Community Outreach Manager

Occupation Information table
Overview: Community outreach workers plan the social aid programs that help revitalize and develop unemployed workers in a community. They design programs that attempt to shift the under-educated, the unemployed, unwed teenage mothers and the disabled from welfare programs to employment.
Duties: They study the health and skills training needs of special groups in a community such as the aged, disabled, unwed teenage mothers, the unemployed, drug addicts and juvenile delinquents.

They design educational programs to teach job skills needed by groups that are trainable and employable and design counseling programs to service these people. Cost estimates the programs.

They confer with community leaders and local business executives to describe the facilities and funds needed to implement programs and to describe the economic benefits to the community.

They assess the results of community programs designed to help each group. Determine whether the costs are justified and what changes should be made to make them more effective.

Degree(s): A.A. Liberal Arts and Sciences 
A.S. Liberal Arts and Sciences (Mathematics and Science) 
Job Outlook: Employment in this field is projected to grow 9% to 13% from 2018 to 2028, which is faster than the average projected growth for all occupations.
Salary Range (National Average): $25,000 to $32,000
Education Level: Training for this occupation generally requires an Associate Degree from a 2 year or community college.
Additional Training/Education: A bachelor's degree in human services or social work is the minimum educational background required to enter this occupation. A master's degree will contribute to your professional advancement. Courses in human services, human resource development, social welfare, industrial and organizational psychology, and cultural diversity will stregthen your credentials. An associate degree can qualify you for assistant postions.
Recommended Skills:
  • Weighing out the options in a situation or a problem and logically choosing the best course of action.
  • Analyzing requirements for a new product or service and creating a design to satisfy those needs.
  • Actively looking for ways to help people.
  • Paying attention to what other people are saying, and taking time to understand the points being made.
  • The ability to understand complex written paragraphs, instructions, or reports.
  • Using logic to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Being aware of the reactions of others, and understanding why they react the way they do.
  • Talking, giving speeches, or speaking in a group to convey information, explain ideas, or give instructions.
  • Teaching others how to do something.
  • Composing and communicating your ideas in written form.
Recommended Values:
  • Being involved in helping other people in a direct way either individually or in a small group.
  • Doing something to contribute to the betterment of the world. Doing something for the greater good.
  • Having a routine job where the duties are very predictable and not likely to change over a long period of time.

* National data collected by the Department of Labor in 2014 with projections through 2024. For New York green job information .

* For New York salary data information .

* For New York green job information .

Understanding acquiring positions in this field may be enhanced through continuing academic study (i.e. earning a baccalaureate or a master's degree) and/or work experience in the field, Queensborough Community College has established transfer agreements with other institutions for students who wish to further pursue their educational goals. Students are highly encouraged to meet with one of our Career Services to fully understand the opportunities available through study in their degree program.