic Health Records (EHR) & Health Information Data Management

Natalya Margolina, MA

Students will explore the new technology in Electronic Health Records, and they will benefit from hands-on software in industry, including standard electronic health records, medical office management, billing, and coding. Class will be held in computer lab: please bring your own Flash Drive to class to save your in-class work. Required Textbook: Electronic Health Records with software (3rd edition) by Byron Hamilton, available at the QCC Bookstore

MBX-005              6 sessions (18 hours) / $345

Sat, 9:30am-12:30pm, March 3-April 21 (skip 3/31, 4/7)

Cultural Competency in Health Care

In order to meet the needs of an increasingly diverse patient population, healthcare providers must understand how cultural forces influence health perceptions.  Learn how to produce healthcare providers who understand the role of culture in health care practice, and are equipped with the skills necessary to assess and navigate their profession with cultural awareness and responsiveness. No Textbook Required.

MBX-006              4 sessions (12 hours) / $205

Mon, 6-9pm, March 5-26

Review Sessions for Certification Exams

Conducted by certified instructors, who are very experienced in their respective fields. Students will be prepared for high yield topics and drilled with questions, and case abstraction form coding.

For CBCS Exam (NHA):  Certified Billing & Coding Specialist

National Healthcareer Association

MBX-007 SA             Review Session: 1 session (5 hours) / $75

Sat, 9am-2pm, May 5

MBX-007 FA-NHA Exam: 1 session (2 hours) / $25

Fri, 10am-noon, May 11 plus $105 additional Exam Fee

Payable directly to NHA when registering on date of exam

For CPC Exam: Certified Professional Coder AAPC-American Academy of Professional Coders

MBX-009 SA       Review Session: 2 sessions (10 hours) / $150

Sat, 9am-2pm, May 5 & 12

NOTE: Exam is held off-campus @ $325 additional fee to AAPC when register directly on their website. AAPC administers this exam.

NOTE: This updated Medical Billing & Coding Certificate became effective February 2016. Students enrolled in the original Medical Office Biller Certificate prior to Spring 2016 may contact the Program Coordinator, Diane Oteri-Harkins via email ( to discuss opportunities to complete these Certificate program(s).

Medical Office Biller

What Medical Office Billers Do:

According to the Bureau of Labor Statistics Occupational Outlook Handbook, Medical Records and Health Information Technicians, which includes Medical Billers, organize and manage health information data and ensure its quality, accuracy, accessibility, and security in both paper and electronic systems. They use various classification systems to code and categorize patient information for insurance reimbursement purposes, for databases and registries. Most Medical Office Billers work in hospitals and physicians’ offices.

Salary Information:

Median Hourly Wage: $18.21 in New York State

Median Annual Wage: $37,900 in New York State

The lowest 10% earn $12.24 hourly and $25,500 annually in NYS

*Please note: The median wage is an average wage. Salary may increase as Medical Office Biller’s experience and education increases. Industry also will affect salary – private doctors’ offices generally pay less, hospitals more. The lowest 10% of salary may reflect those with the least experience.

Career Outlook:

According to the BLS Occupational Outlook Handbook, the employment of Medical Records and Health Information Technicians (which includes Medical Office Billers) is projected to grow +20% from 2014 to 2024, much faster than the average for all occupations, as the demand for health services is expected to increase.

To speak to an Advisor, contact:
Josephine Troia, MS Ed.
Advising, career counseling and job search assistance are offered at no charge to students during and upon completion of any course or program at Queensborough Community College, Division of Pre-College, Continuing Education and Workforce Development.

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