Occupation Info

Insurance Adjuster

Overview: Investigate, analyze, and determine the extent of insurance company's liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.
Duties: Examine claims forms and other records to determine insurance coverage. Investigate and assess damage to property and create or review property damage estimates. Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review. Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability. Negotiate claim settlements and recommend litigation when settlement cannot be negotiated. Analyze information gathered by investigation, and report findings and recommendations. Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims. Prepare report of findings of investigation. Refer questionable claims to investigator or claims adjuster for investigation or settlement. Collect evidence to support contested claims in court.
Degree(s): A.A. Liberal Arts and Sciences 
A.S. Liberal Arts and Sciences (Mathematics and Science) 
A.A.S. Accounting 
A.A.S. Management: Marketing Concentration 
A.S. Business Administration (Accounting and Marketing) 
  
A.S.  Computer Science and Information Security 
Job Outlook: Employment in this field is projected to grow 2% to 4% from 2014 to 2024, which is slightly slower than the average projected growth for all occupations.
Education Level: Training for this occupation generally requires an Associate Degree from a 2 year or community college.
Recommended Skills:
  • Weighing out the options in a situation or a problem and logically choosing the best course of action.
  • Paying attention to what other people are saying, and taking time to understand the points being made.
  • Allocating and budgeting your time for different tasks so that things get done when needed.
  • Bringing people together to discuss and resolve differences.
  • Being aware of the reactions of others, and understanding why they react the way they do.
  • Persuading, encouraging and motivating others to accept your ideas.
  • The ability to understand complex written paragraphs, instructions, or reports.
  • Using logic to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Talking, giving speeches, or speaking in a group to convey information, explain ideas, or give instructions.
  • Composing and communicating your ideas in written form.
Recommended Values:
  • Having a routine job where the duties are very predictable and not likely to change over a long period of time.
 

* National data collected by the Department of Labor in 2014 with projections through 2024. For New York green job information .

* For New York salary data information .

* For New York green job information .

Understanding acquiring positions in this field may be enhanced through continuing academic study (i.e. earning a baccalaureate or a master's degree) and/or work experience in the field, Queensborough Community College has established transfer agreementswith other institutions for students who wish to further pursue their educational goals. Students are highly encouraged to meet with one of our Career Services to fully understand the opportunities available through study in their degree program.

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