Dental / Orthodontic Office Administrator

Occupation Information table
Overview: These office administrators assist the team by scheduling appointments, and performing clerical and bookkeeping duties. They help prepare financial arrangements for patients; maintain phone contacts with patients, other dental specialists and doctors; and perform customer service relations.
Duties: They perform a variety of information handling duties to organize and create computer-based files or physical files for storage and retrieval patients charts.

They decide how to classify and code business records so they can be easily summarized and interpreted.

They may prepare and sent out invoices to customers and log-in customers' payments.

They prepare accounting reports summarizing expenses and revenues. They may also prepare detailed reports of customer activities.

Degree(s): A.A.S. Medical Office Assistant 
Job Outlook: Employment in this field is projected to grow 14% or higher from 2018 to 2028, which is much faster than the average projected growth for all occupations.
Salary Range (National Average): $24,000 to $28,000
Growth: Growth
Education Level: The typical training required for this career is generally a High School Degree or GED Certificate.
Additional Training/Education: Because of the wide-spread application of new office automation, most employers seek high school graduates with formal training in office technology and office systems. The recommended courses include micro-computer data base management, word processing, desktop publishing, accounting and business law. Training programs of one-year or less are offered by applied technology, business schools and community colleges.
Recommended Skills:
  • Actively looking for ways to help people.
  • Paying attention to what other people are saying, and taking time to understand the points being made.
  • Allocating and budgeting your time for different tasks so that things get done when needed.
  • The ability to understand complex written paragraphs, instructions, or reports.
  • Being aware of the reactions of others, and understanding why they react the way they do.
  • Talking, giving speeches, or speaking in a group to convey information, explain ideas, or give instructions.
Recommended Values:
  • Having the ability to work with equipment or material things.

* National data collected by the Department of Labor in 2014 with projections through 2024. For New York green job information .

* For New York salary data information .

* For New York green job information .

Understanding acquiring positions in this field may be enhanced through continuing academic study (i.e. earning a baccalaureate or a master's degree) and/or work experience in the field, Queensborough Community College has established transfer agreements with other institutions for students who wish to further pursue their educational goals. Students are highly encouraged to meet with one of our Career Services to fully understand the opportunities available through study in their degree program.