Effective March 17, 2020, we will be providing services to students via e-mail, telephone and other online modalities. If you have questions or need assistance, please email us at firstname.lastname@example.org, email@example.com, or firstname.lastname@example.org.
Welcome to your one stop resource for help. Here you will find information about the services and benefits that are offered and tools that will help students succeed at Queensborough Community College.
Due to the executive order from our Mayor and Governor, the Human Resources Administration (HRA) made updates to the public benefit eligibility process and application procedures.
If you or your family are in need of applying for public benefits, please contact our office.
List of benefits:
- SNAP (food stamps)
- Cash Assistance
- Unemployment Benefits
- Fair Fares NYC
- Housing/Rent Assistance
*Tax Services – IRS has extended the tax filing deadline as well as the federal tax payment date from April 15th to July 15th
Summer Office Hours (June 15 to August 7):
Mondays to Thursdays from 8 a.m. to 5:30 p.m. and closed on Fridays
This includes Juneteenth (June 19th) and Independence Day (July 4th) observances.
Monday, June 29th through Thursday, July 2nd from 9 a.m. to 5 p.m.
Friday, July 3rd - Closed in observance of Independence Day (July 4th)
Our Mission and Goals
We strive to assist students who face the challenge of having to choose between college or life demands.We connect students to social service programs and resources to overcome these obstacles. The program provides free benefit screening, legal services, financial counseling, and tax preparation and filing.
Better utilization of existing resources to assist students in crisis mode.
Through a series of questions, Coordinators determine which NYC/State/Federal benefits a student and/or their family members are eligible to receive. Once determined, they will assist with the application process. For those already receiving benefits, we can help you manage your case (recertify, submit documents) and advocate on your behalf if you experience difficulties. We want to make the process easy and accessible.
Supplemental Nutrition Assistance Program (SNAP) (formally known as food stamps)
The Supplemental Nutrition Assistance Program - SNAP
The Supplemental Nutrition Assistance Program offers nutrition assistance to millions of eligible, low-income individuals and families and provides economic benefits to communities. The program helps supplement the cost of their groceries with nutritious foods. Seeds and plants, which produce food, may also be purchased. Electronic benefits, that can be used like cash, are issued to purchase foods that can be prepared in the home.
We facilitate the application process, including New applications, Recertifications, Periodic Reports, and Change Reports. We also provide documentation assistance, benefit maintenance, and advocacy when necessary.
Health Insurance - Affordable Care Act - ACA
Through New York State of Health, the Official Health Plan Marketplace, individuals and families can compare and enroll in health coverage. It is the only place to get financial assistance provided by the federal government to lower the cost of your health coverage. Insurance affordability programs include: Medicaid, Child Health Plus, the Essential Plan, and more. We collaborates with Navigators to assist students with the enrollment process.
Temporary Assistance for Needy Families - TANF
Eligible families may receive up to 60 months of federally funded cash assistance under theTemporary Assistance for Needy Families(TANF). Single individuals without children may receive benefits under the New York State Safety Net Program (SNP). If you're eligible you may qualify for additional benefits.
Home Energy Assistance Program - HEAP
This federally funded program is administered by New York State's Office of Temporary and Disability Assistance. This seasonal grant is offered to eligible households. It helps low income homeowners and renters with the cost of heating their home. This program also assists homeowners with repairing and replacing heating equipment.
*Households receiving SNAP benefits will automatically receive a HEAP grant each year once you enroll in the HEAP program.
Childcare Assistance - CCP
There are many types of child care programs in New York State. Quality programs provide care in a warm, safe and friendly setting. Quality programs provide activities that help children learn and develop. No one type of program is necessarily better than any other type of program. You are the best judge of which program will meet your needs and your child's needs. Stop in our office today and ask about the different childcare options that may be available to you.
For students seeking housing, clink on the link below to read "Apartment Hunting Tips" to learn about the common ways to find an apartment in New York City:
In addition, before seeking a new place, meet with our Financial Coach to discuss how much you should budget/save to make your move stress free.
WIC Program - Women, Infants, Children
The Special Supplemental Nutrition Program for Women, Infants and Children (WIC) provides nutritious foods including: low-fat or fat-free milk, whole grains and cereals, vegetables and fruits, baby food, cheese, peanut butter, beans, and breastfeeding support or formula to low- income pregnant or breastfeeding women, infants and children up to age five.
WIC has been shown to improve the health of pregnant women, new mothers and their infants and children. The foods provided through WIC are a good source of essential nutrients that are often missing from the diets of women and young children.
Millions of New Yorkers struggle with food insecurity. Additionally, in the nation, 1 out of every 6 Americans experiences hunger.
- To address the need within our student community, Queensborough Community College established a Food Pantry. If you would like to take a bag of groceries home, the Food Pantry is available to help. Please visit us for assistance. QCC Food Pantry
- An off campus, community food pantry is a small front line agency that hands out packages of food, which they receive from food banks, directly to people in need. Students who are having difficulty purchasing groceries may also visit food pantries in their neighborhood. To locate a food pantry or soup kitchen in your community follow one of the links below:
*You may need to provide a photo ID
Are you worried about managing your day to day bills? Problems with Credit Cards? Do you know your Credit Score(s)? The Financial Counselor can help answer these questions and much more. Our goal is to work with students and/or their family members to access banking and financial products, build their credit score, and assist with long term financial planning. Make an appointment to meet with a Financial Coach for the following:
- Build and understand credit
- Obtain tips and strategies to establish and repair your credit
- Create a budget plan to save for the future
- Learn how to avoid fraud and identity theft and more!
To schedule an appointment for a phone conference please call 718-631-6347 be sure to include your name, phone number, and CUNY ID number.
Coordinators can facilitate the process of requesting and obtaining a copy of the student's tax transcript for purposes of the Financial Aid Application (FASFA)
Free Tax Preparation and Filing
Prepare and E-File your income tax returns for FREE. We will help you do it using safe and secure online tax software – it’s quick and easy!
There are no income limits for 2019 to file for free.
Use your own lap-top, tablet, or mobile device. You only need basic computer skills and an active e-mail address
For more information please call 718-631-6347 be sure to include your name, phone number, and CUNY ID number.
What you will need to prepare your return:
- Copy of last year’s tax returns of your FAGI (Federal Adjusted Gross Income)
- Driver’s License or state issued non-driver ID (also for spouse, if married filing jointly)
- Photo ID, if you do not have a driver’s license or state issued non-driver ID
- Birth dates and social security numbers for you, your spouse and dependents
- Income Documents – Form W-2 (showing your annual wages from all of your employers),
- Form 1098T (if you paid tuition out of pocket) and Form 1099
- Healthcare Statements (1095-A, 1095-B or 1095-C)
- Routing number and account number to direct deposit your refund
You may also find free tax return preparation software by visiting the NYS Tax Department’s website www.tax.ny.gov (Search: FSA)
FREE Legal Services
We will refer you to an Attorney that will assist with the following:
- Bankruptcy Filling
- Family Law
- Consumer Law
- Debt Collection
- Loan Modification
- Benefits Eligibility
- Foreclosure Defenses