TRANSCRIPTS

TRANSCRIPTS ARE COPIES OF A STUDENT’S ACADEMIC RECORD.  By federal law (i.e. F.E.R.P.A.) a student must authorize release of their record in writing or by a specific identifier (e.g. PIN).  Transcripts can NOT be ordered by telephone EXCEPT THROUGH THE CREDENTIALS Inc. Service (See below) at an additional operator surcharge fee.

There are two kinds of transcripts: unofficial student copies and official copies.

• Unofficial student transcripts …
  … are unofficial copies that the student can request for his or her own records.
   
• Official transcripts…
  …are sent directly to other colleges and employers. Students should not have contact with an official transcript.
  If a university or employer requires an official transcript to be submitted with a students application the student must make a specific request – WITH THE NAME OF the receiving institution – for an official transcript in a sealed envelope to be mailed to themselves.  BE AWARE - IF THE SEAL OF THE ENVELOPE IS BROKEN THE TRANSCRIPT IS NO LONGER AN OFFICIAL DOCUMENT.

How much does a transcript cost?
If you order your transcript in person or by mail there is a $7.00 fee (per copy) for student copies of transcripts and those sent to agencies and institutions that are outside of CUNY. There is NO fee for transcripts sent to the University Application Processing Center (UAPC) or to another CUNY college.
If you order a transcript through the on-line service there is a $9.00 fee for student copies and for transcripts going outside of CUNY. There is a $2.00 fee for transcripts going to CUNY colleges.

How can I obtain a copy of my transcript?
You may obtain a copy of your academic transcript in one of the THREE following ways:

1. ONLINE
   1. Without charge at the CUNY PORTAL
      IF YOU ARE A CURRENTLY ATTENDING STUDENT, you may download an unofficial copy of your record on eSIMS through the CUNY portal www.cuny.edu. This copy is for information purposes only.
       
   2. Queensborough Community College has retained Credentials Inc. to accept transcript orders over the Internet. Please click on the checkmark below to enter your order. If you are uncomfortable placing an order over the Internet, you can call Credentials Inc. at 800-646-1858 to place your transcript request. There is an additional operator surcharge for placing orders over the telephone.
      
      .
      
      ……….for a $9.00 fee ($2.00 for CUNY) per copy,
      Both official and student copies may be ordered online.  a valid major credit card (Visa, Master Card, American Express or Discover) is required.
      Processing Time: 3 work days
      
      Use this link to check the status of your transcript request.
       
2. BY PHONE
   1. A transcript request can be made through the Credentials Inc. Service for an additional fee above the on-line Credentials fee this is an additional operator surcharge for placing orders over the telephone.
      If you wish to use this service call Credentials Inc. at 800-646-1858 (Operators available from 8:30AM CST to 5:00PM CST Monday thru Friday) to place your transcript request. PLEASE NOTE: THE REGISTRAR AT QUEENSBOROUGH DOES NOT ACCEPT DIRECT PHONE REQUESTS.
       
3. IN PERSON
   Pick up a transcript request form from the lobby of the Administration building. Go to the Bursar's Office (Room A-118), pay the $7.00 fee. Return the paid stamped request form to the Registrar's Office (A-104) and a student copy will be mailed to your home.
   
   You may also Download the PDF form
   
   Please allow 5 to 7 business days for your transcript request to be processed.
   If you are not using the downloadable form but writing a letter BE sure to include:
• Your full name.
  (If you have attended QCC under a different name, please include both.)
• Social security number
• Present mailing address
• Exact name and address where you want your transcript sent
• A $7.00 check or money order should be included for each request sent outside of the CUNY system or the University Application Processing Center (UAPC).
• Please make checks or money orders payable to:
  Queensborough Community College
   
4. BY MAIL      
   Download the PDF form
   Mail with $7.00 check or money order for each request outside of the CUNY system or the University Application Processing Center (UAPC).to:
   Transcript Department
   Registrar's Office, Room A-104
   Queensborough Community College
   222 05 56 Ave
   Bayside, NY 11364

What if I need a student copy of my transcript right away?
Queensborough Community College has retained Credentials Inc. to accept transcript orders over the Internet. Please click on the checkmark below to enter your order. If you are uncomfortable placing an order over the Internet, you can call Credentials Inc. at 800-646-1858 to place your transcript request. There is an additional operator surcharge for placing orders over the telephone.

.

……….for a $9.00 fee ($2.00 for CUNY) per copy,
Both official and student copies may be ordered online.  a valid major credit card (Visa, Master Card, American Express or Discover) is required.
Processing Time: 3 work days

Use this link to check the status of your transcript request.

Are there any reasons that my transcript request will not be processed?
The College reserves the right to withhold all information on the record of any student who has not fulfilled financial and other responsibilities to the College, including payment of student loans.