Career Services Job Opportunities
Loss prevention Customer Service Associate
Description: Greets customers and provides support as customers enter the store (ex: provides shopping carts or TJX rewards media and information). Provides an effective deterrent to theft by maintaining a professional and knowledgeable presence at front end. Monitors high shrink departments and provides customer service in high shrink departments, as needed. Conducts routine inspections of alarm systems and locking mechanisms, and follows up on findings. Promotes/encourages safe cash handling (e.g., bank deposits, cash pick-ups). Conducts bag checks and conducts/supports EAS tagging and ticketing audits in high shrink departments. Responds to EAS alarms and completes other audits and assessments as directed by the Region. Supports customer service initiatives in the dressing room. Encourages safety awareness and supports maintenance of a risk-free environment. Maintains an effective partnership with Store Management and LP team members to accomplish work assignments and overall goals/objectives. Coordinates and executes shrink reduction activities in conjunction with management.