CUNY Portal Email Change

The Steps below will allow you to change you CUNY Portal / Blackboard email.

  1. Log-in to the CUNY Portal

    https://cunyportal.cuny.edu/cpr/authenticate/portal_login.jsp

  2. Click the "MY PROFILE" link in the top right corner of the page.

    My Profile Link

  3. You will come to the User Profile screen. Click on the "Modify" button to change your profile.

    Modify Button

  4. Scroll down the User Profile Edit screen to the "Email" field. Change the email address in the field to your correct Tigermail address.

    E-Mail Change Fields

  5. After you enter your email address click the "Save" button.

    Password Change Fields

  6. Click on the "BLACKBOARD" link across the top of the page.

    Navigation Links

  7. Click on the "Update Email" link in the Tools section on the left side.

    Update E-Mail Link

  8. Enter your correct Tigermail address in the "Enter Email" field and confirm the address in the "Re-Enter Email" field.

    Enter Email Step

  9. Click the "Submit" button at the lower right corner of the page

    Submit Step

  10. Congratulations! You have just successfully changed the email address for your CUNY Portal / Blackboard account.

Contact Support

CUNYFirst and CUNY Portal /
Blackboard Support -
Contact IT Help Desk

Email: HelpDesk@qcc.cuny.edu
Phone: (718) 631-6348

TigerMail Support -
Contact E-Mail Help

Email: EmailHelp@tigermail.qcc.cuny.edu
Phone: (718) 631-6348

Epsilen Support -
Contact Bruce Naples

Email: BNaples@qcc.cuny.edu