Career Services Job Opportunities

Senior Technology Trainer

Description: The Professional Development Program (PDP) of the University at Albany’s Rockefeller College is seeking a service-minded individual who is committed to performing high-quality work to fill a Senior Technology Trainer position within PDP’s Department of Computer Training Services in New York City. Description of Duties: Under the direction of the manager or designee, provide instructor-led classroom-based and virtual classroom training on all aspects of the CONNECTIONS application to state and local district staff throughout the five boroughs of New York City and the surrounding area. He or she will additionally provide leadership to training teams, serving as master trainer for CONNECTIONS and supporting the development of system knowledge and platform training skills for these teams. Duties also include researching, evaluating, testing, and implementing training technologies; assisting in the coordination of project activities, including customized training and technical assistance; composing project plans and reports; and working closely with sponsor staff as needed to implement project deliverables. Perform other duties as assigned, such as assisting with computer-based training design and development and delivering training in various modalities for other applications, to meet contractual requirements.

Salary Low $60s
Type of Opportunity
Location Albany, NY
Field of Study
Degree Wanted Bachelor
Special Skills & Requirements 1) Bachelor’s degree from a college or university accredited by USDOE, or an internationally recognized accrediting institution. 2) A minimum of three years’ experience in technology-related training or training support experience. 3) Demonstrated ability to work effectively with diverse groups, handle multiple priorities and work under pressure. 4) Applicants must address in their applications their abilities to work with a culturally diverse population. 5) Ability to learn new software applications in a timely fashion. 6) Experience setting up and working with wireless PC networks and mobile labs. 7) Demonstrated proficiency with oral and written communication. 8) Knowledge of and experience using distance learning methods. 9) Excellent working knowledge of and experience teaching software, including Microsoft Office applications and Windows operating systems. 10) Variable work hours and travel throughout the five boroughs of New York City and the surrounding area (including areas that may not be served by public transportation) are required to attend meetings, gather information, test systems, or deliver training. 11) Ability to lift and transport computer equipment (laptops, PCs, monitors, etc.) up to 40 pounds. Preferred Requirements: 1) Master’s degree from a college or university accredited by USDOE, or an internationally recognized accrediting organization, in a related field. 2) Knowledge of the NYS Child Welfare system and the CONNECTIONS application. 3) Experience delivering technology-related training for a NYS public sector application. 4) Prior supervisory or staff development experience. 5) Knowledge of and experience presenting training for staff using assistive technology. 6) Knowledge of NYS legacy (mainframe) as well as current NYS computer applications, and/or the NYS Human Services Enterprise Network.
Company Name Albany’s Rockefeller College i
Address: 4 Tower Place Albany, NY 12203
About the Company: Now one of the largest university-based continuing professional education programs in the nation, the Professional Development Program began through a small contract with the former New York State Department of Social Services in 1975. From that modest beginning, PDP grew to establish an international reputation for delivering quality learning products on time and on budget—a track record that has resulted in multi-million dollar funding.
How To Apply: To apply, go to Applicants may also visit our website at for more information.
Expiration Date:


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