Faculty eLearning FAQs

Frequently asked questions


What is an online course?
An online course is a regularly scheduled course where the Internet is sometimes utilized for lectures, homework, labs, and tests. There are two formats of online courses, fully online (asynchronous) and partly online (hybrid).

What types of online courses exist?

What are QCC’s guidelines regarding online courses?
For Web Enhanced courses, simply visit the Web Services Requests page and fill out the application. If you have any questions, please Email the College Webmaster (Webmaster@qcc.cuny.edu).

24-hours after the Office of the Registrar makes courses available to students to register, a course shell is created within Blackboard for every course offered at Queensborough. A faculty member interested in using Blackboard needs to log-in to the CUNY Portal and go to Blackboard. From there they will see a listing of their courses to which they can enter and add content. It is the responsibility of the faculty member to make the course available to students within Blackboard. Student enrollment is a continuing process starting the day the course shell is created and continuing throughout the semester.

For partly online (hybrid) or fully online (asynchronous) courses, you must list the online course in the registration booklet. To list an online course in the registration booklet and subsequently offer the course, please observe the following protocol each semester:

Important Note: Online courses are new to both students and faculty, and they can differ greatly in how they are conducted. However, a common key to making this endeavor successful is to establish and maintain strong communication links. Please let the students know (from the outset) exactly what you are going to expect of them in your online course.

What is Blackboard?
Blackboard is an online Course Management System that allows an instructor to post written and visual course materials, topics for discussion, calendar events, assessments, and grades. Course material is generally available 24 hours a day, 7 days a week. Blackboard can be accessed at: https://cunyportal.cuny.edu/cpr/authenticate/portal_login.jsp

Must I use Blackboard to develop my online course?
Not necessarily, but it is the online Course Management System supported by CUNY.

What are the advantages of using Blackboard for my online course?

What are the disadvantages of using Blackboard for my online course?

There really are no great disadvantages to using Blackboard.

How do I get started developing an online course?
There are a number of possibilities:

  1. Participate in a Blackboard or other workshop
  2. Make an appointment with the ACC for individual help (call 718-631-6624).
  3. Adopt a textbook that has an accompanying “Blackboard course cartridge”

Can Adjuncts develop online courses?
Yes, provided that they follow all of the “QCC guidelines” pertaining to teaching online courses. Also see “How do I get started developing an online course.”

Can I get help developing my online course?
Yes, help is available in the Academic Computing Center. Please call 718-631-6624 to make an appointment.

Are there copyright issues with materials that I put in my online course?
It is expected that you will not violate any copyright laws when placing materials into your Blackboard course Web site. Please obtain any needed permissions before posting copyrighted materials.

Can I post multimedia materials (i.e. videos, audios, etc) to my Blackboard course?
Due to CUNY's restrictions and Blackboard's spatial limitation on the CUNY system, any and all multimedia content you wish to post to Blackboard be posted on the Queensborough Media Server. This server is accessible via assistance from the Academic Computing Center. All video files (WMV, M4V, ASF, etc), audio files (MP3, M4A, WMA, etc), and other resource intensive files (PDFs of a large size) are to be posted on the Media server. Posting of resource intensive files will cause a disruption in the Blackboard system and can lead to the loss of data within the system. All faculty who have questions about multimedia and their course are encouraged to contact the Academic Computing Center to discuss options and methodologies in using multimedia content.

What resources are available to help me develop and teach online courses?

Is a pre-class orientation necessary for online courses?
For Fully Online (Asynchronous) courses, a pre-class orientation is strongly recommended. Students need to know exactly what they will be asked to do during your course. Depending on their experience and your requirements, they may need to practice sending Email, attaching files to Email, posting messages in a discussion list, using a chat room, using a digital drop-box, accessing their test scores, or simply surfing the Web, gathering information, or citing resources.

For Partly Online (Hybrid) courses, an orientation can be done during the first classroom session(s).

Who provides online course orientations?
The course’s instructor provides online course orientations. The Academic Computing Center can assist in the design and/or delivery of the orientation if the instructor wishes. You may also schedule time in the Academic Computing Center to conduct your orientation (please call 718-631-6624).

Should I give on-campus quizzes and exams?
It is up to you. Some instructors give on-campus tests, even in a Fully Online (Asynchronous) course. Other instructors give all tests online.

What courses are currently being taught online?
Please see the online course offerings at: http://www.qcc.cuny.edu/qccOnline/classes.html

What is my responsibility as the instructor of an online course?
Certainly this will vary from course to course, but common factors include:

Can a student Audit an Online Course?
Yes, by following the usual rules for auditing courses at QCC. Please be aware that:

  • They must register and pay for the course they are auditing
  • Students must request an audit grade within the first three weeks of the semester from the instructor.
  • They may not retake a course to gain credit once they have audited that course.

Who do I contact if I have a problem with my Email account?
Please contact the Office of Information Technology for assistance with Faculty email at 718-631-6273 or go to their office, Administration 3rd floor, Room 303