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Module 4: Technology Requirements

All eLearning courses, whether partly online (PNET) or fully online (FNET), require that students have regular access to a computer with an Internet connection. To take an eLearning course you will need:

technology devices connected to each other by same networked

1. Recommended Devices and Operating Systems.

Operating Sysmtes: Windows 7, Windows 8, Windows 10, Mac OS 10.8, Mac OS 10.9, Mac 10.10, iOS, Android, Windows Mobile, Chroe OS.
iOS Devices: iPod Touch, iPhone 4S, iPhone 5S, iPhone 5c, iPhone 6, iPad 2, iPad 3, iPad Mini, iPad Air 2.
Android Devices: Galaxy S4, Galaxy S5, HTC G1, LG C800 my Touch, HTC One, Galaxy Note 2014, HTC One M8.

2. Browser Requirements.

• Chrome 49 or higher.
• Firefox 48 or higher
• Safari 9 or higher
• Edge 20 or higher


3. Internet Access.

Internet access is required to participate in online components of your college courses at Queensborough Community College.

• An Internet Service Provider (ISP) will provide you with the software and access necessary to use the Internet.

• Your computer should be hooked up to a fast internet connection, such as LAN, DSL or Cable. These type of internet connections are highly recommended for optimal student experience. You want to get the most out of your eLearning courses, and having a fast Internet connection is key to achieving that goal.


4. System Requirements and Technical Skills.

• Familiarity with the Blackboard Learning Management System. Tutorials are available on the College's Blackboard website.
• An active Office 365 email account. For more information go to http://www.qcc.cuny.edu/office365/index.html
• MS-Office 2010 or higher.

5. Plug-ins and Document Viewers.

The following plug-ins are required for many of the resources available in your online courses:

Adobe Flash Player.
Adobe Acrobat Reader.
Real Player.
Windows Media Player
Apple QuickTime Player.

6. Recommended and supported.

• Symantec Antivirus Protection.
• Windows Internet Connection Firewall.

7. Help Desk.

• The Technology Support & Service Center installs equipment and provides technical support for Administrative (non Lab use) computers, hardware, software and the network throughout the college. The Technology Support & Service Center will assist users in resolving their computing problems, or serve as a liaison to other resources such as the ACC (Academic Computing Center) or CUNY Computing.

• For general technical questions, you can contact the Technology Support & Service Center at (718) 631-6348; by eMail: ServiceDesk@qcc.cuny.edu ; or in person: Library Building, Room L-115.
• If your question is specific to the use of Blackboard, contact Blackboard Support at (718) 281-5540; by eMail : bbsupport@qcc.cuny.edu ; or in person: Library Building, Room L-314.

Blackboard Student Tutorials (click here)


Self-Review Questions
Your answers from the Self-Review won't be collected, analyzed or graded. The main purpose of this activity is to make you aware of the basic technical requirements needed to satisfactorily complete an online course.

Directions: For each question in the Self-Review Questions, select one answer by clicking the button next to it. When you are finished answering all of the questions, click the Submit button at the bottom of the page.

 Quiz Group