Description: The Financial Information Services Agency (FISA) has a vacancy for a Change Management Analyst to work with all levels of the organization to manage the agency systems changes processed through the Request Management System (RMS). Under the direction of the AED of Information Systems the Change Management Analyst will govern the Change Management policies, procedures, and practices in addition to recommending improvements. Responsibilities will include: • Create and update Approval Records, • Update Production Incident database, • Produce daily operational Incident & Change reports, • Provide monthly management Incident & Change reports, • Track adherence and usage of Change Management processes and tools, • Document process avoidance, • Maintain historical Change & Incident archives, • Investigate and recommends "best practice" methods. Minimum Qual Requirements 1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or 2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
|Type of Opportunity||Full Time|
|Location||New York, NY|
|Field of Study||Computer Engineering Technology, Computer Information Systems, Computer Programing|
|Special Skills & Requirements||Preferred Skills • Strong knowledge and understanding of software/hardware development and maintenance practices. • Extensive experience working within Change Management. • Experience in application development/support or technical support at an enterprise level. • Excellent skills of Rational Clear Quest, MS Office Suite (MS Project, Word, Excel, Access), and Visio. • Knowledge of the field's concepts, best practices, and procedures. • Extensive experience in project planning and accomplishing goals. • Experience prioritizing project work and issues with multiple teams. • Excellent communication skills (oral and written), interpersonal, and organizational skills. • Strong knowledge of IT Asset Management practices. • Knowledge of Remedy Suite a plus.|
|Company Name||Financial Information Services Agency (FISA)|
|About the Company:||Headed by a three-member board appointed by the Mayor, one member recommended by the Mayor, one member recommended by the Comptroller and one member recommended by the other two members. FISA is an information technology services center with all the support facilities needed to provide City officials with Citywide financial, payroll and human resources information.|
|How To Apply:||External applicants please visit https://a127-jobs.nyc.gov/ to apply to Job ID # 152927|