March 4, 2009
This e-newsletter provides details and addresses your questions about the implementation of the Freshman Academies. Each issue of FAQ is topic-specific and will address such topics as organizational structure and staffing. Questions about each topic, as well as suggestions for future topics, are encouraged. Answers will be provided in subsequent issues and will be added to the Q&A that will reside on the QCC website.
Questions can be emailed to: faq@qcc.cuny.edu

In This Issue:
How Freshman Coordinators Interact with Faculty
Q&A's now available
The Role of the Freshman Coordinator
Freshman Academies Overview
Freshman Academies Areas of Study

Read the
February Issue of FAQ

The Role of the Freshman Coordinator
The Freshman Coordinators are responsible for facilitating and overseeing student progress from the point of admission through the first two semesters. As such, they will work with New Student Enrollment Services, Advisement, Financial Aid, Testing, Counseling and other offices to ensure successful and timely registration, clarification of intended program of study, assignment to the appropriate academy, personalization of the College’s Early Alert process and, working with the Faculty Coordinator and other areas of Student Affairs, design and implement academy-related extracurricular programming.

Ten Freshman Coordinators for the Freshman Academies have just been hired: four for the Liberal Arts Academy, two for the Business Academy and one each for the Education, STEM, Health Related Sciences, and the Visual and Performing Arts Academies. Each Freshman Coordinator has a case load of 200 to 250 students; the number of Freshman Coordinators hired was based upon full time freshman enrollment in the fall of 2008.

Meet all of the newly hired  Freshman Coordinators for the six Freshman Academies in the next issue of FAQ!
FOCUS: How Freshman Coordinators
Interact with Faculty
Faculty in the classroom are often the “front line” for student questions and concerns. While many questions may be addressed by faculty and referrals made to the appropriate office (i.e. tutoring, counseling or advisement), other issues may require more attention. In cases such as this, faculty may refer new freshmen to an academy-specific Freshman Coordinator for more in-depth action. It is the responsibility of the Freshman Coordinator to research the concern, contact the student and recommend appropriate follow-up, whether that be tutoring, counseling or other issues that can be assisted through the College’s support services and staff.

Kimberly Brooke is the Acting Freshman Coordinator for the Visual and Performing Arts Academy. She explains that another role of the Freshman Coordinator is “Early Alert” outreach. After receiving information from professors about student performance in their courses, she gets in touch via phone and email to “alert” the student of the particular issue. She finds that after she has spoken to the student, they feel more comfortable in talking to their professors, seeking tutoring, or withdrawing properly from a class. Her ultimate goal is to help facilitate communication between the professor and the student.

Another principal responsibility of the Freshman Coordinator is to assist students with the registration process who are entering into their second semester. Often times it is helping to instruct students how to use the online registration system properly. Helping students overcome issues such as failing remedial coursework, having not taken the writing prep workshop, or being unable to register because of bill payment issues are also common. This is possibly one of the most helpful services that Freshman Coordinators provide because advisement in ST-100 is not always the end of the registration process for students.

We thank Kimberly Brooke for her insights on how she has interacted with students and faculty!

Q&A's now available
As the Freshman Academies are implemented, a variety of questions have been posed by faculty and administrators. These questions and answers have now been compiled and can be viewed by clicking here. Your questions are encouraged!  Answers will be provided in subsequent issues of FAQ, will be added to this Q&A document, and will be available on the Freshman Academies website pages launching soon.
Email your questions to: faq@qcc.cuny.edu.

The Freshman Academies - Overview
Beginning in the fall of 2009, all first-time, full-time students at Queensborough will participate in a Freshman Academy based on their chosen area of study.
  • Students will participate in at least two high impact learning experiences which are designed to improve retention and graduation rates (i.e. conducting service learning projects, engaging in cornerstone courses, participating in learning communities, developing e-portfolios and pursuing writing intensive courses).
  • Students may attend special events and field trips related to their Freshman Academy to reinforce their classroom learning (i.e. trips to museums, performances, manufacturing companies, laboratories, etc.) 

  • Students will be assigned to a Freshman Coordinator. The Freshman Coordinator is oriented by the academy Faculty Coordinator, selected members of the academy faculty and key Student Affairs personnel to make sure that students take the right classes, speak to the appropriate staff about their academic and social needs, are directed to suitable tutors, and take advantage of all the resources Queensborough has to offer.

  • Each Freshman Academy will have a dedicated space where the Freshman Coordinator will be located. Academy students will meet with their Freshman Coordinator at these locations.

  • Each Freshman Academy will have a Faculty Coordinator whose role is to collaborate and communicate with Department Chairs, faculty, Student Affairs, Freshman Coordinators and students regarding high-impact learning experiences, faculty teaching/learning initiatives, academic advisement and course registration. 

Please address your question on How Freshman Coordinators Interact with Faculty, or suggestion for a future topic, to:  faq@qcc.cuny.edu. Your question will be answered via email and will be included in the next issue of FAQ.
The Freshman Academies - Areas of Study
Freshman Academy for Business
___ Accounting
___ Business Administration
___ Computer Information Systems
___ Health Care Office Administration
___ Management
___ Microsoft Office Applications Proficiency Preparation
___ Office Administration and Technology
___ School Secretary

Freshman Academy for Education
___ Childhood Education
___ Day Care Assistant

Freshman Academy for STEM 
(Science, Technologies, Engineering & Mathematics)

Science & Mathematics:
___ Liberal Arts and Sciences (Mathematics & Science)
___ Science for Forensics

Engineering & Technology:
___ Computer Engineering Technology
___ Computerized Architectural and Industrial Design
___ Computerized Manufacturing Technology
___ Electronic Engineering Technology
___ Engineering Science
___ Laser & Fiber Optics Technology
___ Mechanical Engineering Technology
___ New Media Technology
___ Telecommunications Technology

Freshman Academy for Liberal Arts
___ Criminal Justice
___ Liberal Arts and Sciences
      English, Foreign Languages, History, Social Sciences:

Freshman Academy for Visual and Performing Arts
____ Digital Art & Design
____ Gallery and Museum Studies 
____ Music Electronic Technology
____ Visual and Performing Arts:
        Art, Photography, Dance, Music, Theatre Arts

Freshman Academy for Health Related Sciences
____ Environmental Health
____ Health Sciences
____ Massage Therapy
____ Medical Office Assistant
____ Nursing

Next Issue:  "Meet the New Freshman Coordinators". Future issues: Focus on each of the six academies.