Blackboard Faculty Support


Here you will find all the necessary information to successfully delivery your Fully Online, Hybrid and Web Supported Classes. Blackboard is a course management system that allows students and faculty to share and engage with learning materials and to communicate with each other in a virtual learning environment. Blackboard is extremely flexible and offers many different capabilities. Below you will find documents that will help you enhance your Blackboard courses as well as accurate information on how to troubleshoot the most common technical issues.

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New to Blackboard Learn?

Check out the Faculty Blackboard Quick Start Toolkit for your online course success. The quick start guides includes instruction for:
     •Logging in
     •Viewing the Class Roster
     •Uploading a syllabus
     •Communicating using the email tools

For frequently Asked Questions (FAQs). Please visit Faculty FAQs

For a list of supported browsers, please visit the Blackboard 9.1 Supported Browsers page.

Important Information

Blackboard @ QCC/CUNY
Blackboard is hosted on Blackboard, Inc. infrastructure in Virginia. CUNY is licensed  to use Blackboard Learn (v9.1)
BB accounts are authenticated by the CUNY LDAP/PORTAL which pulls information from CUNYfirst.
Blackboard can be accessed through the CUNY Portal or the Blackboard Direct login. The CUNY portal is a gateway to various CUNY services: Blackboard, eSIMS, ePermit, information about applying to CUNY, CUNYMall etc. While most of this information was previously available, the CUNY portal makes it easier and faster to find what you need. And if you register on the portal, the ability to customize your view will make future visits to the portal more productive.

Teachers and students listed in CUNYfirst are automatically enrolled in their respective Blackboard courses
Department Chair -> Faculty + Course -> Registrar -> CUNYFirst -> LDAP/Portal -> Blackboard

Blackboard-process Blackboard course-shell is automatically created for every CUNY course before the beginning of each semester

• All Blackboard course-shells are set to “Unavailable” when they are created – so students will not see their courses when they login until their teachers make them available
• Teachers are the only ones who can make courses “Available”. How to make your course available



Getting Started with Blackboard's Mashup Tools
Blackboard’s Mashup Tool allows you to add YouTube videos, Flickr photos or SlideShare presentations to your course quickly and easily, without having to leave Blackboard.





CUNY First and Email Support -
Contact IT Help Desk

Phone: (718) 631 6273

Blackboard Support -
Contact Denis Bejar

Epsilen Support -
Contact Bruce Naples