I can't remember my username. What do I do?

If you forgot your username, the steps below will walk you through retrieving it from the CUNY Portal. When done, your username will be displayed.

1. Go to the CUNY Portal Login page

2. Click on the Forgot your Username or Password? link
   

3. Use the Account & Password Reset link to retrieve your username.
   

4. Complete the information on the User Validation page & click Next
   

5. Click Confirm on the User Validation confirmation page
   

6. The page will display your VALID CUNY portal username and provide you with an area to enter a NEW password. The system remembers your last 6 passwords. Once you have entered and confirmed your NEW password, click Save
   

7. If you entered a password not already in the system for your account you will have successfully changed your password. If you tried to use an existing password for your account, you will need to do these steps again.
   

If you still have a problem getting your username, do the following:

Please contact Blackboard Support at Queensborough by filling out the form in it's entirety for any technical issues related to Blackboard.