The Office of Career Services
Library Building, Room 429 & 430
222-05 56th Avenue
Bayside, NY 11364
Phone: (718) 631-6297
|Overview:||Office clerks organize and prepare records of business transactions for an organization's operating activities. They use computer-based information entry stations to store and retrieve records, They type reports, answer business calls, file documents and contact customers as needed.|
|Duties:||They perform a variety of information handling duties to organize and create computer-based files or physical files for storage and retrieval of an organization's business transactions.
They decide how to classify and code business records so they can be easily summarized and interpreted. They prepare computer printout records for customers and managers.
They type reports and letters for managers. They may prepare and sent out invoices to customers and log-in customers' payment checks.
They prepare accounting reports summarizing sales volumes, production, expenses and revenues. They may also prepare detailed reports of customer activities and product complaints.
|Degree(s):||A.A.S. Office Administration and Technology: Administrative Secretary
A.A.S. Office Administration and Technology: Office Technology: Word/Information Processing
|Job Outlook:||Employment of office clerks is expected to grow as fast as average through 2018. The outlook is affected by the increasing use of technology, expanding office automation, and the consolidation of administrative support tasks.Prospects should be best for those who have knowledge of basic computer applications and office machinery and good writing and other communication skills.|
|Salary Range (National Average):||$24,000 to $28,000|
|Education Level:||The typical training required for this career is generally a High School Degree or GED Certificate.|
|Additional Training/Education:||Because of the wide-spread application of new office automation, most employers seek high school graduates with formal training in office technology and office systems. The recommended courses include micro-computer data base management, word/information processing, desktop publishing, accounting and business law. Training programs of one-year or less are offered by applied technology, business schools and community colleges.|
Understanding acquiring positions in this field may be enhanced through continuing academic study (i.e. earning a baccalaureate or a master's degree) and/or work experience in the field, Queensborough Community College has established transfer agreements with other institutions for students who wish to further pursue their educational goals. Students are highly encouraged to meet with one of our Career Services to fully understand the opportunities available through study in their degree program.