With more than 35 years of professional experience in student services, for both the public and private sectors of higher education, Ellen F. Hartigan has distinguished herself as an intelligent and energetic strategic planner, student advocate, and student affairs specialist.
Reporting directly to the President, Vice President Hartigan oversees eighteen (18) student support departments including: Admissions & Recruitment, Academic Advisement, Career Services, College Discovery, College Opportunity to Prepare for Employment (COPE), Counseling Services, Collegiate Science & Technology Entry Program (CSTEP), CUNY CAP Program, New Student Enrollment Planning & Freshmen Academies, Financial Services, Four-Year College Transfer Department, International Student and Immigrant Services, Health Services, Project PRIZE, Services for Students with Disabilities, Student Activities, and Testing Services.
Mrs. Hartigan serves as a member of the College's Academic Senate Awards and Scholarships Committee, Ceremonial Occasions Committee, HEO Screening Committee, Labor Management Committee, College Advisory Planning Committee (CAPC), Middle States Self-Study Steering Committee, Chairperson of the Queensborough Community College Student Activities Association, Inc.; member of the Queensborough Community College Auxiliary Enterprise Association, Inc., member of the College Faculty Personnel and Budget Committee, Chairperson/member of the Department of Student Affairs Personnel and Budget Committee, member of the City University of New York's Chief Council of Student Affairs Administrators, and Senior Executive responsible for College-wide Enrollment Management activities.
Since her appointment in January 2004, Vice President Hartigan implemented significant changes to the services provided for students through the adoption of mandatory academic advisement, integration of enrollment processes, a simplified financial aid process, designed and implemented the College's Merit Scholarship Program; partnered with the Office of Academic Affairs to design and implement the Freshmen Academies Program for all full-time, first-time students; created two new support services departments: Four-Year College Transfer Office and New Student Enrollment Planning Department. She expanded the College's first Study Abroad program; adopted Total Quality Management Procedures for the purpose of assessing and improving all student affairs operations.
Additionally, Vice President Hartigan introduced new technologies aimed at streamlining communication with prospective and currently enrolled students including Tigermail (student e-mail system); admissions Face Book Page; E-311 web communication system; Focus2 Career Services website, and the QCC Scholarship webpage.
Prior to her appointment as vice president for Student Affairs at Queensborough Community College, Mrs. Hartigan served as Polytechnic University's Vice President for Student Affairs and Alumni Development from 1994 to 2004. During that time, she was responsible for managing marketing campaigns aimed at recruiting both graduate and undergraduate students to the University's three campuses. As leader of the division of Student Affairs, Mrs. Hartigan finalized plans for the opening of Polytechnic's Metro Tech campus' first residence hall, athletic and dining facilities. Through adopting Total Quality Management processes she developed numerous teams for the purpose of dramatically improving the success and satisfaction ratings of enrolled students. Prior to her appointment at Polytechnic University, she served in similar capacities at Adelphi University, Fairfield University, and Marist College.
Ms. Hartigan's professional affiliations include past membership chairperson of the New York State Association of College Admissions Officers, member of the National Association of College Admission Officers, National Association of Student Financial Aid Administrators, National Association of Foreign Student Advisors, executive board member of The Nassau Counselors Association, Board of Trustee member of St. Joseph's High School (Brooklyn), Board member of Exploring of the Greater New York Council, and served on the Board of Directors of the Emerald Association, Inc. Ms. Hartigan has had many articles published on issues related to enrollment and student services, and has made several TV appearances on both network and cable stations.
Ms. Hartigan received her bachelor's degree (cum laude) in American Studies from Marist College, her master's in educational administration from Fairfield University and an advanced certificate from the Institute on College Admissions – Harvard University. In addition, she has served on the faculty for The Summer Workshop on College Admissions for twenty years and was often invited to speak at guidance counselor and parent conferences throughout the metropolitan New York area.