Continuing Your Studies Online


Long-Term Laptop & Tablet Loaner Program


Getting Started

  1. Watch for communication from each of your instructors. (Check your QCC Office 365 email frequently)
  2. Familiarize yourself with QCC's instructional technologies (Student Support web page)
  3. Monitor Coronavirus Information website

Transition to Distance Learning

CUNY has announced that summer classes will be taught remotely. Currently, the majority of our professors are already using the CUNY Learning Management System, Blackboard, to manage some aspects of their courses and to communicate with their students. Therefore, with the transition to distance learning, we are asking all students to make sure they can log into Blackboard to be ready for Thursday:

  1. Logon to Blackboard* and check if your courses are listed on the left module of your Home page. If any of your courses are not available, please contact your instructor immediately.
  2. Go to each of your courses on BlackBoard and look over the layout to familiarize yourself with viewing announcements, content, assignments, and grades; there may be other links or modules your professor posts on BlackBoard; if you have any questions, reach out to your professor(s).
  3. Make sure you check your student Office 365 email at least twice a day for updates from your professor and the College.
*Log in with your CUNY Login credentials. If you do not have a CUNYfirst account, see the FAQs.

Long-Term Laptop & Tablet Loaner Program Update

Requesting a new loaner laptop / tablet

Students who are enrolled in summer and fall can submit a device request by contacting the IT Help Desk at 718-631-6348 or by e-mail: helpdesk@qcc.cuny.edu.


Students who are requesting a device for use in the summer but who are not currently registered for the fall should complete their fall registration and submit their request to the IT Help Desk at 718-631-6348 or by e-mail: helpdesk@qcc.cuny.edu for expedited processing.


Students who are enrolled in the fall semester can submit a device request starting on Monday, July 13, 2020 by contacting the IT Help Desk at 718-631-6348 or by e-mail: helpdesk@qcc.cuny.edu

Note: If you email the Help Desk to request a device, type "Loaner Request" in the subject line of the email and include your EMPLID in the body of the email.

Returning a loaned laptop / tablet

If you were loaned a laptop/Chromebook or iPad from the College for the spring semester, the device loaned to you must be returned unless you meet one of the following exceptions:

  1. You are currently enrolled in a Summer I or Summer II Session course
  2. You are currently registered for the Fall '20 semester
  3. You will register for the Fall '20 semester before Wednesday, Aug. 26 (The first day of fall classes)

If you are not returning to QCC or, if you are returning but no longer need the device, please return your device to the College. We hope the device we loaned to you was helpful in completing your spring classes, and returning your device now will allow us to provide other students who need a device to continue their studies at QCC during the summer and into the fall.

Please follow the instructions below to return your device to the College:

If you have the original shipping packaging and it is useable, contact QCC Central Receiving (CentralReceiving@qcc.cuny.edu) to schedule a pickup. Carefully package the laptop or iPad and seal the box using appropriate packaging tape. When the UPS driver arrives on the scheduled pick-up date, you must fill out the return label the UPS driver will provide with the QCC return address.

If you do not have the original shipping packaging and need a box to package the laptop or iPad, contact QCC Central Receiving (CentralReceiving@qcc.cuny.edu) and we will send you a box with bubble wrap and a UPS return label. Please carefully wrap the laptop or iPad with the bubble wrap, put the laptop in the box, seal the box using appropriate packaging tape, and affix the UPS return label on the box. Once the device is packaged and ready to ship back, contact either UPS directly and schedule a pickup or contact QCC Central Receiving to schedule a UPS pick up for you.

You do not have to pay for returning the device that was loaned to you.

The College will confirm with you via email that UPS has picked up the device and will track the return.

If you have any questions, please contact Central Receiving: CentralReceiving@qcc.cuny.edu

Recommendations to Succeed in an Online Course

Communicate with your Instructors

  • If you do not have all of the required technology to access and complete online coursework, be proactive in communicating this to your instructor and in finding solutions.
  • If you can't find your online course materials, contact your instructor
  • If you are confused or need more guidance to complete an online activity, contact your instructor
  • Contact your instructor via email. You can find your instructor's email in the course syllabus.
  • Some instructor may use Blackboard as the primary tool for communication. Your Instructor may be using one or more of the following Blackboard tools to communicate with you:
    • Send Emails through Blackboard - The course email tool is a send-only tool in Blackboard. You receive emails from Blackboard in your QCC Student email, not in Blackboard itself.
    • Discussion Boards – The Discussion board is an area where participants discuss a topic or a group of related topics. Within each forum, users can create multiple threads. When your instructor creates a forum, they may or may not let you start threads.

Learn how to navigate your Blackboard courses

Instructors use the Blackboard Learning Management System in a myriad number of ways to interact with their students. Blackboard is used by faculty to host their course content such as word and pdf documents, provide students with course announcements and broadcast email announcements and alerts to students enrolled in their courses. Blackboard also allows faculty to host a rich variety of multimedia content such as audios and videos. Instructors may also use blackboard to create, host and administer their exams as well as post and grade assignments.
Thus students should be familiar with the basics of logging into, navigating, viewing content, taking tests, uploading assignments, viewing graded assignments and grades in Blackboard.

Meet online in real-time with your instructor – Blackboard Collaborate

Many instructors may use Blackboard Collaborate or a similar technology to conduct their online classes in real-time. Blackboard Collaborate is a powerful communication and collaboration tool that allows real-time online instruction and discussion with your instructor and classmates.

The following are recommendations for a successful online experience in Blackboard Collaborate:

Ways to Communicate in Blackboard

Library Resources

Students have access to CUNY and QCC Library databases from home with an activated ID card. If possible, activate your card at the Check Out desk at the library: it’s not possible to activate your card off-campus.

Students can check to see if they are activated by logging in to their library account here.

For tutorials on using the library databases please visit this page.

For research help or questions, 24/7 Chat is available on the QCC Library homepage from both on and off campus.

Library Quick links:

Campus Cultural Centers

Kupferberg Holocaust Center (KHC)Opens in a new window
Kupferberg Holocaust Center Opens in a new window

The KHC uses the lessons of the Holocaust to educate current and future generations about the ramifications of unbridled prejudice, racism and stereotyping.

Queensborough Performing Arts CenterOpens in a new window
QPAC: Performing Arts CenterOpens in a new window

QPAC is an invaluable entertainment company in this region with a growing national reputation. The arts at QPAC continues to play a vital role in transforming lives and building stronger communities.

Queensborough Art GalleryOpens in a new window
QCC Art GalleryOpens in a new window

The QCC Art Gallery of the City University of New York is a vital educational and cultural resource for Queensborough Community College, the Borough of Queens and the surrounding communities.