Continuing Education

Professional & Workforce Development

Accounting

ACCOUNTING

This course will provide students with an introduction to fundamental financial accounting principles concentrating on analyzing, recording and communicating the economic events of business organizations. Classrooms with Computer Lab component. Required textbook is available at the QCC Bookstore.

Registrants will:" differentiate service-based businesses and merchandising firms" develop competency in preparing and understanding financial statements" gain insight into how owners, managers and other stakeholders use and interpret financial results" explore how contemporary issues and recent publicized events have impacted the business and regulatory environment and the crucial role accountants serve in the overall economic system" further encounter financial accounting and internal control systems businesses implement to monitor and safeguard their assets

Note: Registrants pursuing this NEW Accounting & Computer Assistant Business Certificate who have previously taken Accounting I (BUX 195) and have not previously taken Accounting II (BUX-196) should take this course to meet the requirements for the NEW Accounting & Computer Assistant Business Certificate.

QUICKBOOKS PRO FOR WINDOWS

Designed especially for small and home-based service and retail businesses. Manage and record day-to-day transactions. Set up your own accounting system to automate invoicing and payroll. Recommended: knowledge of Microsoft Windows (see page 21 - CPX-020) and completion of BUX 195 or a background in bookkeeping or accounting.

ACCOUNTING & COMPUTER ASSISTED BUSINESS CERTIFCATE

Designed for new business owners, bookkeepers, and those individuals prospectively working to support the business function in any field/industry, and students contemplating business careers and further study of accounting at the college level.

This curriculum consisting of Bookkeeping, Accounting, and QuickBooks Pro for Windows (CPX-300) focuses on basic accounting theory, combined with practical manual and computerized accounting technologies and techniques.Prerequisite: HS diploma or equivalent preferred/recommended.

Complete the Certificate in One Semester!

REQUIRED CERTIFICATE COURSES:

• BUX-194 Bookkeeping

• BUX-197 Accounting

• CPX-300 QuickBooks for Windows

Custom Contract Training

Continuing Education and Workforce Development provides custom contract training for various organizations including corporations, small businesses, non-profit agencies and government institutions. Please call Jeff Chen at 718.281.5546 to set up a meeting to discuss your needs. Here are a few areas in which we can serve you:

• Customer Service Skills • Sales • Wellness Programs

• Supervisory Skills • Financial Planning • Staff & Career Development

• ESL: Customized by Industry • GED • Change Management

• Computers: Microsoft Software • Strategic Planning • Communication Skills

AUTOCAD 2012: DRAFTING LEVEL I - BEGINNER

Learn setting up, naming, saving, drawing lines, circles, arcs and other geometrics, layers-level 1, inserting text, basic editing, polylines, rotating, arraying, trimming, plotting and printing. NOTE: AutoCAD software available at no additional cost. Prerequisite: Basic knowledge of computers.

Healthcare

ALLIED HEALTH & EMERGENCY CARE

Cardiac Life Support Training & Certification

Attain the skills for the professional rescuer. AHA requires "pass" grade on skills exam & minimum of 85 score on written exam to qualify for certification. Dress comfortably. Required textbook to be read prior to class: American Heart Association: BLS for Healthcare Providers (latest edition with new 2010 protocols), available at the QCC Bookstore.

NOTE:Students should take Basic(AHX-100) if more than one year since certification.

BASIC CARDIAC LIFE SUPPORT

Basic techniques for CPR certification.

AHX-100

*Includes $8.50 for pocket face mask as required by new AHA protocols and certification card.

Additional schedules may be available...

EMT Cerification: BASIC Course

Required textbook: Brady Emergency Care, 12th Edition, available at the QCC Bookstore.

MMR immunization proof required at first class.

Required: CPR Certification mandatory, previous first aid training highly recommended, minimum 12th grade reading level for intense reading and exam workload, and pass practical skills & complete clinical rotation on ambulance for certification.

Covers all techniques undertaken by the EMT, and all operational aspects of the job. Demonstration, practice, and clinical observation are integrated. To take the NYS exam and become certified, registrants must be 18, fluent in English, and not physically disabled. Bring to 1st class card certifying current CPR and standard First Aid or CFR credentials. Required Textbook: Brady Emergency Care, 12th Edition, is available at the QCC Bookstore. Prerequisite: CPR required & First Aid recommended. MMR Proof of Immunization required at 1st class. Exam at end of semester.

CERTIFIED NURSING ASSISTANT

Instruction includes lectures, lab, and clinical practice under the supervision of a licensed registered nurse. This 120-hour program is fully accreddited and approved by the New York State Education department. Payment Plan: $685 due at initial time of registration plus $15 registration fee. $365 balance due at end of first class month.

HEALTH TECHNOLOGY CERTIFICATION

Required textbooks available at the QCC Bookstore. Certificate of attendance awarded upon satisfying required course attendance, written exam, and skills demonstrations. Prerequisite: CPR (AHX-100) on page 5 (with AHA CPR Certification), and; Medical Terminology for Allied Health (AHX-179) - see below, and Standard First Aid.

No refunds issued for lateness. Timeliness and attendance is enforced; this will impact on eligibility for meeting program and exam requirements. High School Diploma or equivalent required.

EKG TECHNICIAN: NHA CERTIFIED

Obtain intoductory skills to secure an entry-level EKG Tech position. Introduction to cardiac anatomy and terminology, recognition of cardiac emergencies, obtaining a 12-lead ECG or EKG tracing and basic rhythm interpretation. Includes 4 hours Clinical offsite TBA A certificate of attendance will be awarded upon satisfying required attendance, written exam, and skills demonstrations. Required textbook available for purchase at the QCC Bookstore. Required: High School Diploma or Equivalent before class enrollment Prerequisites: CPR (AHX-100) + Medical Terminology (AHX-179) before class enrollment Corequisite: Standard First Aid (AHX-183) before or in conjunction with class enrollment

ELECTRONIC HEALTH RECORDS & HEALTH INFORMATION MANAGEMENT

This course will introduce students to the functions of the Electronic Health Record, its benefit to healthcare workers as well as the benefit to physicians and patients. The course will teach the students about the government requirements related to the transition from a paper based record to an Electronic Health Record. Students will explore the technological requirements for an Electronic Health Record system and discuss some of the available options as well as understanding the various systems that comprise the Electronic Health Record. Required textbook: Merida L. Johns, Health Information Management Technology: An Applied Approach, Third Edition, AHIMA

EMERGENCY ROOM TECHNICIAN CERTIFICATE PROGRAM

An ER Tech provides technical support to MDs and RNs to optimize patient care. The ER Tech assists the MDs and RNs by performing Phlebotomy and IV starts, performing 12-lead EKGs, transporting patients to other departments, performs wound care, obtains lab specimens, documents all care / procedures provided, and performs other responsibilities as assigned. Requirements: Registrants must have AHA / BLS certification current before beginning program and upon completion of program. Students will be required to meet with Program Coordinator once per semester to assess progress towards completion of program. HS Diploma required. Participants will be required to complete all course work and to successfully complete all certification exams within 2 consecutive semesters.

Upon successful completion of all courses, candidates will be awarded QCC "Emergency Room Technician" Certificate of Completion. Prerequisite: To earn the certificate, the following five courses must be successfully completed within 2 consecutive semesters at Queensborough Community College/Continuing Education: AHA/BLS (Basic Cardiac Life Support) AHX-100: Prerequisite for all courses EKG Technician: AHX-170 Emergency Medical Technician: AHX-110 IV Technician: AHX-172 Medical Terminology: AHX-179 Waivers available upon verification for current EMTs for EMT requirement (upon verification of active status)

Note: These Courses must be taken sequentially as follows: 1st semester: AHX-100, 110, 179 2nd semester: AHX-170, 171, 172 Completion semester: AHX-174 Emergency Room Technician (AHX-174)

Bundle Pricing for Certificate Program ONLY AVAILABLE at initial time of registration.

REFUND POLICY: Requests caculated by subtracting individual course costs from bundle rate prior to 2nd class meeting. All 7 courses @ $4500. For current EMT’s - Only 3 courses (EKG, IV, Phlebotomy) @ $3150 Partial Payment Schedule: 50% tuition payment due at initial time of registration & balance due at end of 1st semester. Students will not be permitted to enroll in sequential certificate courses for 1st subsequent semester unless balance of tuition payment is made prior to new enrollment. Note: Early Registration Discount is not applicable.

INFECTION CONTROL

NYS mandated training for renewing health-care licenses. Approved by the NYS Dept. of Education, this course covers Dept. of Health policy re: H.I.V. and Hepatitis B, and Board of Regents and Dept. of Health regulations on professional conduct. Receive certificate of completion.

IV TECHNICIAN

Attain training in IV administration via lectures, demonstrations and hands on skills practice sessions. Topics: Venous / Vascular, Anatomy and Physiology, Complications of IV Therapy, Fluids and Electrolytes, Calculations, Drug Interactions and Adverse Reactions. Students will obtain skills required for IV Therapies including: Butterfly Needles, IV Pumps, Controllers, Filters, CVCs, Ports, and PICC Lines. Students will be required to satisfy attendance, written exams, class participation and demonstration of skills requirements. Required textbook for purchase at QCC Bookstore.

Prerequisites: AHA CPR Certification and Phlebotomy Technology or previous Phlebotomy/ EMT experience. These must be presented to Instructor during the first class session Obtain skills required for IV Therapies including: Butterfly Needles, IV Pumps, Controllers, Filters, CVCs, Ports and PICC lines. Registrants will be required to satisfy attendance, written exams, class participation and demonstration of skills requirements. Required textbook available for purchase at the QCC Bookstore.

Prerequisites: CPR (AHX-100) & Medical Terminology (AHX-179) and AHA CPR Certification. AHA CPR Certification and Phlebotomy Technician (AHX-171) or previous Phlebotomy experience presented to instructor at first class. High School Diploma or Equivalent required.

MEDICAL TERMINOLOGY FOR ALLIED HEALTH PROGRAMS

This course teaches word construction and definitions that together comprise the language of medicine. Registrants will learn to identify medical words and terminology by their component parts, and will also receive an introduction to basic anatomy and physiology (with a focus on the cardiovascular and hematic systems) This course teaches word construction and definitions that together comprise the language of medicine. Learn to identify medical words and terminology by their component parts, and will also receive an introduction to basic anatomy and physiology (with a focus on the cardiovascular and hematic systems) and understand the importance of medical terminology in the healthcare professions. Participants will be required to pass a quiz at the end of Day 1 and an exam at the end of Day 2. Required textbook is available at the QCC Bookstore. This course is recommended for EMT students.

PHLEBOTOMY TECHNICIAN: NHA CERTIFICATION

Obtain the introductory skills to secure an entry level phlebotomy position. Learn various methods of blood collection through venipuncture, capillary puncture, and existing intravascular devices. Emphasizes use of anticoagulants, the order of draw, and procedures for obtaining and processing specimens. Safety considerations for all health care professionals and patients discussed. Course includes 4 hours Clinical - offsite TBA. Registrants should purchase stethoscope, B/P cuff, lab coats, and non-latex gloves; with $35 cash (approximatley) paid to instructor at first class meeting for venipuncture supplies.

Attendance, written exams, and skills demonstration required. A certificate of attendance will be awarded upon successful completion of the course. Course does not include NHA-certification test; please register separate section (AHX-171 NHA) with additional $25. Aprroximate NHA exam cost.$100 fee paid directly to testing agency when registering for exam at class on test date. Required textbook available for purchase at the QCC Bookstore. Required: High School Diploma or Equivalent before class enrollment Prerequisites: CPR (AHX-100) + Medical Terminology (AHX-179) before class enrollment Corequisite: Standard First Aid (AHX-183) before or in conjunction with class enrollment

Medical Office Assistant Certificate Program

The demand for Medical Office Assistants in hospitals, long term care facilities and doctor’s offices continues to increase in NYC. Assistants are now being asked to manage administrative functions of the practice, including electronic health records billing and coding procedures, clinical, technical and diverse cultural skills. Earn industry certifications from the American Health Information Management Association, American Heart Association, and National Healthcareer Association.

The Certificate Program consists of:

• Medical Office Biller Certificate (6 courses)

• Clinical Competency Track (4 courses ): CPR, EKG, Phlebotomy, Standard First Aid

• Electronic Health Records (E.H.R.) & Cultural Competency in Healthcare (1 course each)

Program Highlights

• Training & preparation for employment demands of this growing healthcare sector:

> Receive four industry-recognized certifications

> Courses designed to maximize learning potential

> Cutting edge curriculum across multiple disciplines, including clinical and cultural

• Benefit from QCC ‘s existing infrastructure in professional and workforce development:

> Established workforce partners to assist with career development

> Relevant, industry-based internships to enhance experience and marketability

> Job search services: industry-specific resume writing, interview skills, referrals

Complete Certificate within Two Consecutive Semesters per below schedules

Please note additional costs and prerequisites under each individual course description. Registrants must pay $15 registration fee each semester and exam fees.

• CPR – page 5 • Medical Billing Intro & Computer Mgt. – page 10 • Standard First Aid – page 5 • Medical Claims Problem Solving – page 11 • EKG – page 6 • Medical Terminology & Systems I – page 10 • Phlebotomy – page 6 • Intro to Pharmacology – page 11 • CPT Coding – page 10 • Electronic Health Records – page 11 • ICD9 Coding – page 10 • Cultural Competency – page 11

QCC Medical Office Assistant Certificate Training Package: MBX-001

STANDARD FIRST AID: AMERICAN HEART SAVER

Attain employee training on external bleeding control, injuries, wound care, asthma and allergic reactions, (weather-related) shocks, burns, poisons and sudden illness in the workplace. Learn to recognize everyday emergency situations and take appropriate action until professional help arrives. The American Heart Heartsavers guidelines mandate the required workbook manual be read prior to class (available at the QCC Bookstore @ less than $10).

CHILD ABUSE ID & REPORTING CERTIFICATION

Approved by the NYS Dept. of Education, this course covers legal definitions of child abuse, neglect, and maltreatment; physical and behavioral signs of abuse; procedures for reporting; and legal implications of reporting and failing to report. Bring license & SSN to class.

BLUEPRINT READING & ESTIMATING

Interpret drawings used in the building trades and read blueprints for residential and commercial buildings, including site, structural steel, wood frame, concrete, masonry, HVAC, electrical and plumbing prints. Cost estimating and planning will be discussed.

BOOKKEEPING

Designed for those with little or no previous experience in Bookkeeping but aspire to grow in this career. This course covers basic bookkeeping information and practices. Emphasis will be placed on manual bookkeeping. Registrants will be encouraged to discuss job situations and also share personal experiences in this field. Classrooms with 5 sessions of Computer Lab component. Registrants will learn bookkeeping terms and their applications, including: "revenues and expenses" journal entries "general ledger" the accounting cycle "financial statements" special journals" merchandising accounts" depreciation" checking account" interest" payroll records" partnerships" corporations" bank reconciliations" preparing reports using the computer Required textbook: Bookkeeping Made Simple by David A. Flannery, The Philip Lief Group is available at the QCC Bookstore.

Note: Registrants pursuing this NEW Accounting & Computer Assistant Business Certificate who have previously taken Bookkeeping I (BUX 192) and have not previously taken Bookkeeping II (BUX-193) can take this course per below schedule (BUX-194 NEW for 5 Computer Lab sessions) to meet the requirements for the NEW Accounting & Computer Assistant Business Certificate. These registrants will continue with the same textbook from Chapters 9 thru 18.

Microsoft Excel

Create, edit, copy, save, print worksheets; construct formulas, columns, rows; format text and cells; introduction to charts.

Massage Therapy

DRIVING EDUCATION TEACHER

DRIVER TRAINING & TRAFFIC SAFETY SEMINAR

Meets the technical requirements of the DMV for future or present driving school instructors (also known as the "30-Hour Basic Instructor's Course" or "Methods and Content Course for In-car Instruction" which satisfies the Commissioner's Regulations, Part 76.15, of the NYS DMV requirements for certifying driving instructors). Emphasizes the principles of defensive driving and behind-the-wheel instructional techniques. Reviews traffic rules and regulations. Recommended for fleet safety supervisors. Required textbook: Responsible Driving is available at the QCC Bookstore.

DRIVERS EDUC: CLASSROOOM TEACHING TECHNIQUES

Guidelines, instructional techniques, and actual demonstrations of effective teaching procedures designed to help driving instructors attain a higher level of professional skill in presenting the DMV's Prelicensing Course. Also known as the "Teaching Techniques and Methodology" course, which satisfies the Commissioner's Regulation, Part 7.3, of the NYS DMV requirements for certifying driving instructors to teach the Prelicensing Course.

TEACHER CERTIFICATION

CHILD ABUSE & ID REPORTING

For teachers, MDs, RNs, podiatrists, DDSs, dental hgienists, optometrists, psychologists. Approved by the NYS Dept. of Education, this course covers legal definitions of child abuse, neglect, and maltreatment; physical and behavioral signs of abuse; procedures for reporting; and legal implications of reporting and failing to report. Bring license and SSN to class. Participants receive Certificate of Completion.

MASSAGE THERAPY

FOOT REFLEXOLOGY: BEGINNER

The feet are our foundation and platform for energy support to our entire body. Foot Reflexology is a natural bodywork technique that nurtures the whole body and helps reduce the symptoms of stress. Designed specifically for the massage therapist or healthcare professional, you will learn to administer this holistic healing art as a one hour stand-alone session and as part of an integrated session with massage or other bodywork modality, from various client positions on the table.

Providing reflexology in your practice will help expand and increase your clientele. In Beginner Reflexology, the student will be introduced to the rich and fascinating history, principles, benefits and uses of this ancient healing art and science that's become increasingly popular in our modern era of holistic healthcare. The student will study reflexology maps, basic relaxation and reflex techniques and locations of all organs, glands, body systems and body parts as they relate to reflexology. Extensive hands-on training using proper technique and body mechanics will be emphasized.

The student will have a comprehensive understanding of reflexology, be able to administer and document 1-hour general reflexology sessions utilizing various techniques, proper body mechanics and posture. QCC is a Deemed Massage Therapy Continuing Education Sponsor.

There is a $10 fee, payable to instructor, for Course Manuals and supplemental handouts. Student provides own sheet, towel, fragrance-free non-greasy lotion. Intermediate and Advanced courses will be offered in the future to qualify for the ARCB (American Reflexology Certification Board) National Certification Exam. To register, call Catherine Stapleton at 646-541-9429, or email stapletonc@mac.com Note: This program is exempt from discounts.

NURSING

HOME HEALTH AIDE

Home Health Aides are in high demand in today's job market. Our mission is to provide quality home care in an holistic manner. Home health aides provide direct care to the elderly, chronically ill or disabled patients in the comfort of the patient's home rather than in a hospital or long-term care facility. The Home Health Aide program offers a broad foundation of knowledge and skills required. Instruction includes lectures, lab, and clinical practice under the supervision of licensed registered nurse. Program consists of 77 hours of classroom instruction, 8 hours of lab of clinical instruction in an offiste facility. This 85-hour program is fully accredited and approved by the New York State Education Department. Prerequisites: High School Diploma or GED, and; US Citizenship or Legal Working Permits. Students will be tested in basic reading comprehension prior to admission into the program. Proof of immunizations will also be required.

INTERIOR DESIGN

INTERIOR DESIGN & DECORATING CERTIFICATE

To earn the Certificate in Interior Design & Decorating, candidates must successfully complete a total of seven courses: four (4) required courses and three (3) electives. Students who do not wish to earn the certificate may take individual courses. The program has been redesigned with the Certificate requirement to take: • Four (4) Required classes • Three (3) Elective classes Each class will be offered only once a year in distinct semesters delineated below, with two (2) Required & one (1) Elective class each available in the Fall and Spring semester(s), and one (1) Elective class during the Summer semester.

Fall offerings:

2 Required: Basic Introduction • Interior Design CAD (formerly/merged: IDX-122 Interior Design CAD & IDX-120 Drafting) 1 Elective: Accessories & Color (formerly/ merged: IDX-110 Art, Accessories, Hardware & IDX-119 Color Concepts)

Spring Offerings:

2 Required: History of Design • Portfolio Presentations 1 Elective: Designing Spaces: Kitchen, Bath, and Lighting (formerly/merged: IDX-113 Kitchens & Baths & IDX-112 Lighting)

Summer Offerings:

1 Elective: Business Resource Seminar (formerly/merged: IDX-140 Resource Tours & IDX-105 Business Basics)

Non-Certificate Courses

• Decorative Faux Finish Painting

• Feng Shui

• Home Staging

HISTORY OF INTERIOR DESIGN

Learn about decorative styles and motifs, ornamentation, historical backgrounds from the 18th Century and the grace of the Queen Anne style to 20th Century French styles, flamboyant Art Deco. Also, the Arts & Crafts movement, the Mission style, and Art Nouveau discussed.

PORTFOLIO PRESENTATIONS

Construct final presentation boards essential for client projects and related applications, showing details and actual samples to be used, with recommendations for all aspects of the project. Bring your own project to develop. Please ask for the materials list at time of registration. Prerequisite: drafting course/experience.

DESIGNING SPACES: KITCHENS, BATHS, AND LIGHTING

Kitchens and baths are receiving a big percentage of the building and redecorating budget. New trends and fixtures, budgeting needs and plumbing requirements will be covered, as well as appropriate lighting for the entire home. Please ask for materials list at time of registration.

INTERIOR DESIGN: CAD/DRAFTING

This course offers a user-friendly, mouse-driven CAD program for those looking to design and visualize their decorating projects. Create a floor plan and color scheme by experimenting with myriad styles and templates-all before making a single purchase. Print out a two and three-dimensional view of your room and a shopping list containing product and vendor information. You will also learn basic hand-drafting techniques, including using drafting tools, drawing floor plans and elevations, placing furniture and lighting symbols. Required Additional Payments & Materials: Registrants are required to purchase software: Home Designer Suite for Windows, available at homedesignersoftwawre.com/products, and bring it to the first class meeting. Approximate cost $100, as addition to course tuition payment. Hand-drafting materials are also required. Please ask for a materials list at time of registration! NOTE: This Required course has been merged with previously offered two (2) required classes of Interior Design CAD (IDX-122) and Drafting (IDX-120)

INTERIOR DESIGN: FENG SHUI YOUR LIFE!

ENERGY DESIGN FOR HOME & OFFICE

Discover how the foundational principles of the Chinese art of placement can dramatically improve your life. Learn how to enhance your home and workplace to benefit and support changes in your health, wealth, career and relationships. We will use the 'bagua' energetic life map to shift your emotional and spiritual well being. Feng Shui meditation will also be taught to remove negative influences and build up your inner ch'i. As part of this mini workshop, we will view a movie of a Feng Shui consultation, to look at the spatial and aesthetic design of a room from this new perspective.

Please bring a new, unused Chinese or American red envelope (easily obtained at Kinko's or Staples) with $1 inside to present to the instructor at the first session as a part of the time-honored tradition of Feng Shui.

ANTIQUE FURNITURE RESTORATION WORKSHOP

Restoring old furniture is environmentally helpful! We recycle and renew restoring the old to reside in its present place in time. Learn about antique furniture and the proper processes to condition, repair and restore a piece of old furniture. Bring a small piece of furniture to class to evaluate condition / age; learn through hands on training the current standards for restoring your piece.

INTERIOR DESIGN: INTERIOR DECORATION - BASIC INTRODUCTION

This course covers everything from planning a room and laying it out to color and fabric coordinating, lighting, flooring, window treatments, furniture styles, and what you should know before you buy a sofa. A perfect introduction to our program, whether you wish to pursue a career in design or plan a personal decorating project. Required textbook: Foundations of Interior Design by Susan J. Slotkis. Note: This Required Course is only offered once per year in the Fall semester.

MEDICAL BILLING

MEDICAL BILLING: MEDICAL TERMINOLOGY & SYSTEMS I&II

Incorporates system-related pathology and drug highlights, diagnostic/laboratory tests. Material fee of $10 payable to instructor at first class meeting. Required textbook: The Language of Medicine (8th Edition) by Davi Ellen-Chabner (Publisher: Saunders) available at the QCC Bookstore.

CULTURAL COMPETENCY IN HEALTH CARE

In order to meet the needs of an increasingly diverse patient population, healthcare providers must understand how cultural forces influence health perceptions. The aim of this course is to produce healthcare providers who understand the role of culture in health care practice, and are equipped with the skills necessary to assess and navigate their profession with greater cultural awareness and responsiveness.

ELECTRONIC HEALTH RECORDS & HEALTH INFORMATION DATA MANAGEMENT

This course will introduce students to the functions of the Electronic Health Record, its benefit to healthcare workers as well as the benefit to physicians and patients. The course will teach the students about the government requirements related to the transition from a paper based record to an Electronic Health Record. Students will explore the technological requirements for an Electronic Health Record system. Required textbook: Merida L. Johns, Health Information Management Technology: An Applied Approach, Third Edition, AHIMA

MEDICAL BILLING INTRODUCTION & COMPUTER PRACTICE MANAGEMENT

Learn the fundamentals of Medical Office Billing with the hands-on management of a medical practice using the Medisoft Advanced Patient Accounting software. Simulate an on-the-job setting with an indepth look into the business practices of a successful medical practice. Topics include: setting up and managing a medical practice, using the universal coding system to prepare medical claims to third party payers, government and insurance regulations, maintaining good patient medical and financial records. Recommended for class: Basic computer skills, USB 2.0 “thumb drive” device.

MEDICAL BILLING: BASIC FIRST AID

Attain the skills to assess an emergency situation, including the ABCs of emergency care and basic life support. Learn the differences between treating babies, children, adults,, and the elderly in most medical emergency situations. Instructions for the preparation of an adequate first aid kit, along with federal OASHA requirements and the Good Samaritan Act providing protection for the rescuer will be covered. No textbook required. Handouts provided. This course will not include CPR

MEDICAL BILLING: INTRODUCTION TO PHARMACOLOGY

Learn definition of key pharmacology terms; classification of drugs based on preparation; types and uses of drugs; system of measurement of medication; federal laws concerning the 5 levels of controlled substances and OSHA regulations; and; reaction of drugs. No textbook required. Handouts provided.

MEDICAL BILLING: CPT CODING

Learn the universal medical coding system to select the correct procedural code(s) for bill submission to maximize reimbursement. Required textbook: 2012 CPT Coding Book (American Medical Association) and a medical dictionary, available at the QCC Bookstore.

MEDICAL BILLING: HOSPITAL & HOSPICE BILLING

Learn the specific billing procedures and the payment cycles. Overview of the elements necessary for documentation and compliance with insurance regulations discussed to ensure prompt reimbursement.

MEDICAL BILLING: ICD-9 CODING WITH INTRODUCTION T0 ICD-10

Focus on diagnostic coding through use of the International Classification of Diseases, Ninth Revision, Clinical Modification (ICD-9-CM) system. Completion of this course, in conjunction with CPT coding (MBX-103), enables you to obtain maximum reimbursements on claims. ICD-10 coding books will be provided for use during class.

MEDICAL BILLING: JOB SEARCH PREPARATION

Gaining successful employment requires you to market yourself when job-seeking. Determine your professional marketing objectives; prepare a top-notch resume and effective cover letter; learn proper interviewing techniques, including appropriate mannerisms and attire, interview follow-up, how salary is determined, and strategies for your on-the-job success. The second meeting will be on the computer, thus offering direct hands-on job preparation and resume development.

MEDICAL BILLING: MANAGED CARE - DEALING W/ THE 'HASSLE' FACTOR

Managed Care Plans (MCP) are, in many cases, "the only game in town", thereby requiring that physicians, front-line coding, and billing staff be well versed in dealing with the many factors associated with these type of health insurers. Learn about MCP care and its impact on healthcare delivery, the distinctions between HMOs, PPOs, and POS, MCP & terminology, contractual issues and analysis, payment and policy process, NYS law & antitrust provisions, and prompt payment law.

MEDICAL BILLING: MEDICAL CLAIMS PROBLEM SOLVING

A "must" for healthcare facilites as the link between the medical provider and the insurance carrier. Learn to recognize and prevent common reasons claim payment is delayed, reduced, or denied, and proper strategies to resolve disputes.

MEDICAL BILLING: NYS WORKERS COMPENSATION & NO FAULT INSURANCE

Geared to new and established medical office managers, physicians, coders, and entry-level employees to gain better understanding of the rules and regulations of the NYS Workers' Compensation (WC) program. Learn key provisions of the NYS WC law, including how to enroll, payment process of WC Fee Schedule, procedures to file claims promptly and tracking, properly challenge claim denials, arbitration and legal WC issues, reporting requirements, and impact of recent court decisions/legislation on the business practice.

MEDICAL OFFICE ASSISTANT CERTIFICATE PROGRAM

The demand for Medical Office Assistants in hospitals, long term care facilities and doctor’s offices continues to increase in NYC. Assistants are now being asked to manage administrative functions of the practice, including electronic health records billing and coding procedures, clinical, technical and diverse cultural skills. Earn industry certifications from the American Health Information Management Association, American Heart Association, and National Healthcareer Association.

The Certificate Program consists of:

• Medical Office Biller Certificate (6 courses)

• Clinical Competency Track (4 courses ): CPR, EKG, Phlebotomy, Standard First Aid

• Electronic Health Records (E.H.R.) & Cultural Competency in Healthcare (1 course each)

Program Highlights

• Training & preparation for employment demands of this growing healthcare sector:

> Receive four industry-recognized certifications

> Courses designed to maximize learning potential

> Cutting edge curriculum across multiple disciplines, including clinical and cultural

• Benefit from QCC ‘s existing infrastructure in professional and workforce development:

> Established workforce partners to assist with career development

> Relevant, industry-based internships to enhance experience and marketability

> Job search services: industry-specific resume writing, interview skills, referrals

Complete Certificate within Two Consecutive Semesters per below schedules

Please note additional costs and prerequisites under each individual course description. Registrants must pay $15 registration fee each semester and exam fees.

• CPR – page 5 • Medical Billing Intro & Computer Mgt. – page 10

• Standard First Aid – page 5 • Medical Claims Problem Solving – page 11

• EKG – page 6 • Medical Terminology & Systems I – page 10

• Phlebotomy – page 6 • Intro to Pharmacology – page 11

• CPT Coding – page 10 • Electronic Health Records – page 11

• ICD9 Coding – page 10 • Cultural Competency – page 11

QCC Medical Office Assistant Certificate Training Package: MBX-001

Tuition Options:

• Pay for individual courses as listed on designated pages OR

• Bundle Pricing for Certificate Program ONLY AVAILA BLE at initial time of registration: $4,495 Refund Policy: Requests calculated by subtracting individual course costs from bundle rate prior to 2nd class meeting.

Partial Payment Schedule available for Bundle Pricing Program Package: 50% due at initial time of registration & 50% balance due at end of 1st semester For more information please contact Jeff Chen at (718) 281-5546 or jchen@qcc.cuny.edu Discounts not applicable for this program.

PARALEGAL

COMPUTERS IN THE LAW OFFICE FOR PARALEGALS & LAWYERS IN LEGAL ORGANIZATIONS

Acquire up-to-date information technology regarding the use of software and hardware for legal research, file, client, and accounting management. Learn basic computer concepts via software programs including Microsoft Word, Tabs3, AbacusLaw, Lexis & Westlaw. Topics covered: legal timekeeping and billing, litigation support software, case management, docket control, and Internet legal/factual research software, and; mobile computing, document management, security, ethics, law website design, and other trends in legal computing. Each topic is presented in a clear and organized manner incorporating many examples of how the software is actually used by the paralegal or attorney on-the-job. Hands-on tutorials provide participants with the opportunity to apply what is presented in the text and practice using computers to complete legal work. Prerequisites: Basic computer and Internet knowledge, access to computer. Required textbook includes the required free software and is available at the QCC Bookstore. This 30-hour course will become a part of the Spring 2010 Paralegal Certificate requirement.

NOTARY PUBLIC SEMINAR

Learn the laws, concepts, and procedures for the NYS test. Highlight situations the officer may encounter, i.e., avoiding conflict of interest, professional ethics, proper fees, handling special situations, and minimizing legal liablitiy.

PARALEGAL II: LEGAL RESEARCH, INTERVIEWING & FIELDWORK

This comprehensive course will introduce students to the fundamental skills needed to conduct legal research inquiries, investigations, and interviews. Emphasis is given to practical applications and real-life work experiences of paralegals by combining exercises and theories. Includes computer training sessions. Required textbooks available for purcchase at the QCC Bookstore. Prerequisite: High School Diploma or equivalent; basic computer, internet and writing skills. Attendance mandated.

PARALEGAL PROGRAM I: LEGAL OFFICE PROCEDURES

This comprehensive course will introduce students to the principles and practices of the paralegal profession. Basic review of the American legal system, the mechanics of the law office and the legal field covered. Understand the civil litigation process, immigration law, family law, landlord & tenant dispute, contract law, and criminal justice. 8 hours Fieldwork included - schedule TBA. Required textbooks available for purchase at the QCC Bookstore. Prerequisite: High School Diploma or equivalent; basic computer, internet and writing skills. Attendance mandated.

PEST CONTROL TECHNOLOGY

PEST CONTROL & ENTOMOLOGY TECHNOLOGY

This course educates and fulfills the requirements to take the NYSDEC Certification Exam in category 7A Structural Rodent, and exceeds the classroom requirements for the apprentice training. Approved for 30 NYSDEC certification credits. Also approved for recertification credits. With environmental consciousness on the rise, now is a good time to explore a career in the field of professional pest management. THIS CLASS WILL NOT BE OFFERED FALL 2012 - INSTEAD SEE BELOW OTHER OFFERINGS: BED BUGS: THE NEW VAMPIRES (BUX-518 T) This course covers all aspects of bed bugs from identification to control, whether you are a resident, building manager, or pest professional. Learn the latest information by attending this fascinating program, taught by a member of the NYC Bed Bug Advisory Board. This course is approved for 2 NYSDEC certification credits 7A, 8, 10. URBAN RAT MANAGEMENT (BUX-518 W) Similar to instruction provided for the NYC Department of Health, learn how to identify, exclude, and control rats & mice, and avoid possible violation and protect your quality of life. Designed for building personnel and pest professionals. Course approved for 3 NYSDEC Credits 7A, 7F, 8, 10.

REAL ESTATE SALESPERSON LICENSING: 75 HOUR

This course is designed to prepare students to take the New York Sate Salesperson License Examination, and meets the revised 75-hour requirement for exam preparation set by New York Sate effective July 2008. Topics covered include license law and regulations; law of agency; legal issues; the contract of sales and leases; real estate finance; land use regulations; construction and environmental mathematics; municipal agencies; property insurance; taxes and assessments; condominiums and cooperatives; commercial and investment properties; income tax issues in real estate transactions; and mortgage brokerage.

REIKI CERTIFICATION: FIRST DEGREE WORKSHOP

Learn to feel less stressed and promote your own health. Tap into universal life force energy for self-healing and helping others. Reiki (ray-key) is an ancient hands-on healing technique for modern times. Reiki restores energy balance and vitality by relieving physical and emotional effects of unreleased stress through deep relaxation. Experience the energy balancing process that allows you to activate and apply the Reiki energy for healing. Learn the history of Reiki, Eastern and Western versions of Reiki, the energy centers of the body, and the basic hand positions for treating self and others. Each participant will have the opportunity to give and receive a Reiki session. This course is applicable to all nurss for both self-care and use in health care settings. The purpose of Reiki is to enhance one's overall well-being. By the end of the course, participants will be able to apply the principals and techniques of Reiki to onself and others. Suggested textbook: Reiki, the Healing Touch-First and Second Degree Manual by William Lee Rand. $10 additional fee for RNs tro receive 6.5 Contact Hours.

REIKI III: ADVANCED

This intensive workshop incorporates advanced techniques including the Master attunement and symbol, the use of crystals and the Reiki grid. Additional $10 fee for manual payable to instructor Prerequisite: Reiki II completion 6 months or more prior to this class.

TAX PRACTITIONER'S INSTITUTE

14th Annual Tax Practitioner's Institute: BUX-415 F The IRS Stakeholder Liaison Field and New York State Society of Enrolled Agents jointly present this seminar on the following topics: 2012 Federal Tax Law updates 2012 New York State Tax Law updates Practice before the IRS, Circular 230 Update Additional Topics to Be Announced Please note: Topics subject to change. Designed for CPA's, Enrolled Agents and other tax practitioners, this agenda of important issues and hot topics meets the needs of practitioners who handle individual and business accounts. The program carries 8 continuing education credits for tax professionals. The $165 tuition includes all sessions, materials, refreshment breaks, buffet luncheon and the $15 registration fee. Approved by NYS Education Department for 8 CPE credits. New York State Dept. of Education Sponsor License #001711. Note: Early registration discount (pay only $145) for registering by Monday Oct. 3rd. NEW: Ethics & Responsibilities for Tax Professionals: BUX-415 FA Ethics CPE is part of the required continuing education curriculum for a Registered Tax Return Preparer (RTRP). Preparers of federal income tax returns are subject to the ethical standards described in IRS Circular 230. The rules in Circular 230 have always applied to certified public accountants, attorneys and enrolled agents. With the implementation of IRS Tax Preparer Certification, Circular 230 now applies to additional tax professionals. This course is based on one CPE credit for each 50 minutes of study time designed to help the tax professional understand the rules and regulations governing the tax profession and the practical application of these rules in the daily operation of their businesses. The course illustrates the compliance requirements of Treasury Department Circular 230 as it applies to Enrolled Agents, CPAs, and attorneys in their practice before the Internal Revenue Service. Includes Continental Breakfast Please Note: Both of these programs are exempt from further discounts.

Massage Therapy

THERAPEUTIC TOUCH: INTRODUCTION

Join us in this exciting workshop to learn the basics of this "TT" treatment to help yourself and others manage pain, stress, and boost the immune system.



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