Career Services Internship Opportunities

DISPUTE RESOLUTION INTERNSHIP PROGRAM

Description: The BBB seeks motivated, analytical interns with strong communication skills and an interest in gaining uniquely valuable mediation experience. (1) Continuous supervised maintenance of an active caseload of disputes between consumers and businesses, from case intake to case closure. Some of the BBB’s mediation is conducted via telephone. (2) application of dispute resolution skills such as reflective listening and reasoning, communication enhancement/facilitation, diffusion of hostility, venting, and identification of common ground; (3) referrals to appropriate government agencies and organizations, where necessary.

Salary Uknown
Type of Opportunity Internship
Location New York, NY
Degree Wanted Any
Field of Study None Required
Special Skills & Requirements All training is provided in-house by our professional dispute resolution staff. Formal procedural and basic alternative dispute resolution skills training (usually at least 2-3 sessions. For the fall semester, students may work 15-20 hours per week for 12-15 weeks on a flexible schedule. For summer placement, students should provide between 25 and 30 hours per week for a period of no less than 10 weeks
Company Name The Better Business Bureau
Contact: Anthony Ali
Address: 30 East 33rd Street, New York, NY 10016
Email: aali@newyork.bbb.org
Phone: 212.358.2819
Website:
About the Company: Founded in 1922, the Better Business Bureau Serving Metropolitan New York (BBB) was created to promote the highest ethical relationship between businesses and the public. The BBB encourages honest advertising and selling practices, while educating consumers and businesses about marketplace issues. Specifically, the Bureau collects and reports information about the marketplace to assist consumers in making more informed purchasing decisions, serves as a neutral third party to help settle marketplace disputes (through mediation and arbitration), and monitors advertising and selling practices while encouraging businesses to responsibly regulate their behavior.
How To Apply: Interested interns should send a cover letter and resume to: Anthony Ali, Director, Dispute Resolution, via email at aali@newyork.bbb.org Fax at 212-477-4912.

 

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