Office of the President
Welcome from the President
Welcome to Queensborough Community College.
For more than fifty years, Queensborough has served students from the entire New York City region as a starting place to pursue their academic and career goals by providing a quality, affordable education in a supportive environment.
Queensborough proudly reflects the local Queens community—the most culturally diverse county in the United States. We distinguish ourselves from other higher education institutions in America with our ethnic diversity, including nearly equal populations of African Americans, Asians, Caucasians and Latinos. In fact, close to half of our students were born in other countries, and 38% speak a language other than English at home.
Our recent surge in enrollment brings the student population to more than 16,000 students enrolled in Associate degree or certificate programs, and another 10,000 students attending continuing education programs on our campus. Accredited by the Middle States Commission on Higher Education, Queensborough Community College offers Associate in Arts (A.A.), Associate in Science (A.S.), and Associate in Applied Science (A.A.S.) degrees as well as transfer and career degree programs. The College also offers non-credit courses, certificate programs, and access to the visual and performing arts.
The top two reasons students attend Queensborough are to transfer to a four-year college or university—over half of our students transfer to a four-year CUNY college after earning their Associate degree—and to obtain the necessary skills for career advancement.
A key goal for the College is to provide an academic environment that strengthens students' commitment and makes it possible for them to graduate or complete their goals in a timely manner.
Our nationally recognized Queensborough Academies offer every first-time, full-time student personalized academic and student support throughout their college career at Queensborough. While other colleges have implemented similar programs, Queensborough is the only community college to offer the initiative institution-wide, encompassing all of its programs of study. All of the five Queensborough Academies—Business; Health Related Sciences; Liberal Arts; Science, Technology, Engineering and Mathematics (STEM); and Visual and Performing Arts (VAPA)— provide special learning opportunities and activities, along with personalized guidance from Academic Advisers.
An important component of The Academies are high impact learning experiences such as service learning, writing intensive courses, internships, and educational opportunities at the College's three cultural resource centers, The Kupferberg Holocaust Resource Center and Archives, the QCC Art Gallery, and the Performing Arts Center. These enriched learning experiences serve to reinforce classroom teaching and deepen our students' commitment to their education.
Another hallmark of the College is research. Our faculty—76% hold doctorates or terminal degress—are actively engaged in community college pedagogical research to study and improve the teaching methodologies to benefit our students. They also conduct research in their academic disciplines, publish their findings, and compete internationally in academic forums. The faculty is equally dedicated to fostering critical thinking within a student-centered learning environment to provide students the space to pursue their own intellectual development.
As an entering student, you are encouraged to ponder your future beyond Queensborough—be it to earn your baccalaureate degree, or to advance to a professional career. Our faculty and administrative staff will help you to be successful in reaching your educational and professional goals. I wish you a rewarding experience while you are with us at Queensborough Community College, and the achievement of your goals and dreams in the years ahead.
Dr. Diane B. Call
Star Network News: Does your team have the character and characteristics of sales success?
2010 Queens Power Woman Dr. Diane Call
President of Queensborough Community College/CUNY
Tell us about your early years. Did you have clear career goals?
I was always drawn to education, and wanted to be a teacher. After several years of teaching high school English, I decided to change my graduate school major to work in higher education. My first master's degree program at Columbia required an internship at a college. Fortunately (and fortuitously), I was assigned to Queensborough Community College. That opportunity led to an amazing and satisfying career at QCC. I have spent almost all my professional life at the College, serving on the faculty and in every aspect of college administration, including student services, enrollment management, facilities, finance, and academic affairs. I have been a professor, a dean, a vice president, a provost, and now I serve as president. Looking back on my own experience, it took a bit of time for me to realize I had a career, and not simply a job. I would advise all young people to be thoughtful about every work experiences, and recognize the strengths and skills developed through any task or job, part time or full time. Through that process, we can learn what we like about various work activities, as well as what we do not find satisfying. That, too, is a valuable lesson, along with discovering those traits and abilities you possess that lead to success, at any level.
What are some of the earliest leadership lessons you learned?
It is important to be curious-to ask questions, to use relevant data in the decision making process, to respect opinions of others (even those with unconventional views), to anticipate outcomes (and be adaptable in response), and to maintain a sense of humor. Most of all, I learned the importance of sharing (and reinforcing) how the work and accomplishments of each individual can and do contribute to the successful outcomes we, as an organization, have identified as critical to our strategic goals.
Who would you say best helped to shape your leadership style?
In higher education there are always competing needs and interests among a variety of constituencies: students, faculty, staff and the community. At Queensborough, I have been fortunate to work with extraordinary leaders, especially my predecessor, who demonstrated respect for shared governance, and who modeled positive behavior as a leader, and especially, as a mentor. I learned from him that it is important to articulate and consistently share tenets that will shape goals for the organization-and to be transparent and inclusive in the development of shared objectives among governance and community leaders. Most significantly, he influenced my practice as a leader to identify potential in people, and support their success as individuals at QCC and beyond.
What challenges have you faced as a woman in business?
Many things have changed for women since I began my career. However, there remain several challenges distinct to gender, including the reality that women are still predominantly responsible for children (having them and caring for them) and often, for elder care as well. Today, there are advances in parental leave (for men, too) and many companies offer flexible schedules and/or telecommuting for working parents. Recognizing these realities and planning in advance and for the longer term allows for a greater degree of personal control over professional advancement.
What advice would you give to young women starting out?
Although there are many differences among young women in terms of their circumstances and thoughts of the future, I would offer this advice for personal and professional success: Stay curious. This is the first step towards knowledge rather than 'facts'---and knowledge is key to influencing people and circumstances, including your own; Stay in control of yourself. Focus and self-discipline can become instinctive and serve well in challenging times; Learn your craft---not just in theory and application, but in your heart as well -values and ethics will frame what you do and how you do it; Be ready. Prepare yourself through education and experience to create opportunity and more importantly, choice! It is important, after all you do to ensure you have opportunities, that you have the choice to take them!
What non-profits or boards are you currently active with/on?
Currently, I serve on the Board of the Research Foundation of the City University of New York.