Community Welfare Worker

Occupation Information table
Overview: Community workers investigate problems of residents in disadvantaged neighborhoods to determine the needs of the elderly, the poor, unemployed, unwed teenage mothers and the disabled. They counsel these people about government programs that can help them become self-sufficient.
Duties: They visit and counsel unemployed unwed teenage mothers about programs providing day-care, job skills training and pregnancy avoidance. They help them free themselves from welfare programs.

They visit disabled and elderly persons who need personal assistance. Determine what kind of prosthetic equipment or home self-care aids are needed to improve their mobility.

They organize volunteer programs with college students and local residents, such as retirees to provide counseling and personal assistance to disabled persons confined to their homes.

They conduct studies in disadvantaged neighborhoods to estimate how effectively funds are being used to reduce dependency on goverment welfare programs and identify ways to reduce costs.

Degree(s): A.A. Liberal Arts and Sciences 
A.S. Liberal Arts and Sciences (Mathematics and Science) 
Job Outlook: Employment in this field is projected to grow 9% to 13% from 2018 to 2028, which is faster than the average projected growth for all occupations.
Starting Salary: Private counseling firms pay more.
Salary Range (National Average): $24,000 to $27,000
Education Level: Training for this occupation generally requires an Associate Degree from a 2 year or community college.
Additional Training/Education: A bachelor's degree in human services or social work is the appropriate educational preparation for this occupation. An associate degree can sometimes qualify you for assistant positions. Courses in human services, geriatrics, social welfare policy, health promotion and a supervised field internship are important. For professional advancement, a master's degree is recommended.
Recommended Skills:
  • Weighing out the options in a situation or a problem and logically choosing the best course of action.
  • Actively looking for ways to help people.
  • Paying attention to what other people are saying, and taking time to understand the points being made.
  • The ability to understand complex written paragraphs, instructions, or reports.
  • Using logic to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Being aware of the reactions of others, and understanding why they react the way they do.
  • Talking, giving speeches, or speaking in a group to convey information, explain ideas, or give instructions.
  • Teaching others how to do something.
  • Composing and communicating your ideas in written form.
Recommended Values:
  • Doing something to contribute to the betterment of the world. Doing something for the greater good.
  • Being involved in helping other people in a direct way either individually or in a small group.

* National data collected by the Department of Labor in 2014 with projections through 2024. For New York green job information .

* For New York salary data information .

* For New York green job information .

Understanding acquiring positions in this field may be enhanced through continuing academic study (i.e. earning a baccalaureate or a master's degree) and/or work experience in the field, Queensborough Community College has established transfer agreements with other institutions for students who wish to further pursue their educational goals. Students are highly encouraged to meet with one of our Career Services to fully understand the opportunities available through study in their degree program.