Description: FINANCIAL - Achieve personal N.S.P.H. benchmark - Assist in meeting store sales goals and sales targets - Meet personal New account goals (minimum 1 per week) - Add a minimum of one client contact or new entry per shift. - Minimum 1 Thank You note per shift. LEADERSHIP - Develop customer relationships that generate sales, and repeat visits. (e.g. client books, PLCC) - Respect and value opinions and recognize differences in team members to foster a positive work environment. - Communicate to inspire and motivate customers to buy Brooks Brothers product. - Actively mentor fellow associates when needed. CUSTOMER SERVICE - Demonstrate legendary customer service by building relationships and customer satisfaction practices to maximize sales and prevent shrink. - Understand and demonstrate product knowledge, selling and operational skills to maximize sales and profits. - Communicate merchandise needs and trends, for the store, to Store Management. - Actively involved in building relationships within your community to assist in generating store traffic. TECHNICAL - Assist with networking and providing referrals to build a diverse staff to achieve and maintain a fully staffed objective. - Demonstrate, and comply with Company best practices, policies, procedures and Associate policies as outlined in the Associate Handbook. - Participate in all inventory preparation. - Assist in maintaining a clean, neat and organized store environment. - Alterations: Provide highest level of quality and customer service within established call dates and ensure appropriate fees are collected. PERSONAL ATTRIBUTES - Demonstrate ability to accept change and priority shifts to drive business. - Solicit input from others, accept and use feedback to improve performance. - Demonstrate uncompromising integrity and/or ethical behavior. - Models and demonstrates our Company Values.
|Type of Opportunity||Part Time, Full Time|
|Field of Study||None Required|
|Special Skills & Requirements||Full-time Associates work a minimum of 30 hours per week, with the ability to increase hours based on business needs. Part-time Associates work a minimum schedule of 15 hours per week, with the ability to increase hours based on business needs. Scheduling flexibility to include days, nights, weekends and holidays as required to meet the needs of the business.|
|Company Name||Brooks Brothers|
|About the Company:||As the country's oldest clothing retailer, Brooks Brothers is proud to uphold the same traditions and values for nearly two centuries. We believe these are the reasons why our customers consider us to be far more than a store.|
|How To Apply:||The postings can be found online at: http://www.brooksbrothers.com/about-us/employment/career-opportunities,default,pg.html|