FAQs - Student Learning Center
We offer free one-on-one and group tutoring services for credit bearing courses in a wide variety of subjects. Please view the links under the "Schedule" tab for a complete list of subjects and schedules.
If you need help in areas that aren't serviced by the Student Learning Center, you will be able to find help at other learning support centers at QCC. For additional information about help in other subjects, see Other Academic Support Centers.
While we make every effort to accommodate students' requests for tutoring, there are rare occasions when we do not have a tutor immediately available. Reasons for this vary: there may not have been prior requests for help in a particular subject; the subject may be in a very “specialized” area; or, it may be difficult to find an individual who is both qualified and able to tutor. In these situations, the front desk will ask you for additional information, and get back to you regarding the possibilities for tutoring.
Tutoring sessions are available by appointment or on a walk in-basis. To schedule a session, visit the SLC in L-115 and speak with any front desk staff or use TutorTrac, the SLC’s online appointment system. You can access TutorTrac using the following link: http://queensborough.tutortrac.com
You must bring your QCC TigerCard to every session. In addition, come prepared with materials that you would like to review (textbook, class notes, PowerPoint slides, etc...) Your tutor will also ask for the professor’s name and course code.
Each tutoring session is 50 minutes long. Students can sign up for a maximum of 5 tutoring sessions per subject per week (Mon - Sat) and they may also take advantage of walk-in tutoring.
You can make arrangements for tutoring at any time during the semester. Please note that some subjects fill up very quickly, so if you anticipate a need for a tutoring appointment, you should make arrangements as early in the semester as possible. Don’t wait until it’s too late!
While we understand that you may feel more comfortable with one tutor more than others, we encourage you not to become too dependent on any one person. Our goal is to help students become independent learners and working exclusively with one person can prevent this. Remember also that tutors’ and students’ schedules of availability do not always match. Keep focused on your goal which is to succeed in your course(s).
Always call the Learning Center at (718) 631-6660 and let us know when you cannot attend your tutoring appointment. By calling to let us know that you will not be here during that appointment time, your tutor will then know that he/she can make themselves available to help other students during that time.
Please note that if you miss 3 scheduled appointments, you will be blocked from making appointments on TutorTrac. Only walk-in appointments will be allowed. To discuss the matter, please speak with a SLC supervisor.
Absolutely! Every tutor must first meet academic qualifications and be approved for employment following interviews with the Director and/or Associate Director. Before any tutor can begin tutoring, they must complete a minimum of 5 hours of observation and 6 hours of co- tutoring. In addition, they are required to complete an additional 10 hours of training sessions throughout the semester.