Medical Office Assistant Certificate Program

The demand for Medical Office Assistants in hospitals, long term care facilities and doctor’s offices continues to increase in NYC. Assistants are now being asked to manage administrative functions of the practice, including electronic health records billing and coding procedures, clinical, technical and diverse cultural skills. Earn industry certifications from the American Heart Association and National Healthcareer Association.

The Certificate Program consists of:

  • Medical Office Biller Certificate (6 courses)
  • Clinical Competency Track (4 courses): CPR, EKG, Phlebotomy, Standard First Aid
  • Electronic Health Records (E.H.R.) & Cultural Competency in Healthcare (1 course each)

Program Highlights

  • Training & preparation for employment demands of this growing healthcare sector:
    • Receive four industry-recognized certifications
    • Courses designed to maximize learning potential
    • Cutting edge curriculum across multiple disciplines, including clinical and cultural
  • Benefit from QCC ‘s existing infrastructure in professional and workforce development:
    • Established workforce partners to assist with career development
    • Relevant, industry-based internships to enhance experience and marketability
    • Job search services: industry-specific resume writing, interview skills, referrals

Please note additional costs and prerequisites under each individual course description. Registrants must pay $20 registration fee each semester and exam fees.

  • CPR
  • Medical Billing Intro & Cmptr. Mgt.
  • Standard First Aid
  • Medical Claims Problem Solving
  • EKG &
  • Medical Terminology and Systems I & II
  • Phlebotomy
  • Intro to Pharmacology
  • CPT Coding
  • Electronic Health Records
  • ICD10 Coding
  • Cultural Competency

QCC Medical Office Assistant Certificate Training Package: MBX-001

  • Pay for individual courses as listed on designated pages OR
  • BUNDLE PRICING for Certificate Program ONLY AVAILABLE at initial time of registration: $4,995

REFUND POLICY: Requests calculated by subtracting individual course costs from bundle rate prior to second class meeting.

Partial payment schedule available for bundle pricing program package:

50% due at initial time of registration & 50% balance due at end of 1st semester

For more information please contact Jeff Chen at (718) 281-5546 or

Discounts not applicable for this program.


Medical Office Assistant

What Medical Office Assistants Do:

Medical Assistants perform a variety of tasks that generally includes traditional office work, such as handling the front desk, answering phones and filing insurance forms, as well as medical tasks such as drawing blood and preparing it for lab tests, administering injections and making sure medical histories are accurately recorded. Medical Assistants are most often employed by physicians’ offices, General Medical and Surgical Hospitals, Office of Other Health Practitioners, Outpatient Care Centers and Employment Services.

Salary Information:

Median Hourly Wage: $16.20 in New York State

Median Annual Wage: $33,700 in New York State

The lowest 10% earn $11.68/hour and $24,300 annually

*Please note: The mean wage is an average wage. Salary may increase as medical office assistant’s experience and education increases. Industry also will affect salary. Physicians’ offices and hospitals generally pay the highest wages. The lowest 10% of salary may reflect those with the least experience.

Career Outlook:

According to the Bureau of Labor Statistics Occupational Outlook Handbook, the employment of Medical Office Assistants is projected to grow +24% from 2014 to 2024, which is much faster than the average for all occupations. Hospitals, diagnostic labs, blood donor centers, and other locations will hire medical office assistants.

To speak to an Advisor, contact:
Josephine Troia, MS Ed.
Advising, career counseling and job search assistance are offered at no charge to students during and upon completion of any course or program at Queensborough Community College, Division of Pre-College, Continuing Education and Workforce Development.

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