Distance Education / Distance Learning Tools, Resources and Training

Upcoming Blackboard Webinars

The Office of Educational Technology (OET) will be offering the following webinars next week. The webinar will include time for Q&A after the presentation. We hope you can join us.

  • 10 Practical Strategies to Improve your Online Course- Monday, August 31st, 2020 - 3:00pm
  • 10 Practical Strategies to Improve your Online Course- Tuesday, September 1st, 2020 - 3:00pm
  • Introduction to Blackboard Collaborate- Wednesday, September 2nd , 2020 - 3:00pm
  • Introduction to Blackboard Collaborate- Thursday, September 3rd , 2020 - 11:00am

Important information:

You must be registered in order to attend the webinars.

Register Now


To join the webinar, check your QCC email 30 minutes before the session begins. You will receive a link to join the session via Blackboard Collaborate.

Recommendations before joining a session:

  • Use a laptop or a desktop
  • Ensure your computer meets the minimum system requirements for running a Collaborate session on your computer. Review the Certified Browsers and Operating Systems. We recommend the most recent version of Firefox and Chrome browsers.
  • A headset with a built in microphone or standard headphones if your computer has a built in microphone
  • Review the following tutorials Collaborate Ultra Participant
  • Please check the Academic Continuity web page often for additional information and resources as they become available.
  • If you encounter any technical problems, please contact us at Bbsupport@qcc.cuny.edu


Please visit the OET web site for more information.

QCC Resources

Office of Educational Technology

The Office of Educational Technology is currently offering a series of webinars and virtual consultations to support faculty in both the technical and pedagogical dimensions of online teaching.

Academic Computing Center

Providing laptops for students and A/V equipment to faculty.

CUNY Resources

CUNY Technology page
This site provides a list of applications and services provided to students across The City University of New York.


CUNY Assistive Technology Services (CATS)

IT Resources for Remote Work & Teaching (CUNY Central)
This page provides links to how students, faculty and staff can use technology safely while learning, teaching and working remotely.


Dropbox Information (CUNY Central)


Office 365 Information (CUNY Central)


Online Meetings (CUNY Central)

Zoom University Licenses: The University has secured an enterprise license for the use of ZOOM. The license covers all CUNY faculty and staff (up to 49,000) and all students (capped at 320,000). If you wish to use Zoom for your online classes or online office hour, go to cuny.zoom.us, click on Sign In and sign in using your CUNYFirst credentials.


Note: Students must use their @Login.cuny.edu credentials for Adobe, Dropbox, and WebEx and suggest they visit the IT Resources for Remote Work & Teaching site for additional information.

Blackboard Resources

Blackboard Academy and Training Resources - All Customers - These include free Blackboard Academy courses for transitioning to online, as well as a number of discounted and free training options for clients to help them train their staff for online delivery, convert courses to online, and train for the use of our tools, including Learn and Collaborate. Go into Blackboard Academy Catalog and select FREE COURSES from the type of courses on the left hand menu.

Accelerate Your Transition to Remote Instruction - All Customers - We're also offering a free webinars training series for faculty,. These webinars cover the basics of Blackboard Learn, teaching a virtual class (using Blackboard Collaborate Ultra), building mobile content, and creating assessments and assignments in Blackboard Learn. In addition, Blackboard Academy is now offering courses in the Transitioning to Online Teaching Certificate at no cost to faculty.

blackboard Accessibility Checklist - All Customers - We are addressing the need for solutions for accessibility and universal design in a fully online learning environment. We have created a free accessibility checklist for instructors to efficiently check and remediate their course content, and are launching additional resources to support students using mobile devices, assistive technologies, and study tools.


Integration of Microsoft Teams with Blackboard Learn -
Supporting Continuity of Education with Blackboard Learn and Microsoft Teams. Microsoft has created an application that allows instructors to create a Teams meeting and share that with their students. We've turned that application into an LTI Advantage tool that can be integrated with Learn. Our integration allows users to launch Microsoft Teams Meetings directly within any Learn course. Microsoft Teams for Blackboard

Welcome to the Blackboard Community - This is regularly updated by Blackboard and other Higher Education customers on how they are managing through this COVID-19 situation.

Blackboard Service Status
If you encounter any technical issue, you can check the Status of Blackboard LMS on this web page.

Other Resources

Accessing Adobe Creative Cloud (Student Remote Access)

After-Hour Blackboard Support (Faculty & Students)

PlayPosit is a platform to create and share interactive video lessons. It is currently available through Blackboard.

The Verizon Innovative Learning Schools Connection website has a number of resources including tips to prepare for and implement robust digital learning plans and Verizon’s partner Digital Promise has helpful COVID-19 online learning resources and FAQs.


Mobile and Internet Providers’ COVID-19 Offers
Note that some of these offers may be subject to specific terms/conditions for  use, such as becoming a new customer.
Altice – free broadband for 60 days 
AT&T – waives mobile data overage fees for 60 days
Charter/Spectrum – free Spectrum broadband and WiFi for 60 days
COMCAST – free public WiFi for 60 days
Sprint mobile – waives late fees, unlimited data and additional 20GB hotspot service for next 60 days
T-Mobile – unlimited data and additional 20GB hotspot service for next 60 days
Verizon mobile – waiving late fees for next 60 days

Zoom Backgrounds

Campus Cultural Centers

Kupferberg Holocaust Center (KHC)Opens in a new window
Kupferberg Holocaust Center Opens in a new window

The KHC uses the lessons of the Holocaust to educate current and future generations about the ramifications of unbridled prejudice, racism and stereotyping.

Queensborough Performing Arts CenterOpens in a new window
QPAC: Performing Arts CenterOpens in a new window

QPAC is an invaluable entertainment company in this region with a growing national reputation. The arts at QPAC continues to play a vital role in transforming lives and building stronger communities.

Queensborough Art GalleryOpens in a new window
QCC Art GalleryOpens in a new window

The QCC Art Gallery of the City University of New York is a vital educational and cultural resource for Queensborough Community College, the Borough of Queens and the surrounding communities.