Customer Service Supervisor
|Overview:||Supervise and coordinate activities of workers involved in providing customer service.|
|Degree(s):||A.A.S. Management: Marketing Concentration
A.S. Business Administration (Accounting and Marketing)
|Job Outlook:||Employment of customer service supervisors is expected to grow faster than average through 2018 spurred by companies’ emphasis on customer relationships. Good prospects are in the finance and insurance industry as well as for Internet companies that provide customer service by telephone. Bilingual applicants will have an advantage.|
|Education Level:||Training for this occupation generally requires an Associate Degree from a 2 year or community college.|
* National data collected by the Department of Labor in 2014 with projections through 2024. For New York green job information .
Understanding acquiring positions in this field may be enhanced through continuing academic study (i.e. earning a baccalaureate or a master's degree) and/or work experience in the field, Queensborough Community College has established transfer agreementswith other institutions for students who wish to further pursue their educational goals. Students are highly encouraged to meet with one of our Career Services to fully understand the opportunities available through study in their degree program.