IT Administrator (Information Technology)

Occupation Information table
Overview: Network systems administrators plan and manage computer systems that provide information services to multiple workstations located in different physical sites. They test the hardware and software and monitor system usage to assure rapid and trouble-free service to users.
Duties: They identify what software and hardware is needed to provide information services to persons located at each physical site. They install and test the system components.

They decide what specific hardware and software products to purchase based on user needs, prices, product reliability and the ability to expand the system at the lowest cost.

They monitor network system usage to identify causes of problems. Decide on the best operating procedure to assure rapid, accurate service to users and to prevent and detect "viruses".

Periodically survey system users to assess satisfaction with the system's equipment and services and to find new ways to improve the network. They install new services as needed.

Degree(s): A.A.S. Computer Information Systems 
Job Outlook: Employment in this field is projected to grow 5% to 8% percent from 2018 to 2028, which matches the average growth rate for all occupations.
Salary Range (National Average): $35,000 to $42,000
Education Level: Training for this occupation generally requires an Associate Degree from a 2 year or community college.
Additional Training/Education: The usual educational requirement is a two-year college associate degree or a technical institute certificate program in either computer science, networking and telecommunications, computer engineering or programming. Courses in network organization and programming are essential.
Recommended Skills:
  • Writing computer programs to perform specific information handling operations.
  • Weighing out the options in a situation or a problem and logically choosing the best course of action.
  • Identifying the most appropriate equipment and tools needed to get a job done.
  • Installing equipment, machines, wiring, etc. according to a set of specifications.
  • Paying attention to what other people are saying, and taking time to understand the points being made.
  • Performing routine maintenance and/or repairs on equipment using the appropriate tools.
  • Allocating and budgeting your time for different tasks so that things get done when needed.
  • Watching gauges and any other types of indicators to make sure equipment is running properly.
  • Ability to identify a problem, review related information, develop and evaluate options, and implement a solution.
  • The ability to understand complex written paragraphs, instructions, or reports.
  • Using logic to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Analyzing the symptoms of a problem and deciding what actions should be taken to resolve the problem.
Recommended Values:
  • Having a routine job where the duties are very predictable and not likely to change over a long period of time.

* National data collected by the Department of Labor in 2014 with projections through 2024. For New York green job information .

* For New York salary data information .

* For New York green job information .

Understanding acquiring positions in this field may be enhanced through continuing academic study (i.e. earning a baccalaureate or a master's degree) and/or work experience in the field, Queensborough Community College has established transfer agreements with other institutions for students who wish to further pursue their educational goals. Students are highly encouraged to meet with one of our Career Services to fully understand the opportunities available through study in their degree program.